Dementia Care Home

Shipdham Manor Care Home

Chapel Street, Shipdham, Norfolk, IP25 7LB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-07-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement52
  • Food quality52
  • Healthcare52
  • Management & leadership58
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-07-27

  • Is this home safe?

    Good
    The inspection rated this domain Good. No specific findings are available in the report text provided — inspectors did not raise concerns about safety, medicines management, staffing or infection control, which is consistent with a Good outcome. The home supports people living with dementia, which makes environmental safety, night-time staffing and consistent staff particularly important. Without the full report narrative, it is not possible to confirm what specific safety measures were observed or tested.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. Dementia is listed as a specialism, which means inspectors will have considered whether staff training, care planning and healthcare access were appropriate for people living with cognitive impairment. No specific findings, training records, care plan examples or GP access arrangements are described in the available report text. A Good rating here indicates no significant concerns were identified at the time of inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. This is the domain families feel most strongly about — whether the staff are genuinely kind, whether your parent's dignity is protected, and whether they are treated as an individual rather than a task to be completed. No direct inspector observations, resident testimony or staff interactions are described in the available report text, so it is not possible to confirm the specific behaviours that led to this rating. A Good Caring rating is nonetheless meaningful and means inspectors did not observe poor practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. Responsiveness covers whether the home tailors daily life to individuals — activities, mealtimes, personal routines and end-of-life planning. No specific activity programmes, examples of individual engagement or end-of-life arrangements are described in the available report text. The home supports people living with dementia, which makes one-to-one engagement particularly important for those who cannot participate in group activities. A Good rating indicates inspectors found this aspect of care to be satisfactory.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. A named Registered Manager (Miss Jessica Staci Turner) and Nominated Individual (Mrs Helen Gidlow) are recorded. No specific observations about management visibility, staff culture, governance systems or quality monitoring are described in the available report text. A monitoring review in July 2023 found no evidence requiring a change to the rating. Good Practice evidence consistently identifies leadership stability as one of the strongest predictors of care quality over time.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Shipdham Manor cares for residents across different age groups, including adults under 65 who need support. They have particular experience with dementia care and welcome older adults with various care requirements. For those living with dementia, the home offers specialised support tailored to individual needs. The outdoor spaces provide opportunities for fresh air and gentle activities in safe surroundings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Shipdham Manor holds a Good rating across all five inspection domains, but the report text available is extremely limited — scores reflect the rating itself rather than specific observed evidence, which means there is less detail here than families deserve when making this decision.

Homes in East typically score 68–82.
DCC Recommendation

Worth a visit

Shipdham Manor in Shipdham, Norfolk was inspected in May 2019 and rated Good across all five domains — Safe, Effective, Caring, Responsive and Well-led. The home cares for up to 42 people, including those living with dementia, and is operated by Healthcare Homes Group Limited. A monitoring review in July 2023 found no evidence to change the rating, meaning the Good judgement has remained stable for over five years. The honest limitation here is that the full inspection report text is not available in what has been shared, which means we cannot tell you what the inspectors actually saw, heard or recorded on the day. A stable Good rating is genuinely reassuring, but it is now over six years old — care homes can change significantly in that time with staffing, management and ownership shifts. Before deciding, ask the home directly about current staffing levels on the dementia unit, whether the registered manager named in the inspection is still in post, and request an up-to-date activities schedule so you can see what a typical week looks like for your parent.

The three questions to ask when you visit

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In Their Own Words

How Shipdham Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Shipdham Manor Care Home says about itself

Welcoming countryside setting for dementia and age-related care

Compassionate Care in Shipdham at Shipdham Manor

Shipdham Manor in East England provides residential care in a peaceful rural location. The home specialises in supporting people with dementia alongside general care for older adults and younger people with care needs. Visitors have noted the friendly atmosphere and pleasant outdoor spaces that residents enjoy.

Care & specialisms

Who they care for

    The team at Shipdham Manor cares for residents across different age groups, including adults under 65 who need support. They have particular experience with dementia care and welcome older adults with various care requirements.

    How they describe their dementia care

    For those living with dementia, the home offers specialised support tailored to individual needs. The outdoor spaces provide opportunities for fresh air and gentle activities in safe surroundings.

    “You're welcome to arrange a visit to see if Shipdham Manor could be the right choice for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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