Rosecroft Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2017-09-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe the warmth they feel when visiting Rosecroft. Staff take time to look after visitors too, offering cups of tea and homemade cake while they spend time with their loved ones. The care team's friendliness comes through naturally in their daily interactions.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement55
- Food quality55
- Healthcare60
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2017-09-27
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the November 2020 inspection. Dementia is listed as a specialism, which means the home is registered to provide care for people living with dementia and inspectors assessed it as meeting the Good standard in this area. The published report does not describe specific training programmes, care plan content, GP access arrangements, or how the home manages nutrition and hydration in practice. The Effective domain normally encompasses staff training, care plan quality, and health monitoring.Is this home caring?
The Caring domain was rated Good at the November 2020 inspection. This domain covers staff warmth, dignity, respect, and how well staff treat people as individuals. The published report does not include specific inspector observations of staff interactions, resident testimony about how they are treated, or examples of staff using preferred names or responding to distress. No quotes from residents or relatives are included in the available text.Is the home responsive?
The Responsive domain was rated Good at the November 2020 inspection. This domain covers activities, individualised engagement, and how well the home responds to each person's preferences and changing needs. The published report does not describe specific activity programmes, named activities, one-to-one engagement for people who cannot join groups, or how the home incorporates personal histories into daily life. The home supports people with dementia, which makes tailored, meaningful daily activity particularly important.Is the home well-led?
The Well-led domain was rated Good at the November 2020 inspection, having previously been rated Requires Improvement. The home is run by Stilecroft (MPS) Limited and has a named registered manager, Ms Jacqueline Treleven, and a nominated individual, Mr Philip Holmes. The published report does not describe management visibility, staff culture, governance processes, how the home handles complaints, or whether staff feel able to raise concerns. The improvement from Requires Improvement to Good in this domain is the most significant positive signal available in the published findings.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65, with particular experience supporting people living with dementia and mental health conditions. While Rosecroft lists dementia care as a specialism, families haven't shared specific details about memory support approaches. The home's general kindness and attentiveness would certainly benefit residents living with dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rosecroft Residential Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so most scores reflect that positive-but-general evidence base rather than confirmed, observed specifics.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe the warmth they feel when visiting Rosecroft. Staff take time to look after visitors too, offering cups of tea and homemade cake while they spend time with their loved ones. The care team's friendliness comes through naturally in their daily interactions.
What inspectors have recorded
The professional approach at Rosecroft shows in how staff handle sensitive situations. When residents near the end of their lives, the team focuses on keeping them comfortable and maintaining their dignity. Families notice how attentive staff are to individual needs.
How it sits against good practice
Sometimes the smallest gestures matter most — Rosecroft seems to understand this.
Worth a visit
Rosecroft Residential Home in Workington was rated Good across all five inspection domains at its last inspection in November 2020, having improved from a previous Requires Improvement rating. That upward trajectory is a positive sign: it suggests the management team identified what was not working and made real changes. The home supports up to 51 people, including those living with dementia and mental health conditions, and is registered with a named manager and nominated individual, indicating a structured leadership arrangement. The main uncertainty here is that the published inspection report is brief and contains very little specific detail about what inspectors actually saw, heard, or recorded. Almost everything positive about this home is inferred from domain ratings rather than confirmed by direct observation, resident testimony, or named examples. Before you visit, prepare a focused list of questions: ask to see last week's actual staffing rota and count permanent versus agency names, especially on nights; ask how many staff are on the dementia unit after 8pm; ask how often your parent's care plan would be reviewed and whether you would be invited to contribute; and walk the home yourself to check whether the environment feels calm, well-maintained, and genuinely set up for someone living with dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rosecroft Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rosecroft Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Kind staff who make difficult times more bearable
Residential home in Workington: True Peace of Mind
When families need residential care during challenging times, they want somewhere that feels genuinely caring. Rosecroft Residential Home in Workington provides that reassuring presence, with staff who show real kindness to both residents and their loved ones. The home specialises in supporting older adults, including those living with dementia and mental health conditions.
Who they care for
The home cares for adults over 65, with particular experience supporting people living with dementia and mental health conditions.
While Rosecroft lists dementia care as a specialism, families haven't shared specific details about memory support approaches. The home's general kindness and attentiveness would certainly benefit residents living with dementia.
“Sometimes the smallest gestures matter most — Rosecroft seems to understand this.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rosecroft Residential Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so most scores reflect that positive-but-general evidence base rather than confirmed, observed specifics.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe the warmth they feel when visiting Rosecroft. Staff take time to look after visitors too, offering cups of tea and homemade cake while they spend time with their loved ones. The care team's friendliness comes through naturally in their daily interactions.
What inspectors have recorded
The professional approach at Rosecroft shows in how staff handle sensitive situations. When residents near the end of their lives, the team focuses on keeping them comfortable and maintaining their dignity. Families notice how attentive staff are to individual needs.
How it sits against good practice
Sometimes the smallest gestures matter most — Rosecroft seems to understand this.
Worth a visit
Rosecroft Residential Home in Workington was rated Good across all five inspection domains at its last inspection in November 2020, having improved from a previous Requires Improvement rating. That upward trajectory is a positive sign: it suggests the management team identified what was not working and made real changes. The home supports up to 51 people, including those living with dementia and mental health conditions, and is registered with a named manager and nominated individual, indicating a structured leadership arrangement. The main uncertainty here is that the published inspection report is brief and contains very little specific detail about what inspectors actually saw, heard, or recorded. Almost everything positive about this home is inferred from domain ratings rather than confirmed by direct observation, resident testimony, or named examples. Before you visit, prepare a focused list of questions: ask to see last week's actual staffing rota and count permanent versus agency names, especially on nights; ask how many staff are on the dementia unit after 8pm; ask how often your parent's care plan would be reviewed and whether you would be invited to contribute; and walk the home yourself to check whether the environment feels calm, well-maintained, and genuinely set up for someone living with dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Rosecroft Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Rosecroft Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Kind staff who make difficult times more bearable
Residential home in Workington: True Peace of Mind
When families need residential care during challenging times, they want somewhere that feels genuinely caring. Rosecroft Residential Home in Workington provides that reassuring presence, with staff who show real kindness to both residents and their loved ones. The home specialises in supporting older adults, including those living with dementia and mental health conditions.
Who they care for
The home cares for adults over 65, with particular experience supporting people living with dementia and mental health conditions.
While Rosecroft lists dementia care as a specialism, families haven't shared specific details about memory support approaches. The home's general kindness and attentiveness would certainly benefit residents living with dementia.
Management & ethos
The professional approach at Rosecroft shows in how staff handle sensitive situations. When residents near the end of their lives, the team focuses on keeping them comfortable and maintaining their dignity. Families notice how attentive staff are to individual needs.
“Sometimes the smallest gestures matter most — Rosecroft seems to understand this.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
