Dementia Care Home

Roxton Nursing Home

154 Birmingham Road, Sutton Coldfield, West Midlands, B72 1LY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-04-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families appreciate the regular programme of activities that runs throughout the year, with staff often giving their own time to make sure residents can join in. The attention to personal grooming stands out too — residents' hair is styled, nails are cared for, and daily hygiene needs are consistently met.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-04-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the last full inspection in April 2019, confirmed as still appropriate in December 2020 and July 2023. No specific findings on staffing ratios, falls management, medication practice, or infection control were included in the published summary. The home is registered to care for up to 45 people, including those with dementia, which means safe practice at night is particularly important. No concerns were flagged by the regulator at the July 2023 review. The absence of published detail means families cannot assess the specifics from the report alone.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. The home lists dementia as a specialism, which implies staff are expected to have relevant training, but no detail on training content, frequency, or assessment was published. Care planning standards were evidently met at inspection, but no specific examples of individual care plans reflecting personal histories or preferences were included. GP access, medication management, and nutrition monitoring are covered under this domain, and no concerns were identified. The published summary does not include any specific findings on food quality or dietary support.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and whether your parent is treated as an individual. No direct observations, resident quotes, or relative testimony were included in the published summary. The Good rating indicates inspectors were satisfied with what they saw, but the absence of specific detail means families cannot form a picture of what daily interactions look like. No concerns about dignity or respect were recorded.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether your parent has a life in the home: activities, individual engagement, respect for preferences, and end-of-life planning. No specific activities, individual engagement examples, or end-of-life practice findings were published. The Good rating indicates the inspection found adequate responsiveness to individual need, but the summary provides no evidence of what activities are offered, whether one-to-one engagement is available, or how the home supports people with advanced dementia who cannot join group sessions.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The home has a named Registered Manager, Miss Vicky Southall, and a named Nominated Individual, Mr Sarjit Bisla, operating under PK Healthcare Limited. No findings on management visibility, staff culture, quality monitoring, or incident learning were published in the summary. The Good rating indicates governance met required standards at inspection. The July 2023 review found no evidence requiring reassessment, which suggests no significant concerns have been raised in the period since the last full inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes adults under 65 as well as older residents, providing specialist dementia care alongside general nursing support. For residents living with dementia, the team brings the same patient, attentive approach that families value across the home. The year-round activity programme helps maintain engagement and connection. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Roxton Nursing Home holds a Good rating across all five inspection domains, which is a positive baseline, but the published inspection text contains very little specific detail about day-to-day life. The score reflects that general Good rating while honestly acknowledging the absence of direct observations, resident testimony, or staff quotes that would push it higher.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families appreciate the regular programme of activities that runs throughout the year, with staff often giving their own time to make sure residents can join in. The attention to personal grooming stands out too — residents' hair is styled, nails are cared for, and daily hygiene needs are consistently met.

Lens 02

What inspectors have recorded

The team keeps remote families closely connected through frequent photo and video updates, responding quickly when relatives have questions. Most families describe the staff as patient and caring in their daily interactions with residents.

Lens 03

How it sits against good practice

If you're looking for nursing care in Sutton Coldfield, visiting Roxton could help you understand if their approach feels right for your family.

DCC Recommendation

Worth a visit

Roxton Nursing Home, at 154 Birmingham Road, Sutton Coldfield, holds a Good rating across all five inspection domains. That rating was confirmed by an inspection carried out in December 2020 and reviewed in July 2023, when no evidence was found to require a reassessment. The home specialises in dementia care alongside nursing care for adults of all ages, and operates with a named Registered Manager and a defined organisational structure under PK Healthcare Limited. The main limitation for families considering this home is the age and detail of the published evidence. The most recent full inspection was conducted in April 2019, and the December 2020 publication and July 2023 review added no specific observations, resident quotes, or staff testimony. A Good rating is meaningful, but it cannot tell you whether the staff know your parent's name, whether the food is actually good, or whether someone is there at 3am. On your visit, ask to see last week's staffing rota for night shifts, ask how many shifts were covered by agency staff, and spend time in a communal area watching how staff interact with residents who are not asking for anything.

The three questions to ask when you visit

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In Their Own Words

How Roxton Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Roxton Nursing Home says about itself

Where daily care meets genuine kindness in Sutton Coldfield

Roxton Nursing Home – Your Trusted nursing home

When families describe the care at Roxton Nursing Home in Sutton Coldfield, they talk about staff who come in on their days off to support activities and carers who keep families connected through regular video calls. This West Midlands nursing home provides care for adults both under and over 65, including those living with dementia.

Care & specialisms

Who they care for

    The home welcomes adults under 65 as well as older residents, providing specialist dementia care alongside general nursing support.

    How they describe their dementia care

    For residents living with dementia, the team brings the same patient, attentive approach that families value across the home. The year-round activity programme helps maintain engagement and connection.

    “If you're looking for nursing care in Sutton Coldfield, visiting Roxton could help you understand if their approach feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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