Dementia Care Home

Silvanna Court Care Home | Runwood Homes Senior Living

84 Runwell Road, Wickford, Essex, SS11 7HR

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds83
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-05-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how approachable and warm the staff are. Relatives mention feeling genuinely welcomed when they visit, with staff taking time to chat about their loved one's day. There's a sense that residents quickly find their place here, with several families surprised by how smoothly the transition went.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-05-13

  • Is this home safe?

    Not yet rated
    Silvanna Court received a Good rating for Safety at its December 2024 assessment. This is a domain that was previously rated Requires Improvement, so the improvement here is particularly significant. The published report does not include specific observations about staffing levels, medicines management, falls prevention, or infection control at this home. The previous concerns that led to the Requires Improvement rating are not detailed in the published findings, so it is not possible to confirm from this report what was fixed or how.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Silvanna Court was rated Good for Effectiveness at the December 2024 inspection. This domain covers whether staff have the right training, whether care plans are kept up to date and genuinely reflect individual needs, and whether residents have good access to healthcare including GPs and specialist services. No specific detail about any of these areas is included in the published report. There are no examples of care plan quality, no mention of dementia training content, and no information about GP access or dietary provision.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Silvanna Court received a Good rating for Caring at its December 2024 inspection. This domain covers whether staff are warm and respectful, whether residents are treated with dignity, and whether people feel known as individuals rather than simply managed. The published report includes no direct inspector observations of staff interactions, no resident quotes, and no relative feedback. It is not possible from the published findings to assess the quality of day-to-day relationships between staff and the people who live here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Silvanna Court was rated Good for Responsiveness at its December 2024 inspection. This domain covers whether the home tailors care to individual needs, whether there is a meaningful activity programme, and whether residents have their independence supported. It also covers how complaints are handled and whether end-of-life care is well planned. The published report contains no specific detail about any of these areas. There is no mention of the activities programme, individual engagement for people with advanced dementia, or how the home handles complaints.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Silvanna Court was rated Good for Well-led at its December 2024 inspection. This is the domain that reflects the quality of management, the culture of the home, and whether there are robust systems for monitoring and improving quality. The previous Requires Improvement rating makes this domain particularly important to scrutinise. The published report does not detail the management structure, the tenure of the current manager, or the specific governance improvements made since the earlier inspection. Runwood Homes Limited is the provider, with Dr Gavin O'Hare-Connolly named as Nominated Individual.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for both younger and older adults with a range of needs including physical disabilities and sensory impairments. They work closely with other health services when specialist input is needed. For residents with dementia, the focus is on keeping minds active through regular activities and outings. Families report that their loved ones with dementia seem notably content and engaged in daily life at the home. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Silvanna Court has improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful positive shift. However, because the published report contains very little specific detail, observations, or direct testimony, most scores sit in the 65-75 range rather than higher, reflecting that the evidence base is thinner than families deserve when making this decision.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how approachable and warm the staff are. Relatives mention feeling genuinely welcomed when they visit, with staff taking time to chat about their loved one's day. There's a sense that residents quickly find their place here, with several families surprised by how smoothly the transition went.

Lens 02

What inspectors have recorded

The management team has been in place for years, which brings a reassuring stability. Families appreciate the regular updates about their loved ones, from photos of activities to calls about care decisions. Staff clearly know their residents well — some even pop in on their days off to check how someone's doing.

Lens 03

How it sits against good practice

While most families speak warmly of the long-term care here, it's worth noting that a couple of short-stay placements raised concerns about health monitoring and nutrition. These experiences stand out against the otherwise positive picture.

DCC Recommendation

Worth a visit

Silvanna Court, at 84 Runwell Road, Wickford, was assessed in December 2024 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. Crucially, this is an improvement from a previous rating of Requires Improvement, which tells you the home has moved in the right direction under its current provider, Runwood Homes Limited. The home supports 83 people, including those living with dementia, physical disabilities, and sensory impairments, which is a broad and complex mix of needs. The honest limitation here is that the published report contains very little specific detail. There are no direct inspector observations, no resident or relative quotes, and no specific examples of what Good looks like day to day at Silvanna Court. That means families cannot rely on this report alone. On a visit, pay particular attention to how staff interact with residents in corridors and communal areas, whether the environment is clearly dementia-friendly, and how the manager describes what has changed since the previous Requires Improvement rating.

The three questions to ask when you visit

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In Their Own Words

How Silvanna Court Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Silvanna Court Care Home | Runwood Homes Senior Living says about itself

Where residents settle quickly and families stay closely connected

Residential home in Wickford: True Peace of Mind

Families searching for care often worry about how their loved ones will adjust to a new environment. Silvanna Court in Wickford has built its reputation on helping residents feel at home remarkably quickly. The care home specialises in supporting people with dementia, physical disabilities, and sensory impairments, with many families noting how content their relatives seem after moving in.

Care & specialisms

Who they care for

    The home cares for both younger and older adults with a range of needs including physical disabilities and sensory impairments. They work closely with other health services when specialist input is needed.

    How they describe their dementia care

    For residents with dementia, the focus is on keeping minds active through regular activities and outings. Families report that their loved ones with dementia seem notably content and engaged in daily life at the home.

    “While most families speak warmly of the long-term care here, it's worth noting that a couple of short-stay placements raised concerns about health monitoring and nutrition. These experiences stand out against the otherwise positive picture.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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