Dementia Care Home

Serenita ARBD Care Home

15-19 Clevedon Road, Weston Super Mare, Somerset, BS23 1DA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds34
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2018-11-02

Save Serenita ARBD Care Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about seeing their relatives genuinely relaxed here, with some describing years of sustained contentment. The regular activities programme keeps residents engaged, from structured daily tasks that maintain important life skills to community outings that bring variety and connection.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement52
  • Food quality50
  • Healthcare52
  • Management & leadership58
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-11-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2018 inspection. No specific concerns about staffing levels, medicines management, infection control or falls prevention are documented in the published report. The home cares for people with dementia and mental health conditions, both of which increase risk and demand consistent, well-trained staffing. No information about night staffing ratios or agency staff usage is available in the published summary. A monitoring review in July 2023 found no evidence requiring the rating to be revised.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2018 inspection. This domain covers training, care planning, nutrition and hydration, and access to healthcare including GP visits and medication management. Dementia is a registered specialism, which implies staff training in dementia care was in place, but the published report contains no detail about training content, coverage or frequency. No information is available about how often care plans are reviewed or whether families are invited to contribute. Food quality and dietary support are not described.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2018 inspection. This domain covers staff warmth, dignity, respect and whether your parent is supported to remain as independent as possible. No resident or family quotes are included in the published summary, and no specific inspector observations about staff interactions — how staff greeted residents, responded to distress, or supported personal care — are documented. The Good rating indicates inspectors did not find significant concerns, but the level of detail available is low.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2018 inspection. This domain covers activities and engagement, how well the home responds to individual needs and preferences, and end-of-life care planning. The home's registered specialisms include dementia and mental health conditions, which require tailored, individual-level responsiveness rather than generic group programming. No description of the activities programme, how it is personalised, or how the home supports people who cannot engage in group activities is available in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2018 inspection. A named registered manager (Mr Milan Mores) and a nominated individual (Mr Christopher David Ridgard) are recorded as in post. This domain covers management culture, governance, staff support and whether the home learns from incidents and complaints. No information about manager tenure, staff turnover, culture or specific governance practices is available in the published report. The July 2023 monitoring review found no evidence requiring reassessment, but this review was desk-based rather than an on-site inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Serenita provides specialist support for dementia and mental health conditions, caring for adults both under and over 65. The team's approach combines professional understanding of dementia with activities designed to maintain daily living skills. Families report seeing this balance work well in practice, helping residents stay engaged while feeling secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Serenita holds a Good rating across all five inspection domains, but the inspection is now over six years old and the published report contains very limited detail — meaning the Family Score reflects the rating itself rather than rich, specific evidence of what daily life is like for your parent.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about seeing their relatives genuinely relaxed here, with some describing years of sustained contentment. The regular activities programme keeps residents engaged, from structured daily tasks that maintain important life skills to community outings that bring variety and connection.

Lens 02

What inspectors have recorded

Staff bring together clinical knowledge about dementia with consistent kindness in their daily approach. Families particularly notice how the team understands the conditions they're managing while maintaining that human touch that makes such a difference in specialist care.

Lens 03

How it sits against good practice

Sometimes the best recommendation is simply knowing your loved one feels settled after years in the same place.

DCC Recommendation

Worth a visit

Serenita, a 34-bed residential home in Weston-super-Mare caring for adults over and under 65 with dementia and mental health conditions, was rated Good across all five inspection domains when last assessed on 11 October 2018. A monitoring review carried out in July 2023 found no evidence requiring the rating to be changed, meaning the Good status remains current. The home has a named registered manager and nominated individual in post, and its dementia and mental health specialisms are formally registered. The most important thing Sarah needs to know is that this report is now over six years old. That is a very long gap, and the published summary contains almost no specific detail — no staff observations, no resident or family quotes, no descriptions of daily life. A Good rating matters, but it cannot tell you what Tuesday afternoon looks like for your mum in 2025. Before making a decision, visit in person at different times of day, ask to see the most recent care plan format, find out how many staff are on overnight, and ask the manager directly what has changed since 2018.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Serenita ARBD Care Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Serenita ARBD Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Serenita ARBD Care Home says about itself

Where dementia care meets genuine understanding in coastal Weston

Serenita – Your Trusted residential home

When families describe their loved ones as content and comfortable after years at Serenita in Weston Super Mare, it speaks volumes. This care home brings together professional dementia knowledge with the kind of daily rhythms that help residents feel settled. The seafront location adds something special — just five minutes away for those days when a breath of sea air makes all the difference.

Care & specialisms

Who they care for

    Serenita provides specialist support for dementia and mental health conditions, caring for adults both under and over 65.

    How they describe their dementia care

    The team's approach combines professional understanding of dementia with activities designed to maintain daily living skills. Families report seeing this balance work well in practice, helping residents stay engaged while feeling secure.

    “Sometimes the best recommendation is simply knowing your loved one feels settled after years in the same place.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept