Dementia Care Home

Serenita ARBD Care Home

21-23 Clevedon Road, Weston Super Mare, Somerset, BS23 1DA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds21
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2019-09-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe finding their relatives content and settled here, with several mentioning how the regular activities and days out help reduce stress levels. The staff team consistently receives praise for their friendly, helpful approach to both residents and visitors.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-09-07

  • Is this home safe?

    Requires improvement
    Safety is the one domain where Stuart House was rated Requires Improvement at the February 2022 inspection. The full inspection report does not provide detailed publicly available narrative explaining the specific reasons for this rating. A monitoring review in July 2023 found no evidence requiring a change to the rating, meaning the Good overall rating stands — but the safe domain has not been re-inspected or upgraded. No specific information is available about falls management, medicines handling, infection control, or staffing numbers.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the February 2022 inspection. The published report does not provide specific detail about what the inspectors observed or tested to reach this rating. No information is available about care plan quality, dementia training content, GP access arrangements, or how food and nutritional needs are managed. The home lists dementia and mental health conditions as specialisms, which means the effectiveness of care in those areas is particularly important to verify.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the February 2022 inspection. No direct quotes from residents or relatives are available in the published report, and no specific inspector observations about warmth, dignity, or how staff interact with residents are recorded in the material provided. The home supports people with dementia and mental health conditions, where non-verbal communication and knowing the individual are especially important markers of genuine caring.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the February 2022 inspection. No specific detail is available about the activities programme, how individual preferences are accommodated, or how the home responds to changing needs. The home supports people with dementia and mental health conditions — two groups for whom meaningful, tailored engagement is not a nice-to-have but a clinical need. No information about end-of-life planning or complaint handling is available in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the February 2022 inspection. A named registered manager (Mrs Deborah Louise Brazier) and nominated individual (Mr Christopher David Ridgard) are recorded, suggesting a stable leadership structure. The July 2023 monitoring review found no evidence of deterioration. No specific detail is available about manager visibility, staff culture, how the home handles complaints, or how governance operates day to day. The home is run by N. Notaro Homes Limited.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Stuart House provides residential care for adults both under and over 65, with particular experience in dementia and mental health conditions. The team shows genuine expertise in dementia care, structuring activities and daily routines specifically to help residents maintain their skills and independence for as long as possible. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Stuart House scores in the mid-range, reflecting a home rated Good overall but with a Requires Improvement on safety and an inspection report that provides very limited specific detail — meaning families have relatively little verified evidence to work with before visiting.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe finding their relatives content and settled here, with several mentioning how the regular activities and days out help reduce stress levels. The staff team consistently receives praise for their friendly, helpful approach to both residents and visitors.

Lens 02

What inspectors have recorded

Staff demonstrate a solid understanding of dementia and related conditions, combining this knowledge with practical, efficient care delivery. The reception team also earns mentions for their approachable manner and willingness to help solve any visitor queries.

Lens 03

How it sits against good practice

For families seeking care near the coast with a focus on keeping life engaging, Stuart House offers a reassuring combination of location and expertise.

DCC Recommendation

Worth a visit

Stuart House in Weston-super-Mare is a small 21-bed residential home registered to support people over and under 65, including those living with dementia and mental health conditions. The most recent full inspection took place in February 2022, with the report published in March 2022 — now over two years ago. The overall rating is Good, with Good awarded across effective, caring, responsive, and well-led domains. A July 2023 monitoring review found no evidence requiring a reassessment of that rating. However, the safe domain remains rated Requires Improvement, and the inspection report available contains very little specific detail — no direct quotes from residents or families, no named observations, and no specifics on staffing, activities, food, or environment. This means the Good rating exists, but families have almost no verified evidence to rely on when making a decision. Before choosing this home for your mum or dad, a visit is not just helpful — it is essential. On that visit, focus especially on three things: why the safe domain received Requires Improvement and what has changed since 2022; how many permanent staff are on overnight; and what specific dementia and mental health training staff have completed.

The three questions to ask when you visit

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In Their Own Words

How Serenita ARBD Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Serenita ARBD Care Home says about itself

Seafront care that keeps life interesting and stress-free

Residential home in Weston Super Mare: True Peace of Mind

When families visit Stuart House in Weston Super Mare, they often comment on how relaxed their loved ones seem. This care home near the seafront has built a reputation for keeping residents engaged through regular outings and activities that help maintain everyday skills. The combination of attentive staff and a structured daily routine creates an environment where people with dementia and mental health conditions can feel genuinely comfortable.

Care & specialisms

Who they care for

    Stuart House provides residential care for adults both under and over 65, with particular experience in dementia and mental health conditions.

    How they describe their dementia care

    The team shows genuine expertise in dementia care, structuring activities and daily routines specifically to help residents maintain their skills and independence for as long as possible.

    “For families seeking care near the coast with a focus on keeping life engaging, Stuart House offers a reassuring combination of location and expertise.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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