St Magnus Hospital
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Hospitals – Mental health/capacity
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds73
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Mental health conditions, Physical disabilities
- Last inspected2024-01-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement65
- Food quality60
- Healthcare72
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2024-01-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the November 2023 inspection. The home's registration for multiple complex specialisms, including dementia, mental health conditions, and physical disabilities, implies that staff training must cover a wide range of clinical needs. No specific detail on care plan content, GP access frequency, medication management, or dementia training programmes is provided in the published findings. The absence of specific evidence means the Good rating reflects a satisfactory outcome rather than a documented set of best practices.Is this home caring?
The Caring domain was rated Good at the November 2023 inspection. No direct quotes from residents, relatives, or staff are included in the published findings, and no specific inspector observations about warmth, dignity, or pace of care are recorded. The Good rating indicates inspectors were satisfied with the caring culture, but the published report does not provide the observable detail that would help families assess this for themselves.Is the home responsive?
The Responsive domain was rated Good at the November 2023 inspection. The home supports a wide range of needs including dementia, mental health conditions, and physical disabilities, which means responsive, individual care planning is particularly important. No specific detail about activity programmes, one-to-one engagement, or how the home responds to changing needs is provided in the published findings. The previous Outstanding rating on wards for older people with mental health problems (March 2020) is historical context but is not reflected in the current published report.Is the home well-led?
The Well-led domain was rated Good at the November 2023 inspection. Two registered managers are named (Mr Mark Andrew Boulton and Mrs Harriet Rebecca McHugh), alongside a nominated individual (Mrs Jo Randall), indicating a defined governance structure. The home has been inspected five times and remains registered and active. The published findings do not describe specific management behaviours, staff culture observations, or examples of how the home has responded to incidents or complaints.
Source: CQC inspection report →
What the evidence base says
The hospital provides specialist care for people with mental health conditions, physical disabilities and dementia. They support both younger adults under 65 and older residents, with secure facilities for those who need them. Dementia care is provided as part of their broader mental health services. The secure environment and specialist staffing help ensure residents with dementia receive appropriate support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Magnus scores solidly across all eight family themes, reflecting a Good rating across every domain at the January 2024 inspection. However, the published report contains limited specific observations, quotes, or direct evidence, so scores sit in the middle band rather than the top tier.
Homes in South East typically score 68–82.Worth a visit
St Magnus Hospital and St Magnus Nursing, in Haslemere, was rated Good across all five inspection domains at its most recent inspection, carried out in November 2023 and published in January 2024. Two registered managers and a nominated individual are named, indicating a structured leadership arrangement. The home is registered for a broad and complex range of needs, including dementia, mental health conditions, care under the Mental Health Act, and physical disabilities, across 73 beds. The main limitation of this report is the absence of specific observations, direct quotes from residents or relatives, or detailed evidence behind each domain rating. This means the Good ratings reflect a satisfactory inspection outcome, but families cannot yet see the granular detail that would build real confidence. On a visit, pay particular attention to how staff interact with residents in unscripted moments, whether the environment feels calm and orientating for someone living with dementia, and what actual staffing looks like on the unit where your parent would live. The home's previous Outstanding rating on wards for older people with mental health problems (March 2020) is encouraging context, but that rating predates this inspection by almost four years.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Magnus Hospital measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Magnus Hospital describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist mental health support in secure Surrey setting
Nursing home,hospitals – mental health/capacity in Haslemere: True Peace of Mind
St Magnus Hospital and St Magnus Nursing in Haslemere provides specialist care for people with complex mental health needs and those requiring secure support. This facility works with adults of all ages, including those whose care is managed under the Mental Health Act. The team here focuses on helping residents work towards recovery and eventual return to community living where possible.
Who they care for
The hospital provides specialist care for people with mental health conditions, physical disabilities and dementia. They support both younger adults under 65 and older residents, with secure facilities for those who need them.
Dementia care is provided as part of their broader mental health services. The secure environment and specialist staffing help ensure residents with dementia receive appropriate support.
“Families considering St Magnus should arrange a visit to understand how the specialist team might help their loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Magnus scores solidly across all eight family themes, reflecting a Good rating across every domain at the January 2024 inspection. However, the published report contains limited specific observations, quotes, or direct evidence, so scores sit in the middle band rather than the top tier.
Homes in South East typically score 68–82.Worth a visit
St Magnus Hospital and St Magnus Nursing, in Haslemere, was rated Good across all five inspection domains at its most recent inspection, carried out in November 2023 and published in January 2024. Two registered managers and a nominated individual are named, indicating a structured leadership arrangement. The home is registered for a broad and complex range of needs, including dementia, mental health conditions, care under the Mental Health Act, and physical disabilities, across 73 beds. The main limitation of this report is the absence of specific observations, direct quotes from residents or relatives, or detailed evidence behind each domain rating. This means the Good ratings reflect a satisfactory inspection outcome, but families cannot yet see the granular detail that would build real confidence. On a visit, pay particular attention to how staff interact with residents in unscripted moments, whether the environment feels calm and orientating for someone living with dementia, and what actual staffing looks like on the unit where your parent would live. The home's previous Outstanding rating on wards for older people with mental health problems (March 2020) is encouraging context, but that rating predates this inspection by almost four years.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Magnus Hospital measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Magnus Hospital describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist mental health support in secure Surrey setting
Nursing home,hospitals – mental health/capacity in Haslemere: True Peace of Mind
St Magnus Hospital and St Magnus Nursing in Haslemere provides specialist care for people with complex mental health needs and those requiring secure support. This facility works with adults of all ages, including those whose care is managed under the Mental Health Act. The team here focuses on helping residents work towards recovery and eventual return to community living where possible.
Who they care for
The hospital provides specialist care for people with mental health conditions, physical disabilities and dementia. They support both younger adults under 65 and older residents, with secure facilities for those who need them.
Dementia care is provided as part of their broader mental health services. The secure environment and specialist staffing help ensure residents with dementia receive appropriate support.
“Families considering St Magnus should arrange a visit to understand how the specialist team might help their loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
