Dementia Care Home

Simonsfield Care Home

53 Boston Avenue, Runcorn, Cheshire, WA7 5XE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
67/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds63
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-06-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The environment here feels settled and inclusive, according to families who've spent time at Simonsfield. People mention how comfortable they feel visiting, with staff making an effort to include everyone in the daily rhythm of the home.

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness52
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership55
  • Resident happiness52
Section 02

What inspectors found

Inspected 2019-06-13

  • Is this home safe?

    Good
    The inspection awarded a Good rating for safety. Beyond that headline, the published report does not contain specific detail about staffing levels, medicines management, falls recording, infection control practices, or night staffing arrangements. A desk-based review in July 2023 found no evidence requiring a change to that rating. The home cares for people with dementia, which makes safety systems particularly important to understand in depth.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. The published findings do not include specific detail about care plan content, review frequency, dementia training programmes, GP access arrangements, or how food quality and dietary needs are managed. The home supports people with dementia as a named specialism, which means training and care planning depth are particularly relevant questions. No specific records, observations, or staff training data are cited in the available report.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain received a Good rating. The published report does not include direct observations of staff interactions, resident testimony about how they are treated, or specific examples of dignity and privacy being upheld. Staff warmth and compassion are the two highest-weighted themes in family satisfaction data, together accounting for over half of what drives positive reviews, making this the domain where the absence of published detail is most significant for a family choosing a home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. The published report does not describe the activities programme, whether activities are tailored to individuals or primarily group-based, how the home supports people who cannot join group sessions, or how end-of-life preferences are recorded and honoured. The home's dementia specialism makes individual engagement particularly important, as people at different stages of dementia have very different activity needs.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The home has a named registered manager (Miss Deborah Anne Smith) and a nominated individual (Mrs Mandy Vernon) recorded with the regulator. Beyond those details, the published report does not describe management visibility on the floor, staff culture, how the home handles complaints, or what internal quality audit processes are in place. A named manager in post is a positive indicator, but stability of leadership over time is what the Good Practice evidence identifies as the stronger predictor of quality.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for adults over 65, younger adults who need care, and people living with dementia. For residents with dementia, the team works to maintain familiar routines and create moments of connection throughout each day. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

67/ 100

DCC Family Score

Simonsfield Care Home holds a Good rating across all five inspection domains, which is a positive baseline. However, because the published report contains almost no specific observations, quotes, or detail, the Family Score sits in the mid-range: the Good rating tells you the inspector was satisfied, but it does not give you enough evidence to feel fully confident without visiting in person.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The environment here feels settled and inclusive, according to families who've spent time at Simonsfield. People mention how comfortable they feel visiting, with staff making an effort to include everyone in the daily rhythm of the home.

Lens 02

What inspectors have recorded

What stands out in family feedback is how available the care team remains, especially when residents need extra support. During end-of-life care, families have found staff present and responsive, staying close when it matters most.

Lens 03

How it sits against good practice

Sometimes the smallest gestures mean everything — that's what families remember about Simonsfield.

DCC Recommendation

Worth a visit

Simonsfield Care Home, on Boston Avenue in Runcorn, was rated Good across all five inspection domains at its last full inspection in October 2020. That rating has been reviewed once since, in July 2023, and the regulator found no reason to change it. The home is registered to care for up to 63 people, including adults living with dementia and those under 65, and is operated by Hill Care 1 Limited with a named registered manager in post. The main uncertainty here is the age and limited detail of the published inspection findings. The October 2020 report was conducted during the pandemic period, which sometimes affected inspection depth, and the July 2023 review was a desk-based check rather than a physical visit. That means there are almost no specific observations, resident quotes, or staff interactions on record for you to assess. Before choosing this home, visit in person, ask to see the most recent internal quality audits, and speak directly with the registered manager about anything this report cannot answer.

The three questions to ask when you visit

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In Their Own Words

How Simonsfield Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Simonsfield Care Home says about itself

Where families find comfort through life's hardest moments

Compassionate Care in Runcorn at Simonsfield Care Home

When someone you love needs round-the-clock care, finding the right place feels overwhelming. Simonsfield Care Home in Runcorn supports adults of all ages, including those living with dementia. Families describe a calm atmosphere where staff genuinely understand what matters most during difficult times.

Care & specialisms

Who they care for

    The home provides specialist support for adults over 65, younger adults who need care, and people living with dementia.

    How they describe their dementia care

    For residents with dementia, the team works to maintain familiar routines and create moments of connection throughout each day.

    “Sometimes the smallest gestures mean everything — that's what families remember about Simonsfield.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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