Dementia Care Home

The Forbury Residential Home

Church Street, Leominster, Herefordshire, HR6 8NQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2020-11-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how quickly their loved ones settle in. Within weeks, they're seeing real changes — better moods, more energy, genuine engagement with what's happening around them. The warmth from staff during those crucial early days helps everyone adjust.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-11-12

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2020 inspection. This indicates that inspectors were satisfied with arrangements for keeping residents safe, including medicines management, staffing, and infection control. However, the published inspection text does not include specific observations, staffing ratios, or details about falls management or incident recording. The inspection took place during the Covid-19 pandemic, so infection control procedures would have been a particular focus at the time. No concerns were recorded.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2020 inspection. This domain covers care planning, training, healthcare access, and nutrition. Inspectors were satisfied overall, but the published text provides no specific examples of how care plans are written, how often they are reviewed, or how the home works with GPs and other health professionals. The dementia specialism means staff training in this area is particularly important, but no training records or content are described in the available findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2020 inspection. This is the domain most directly concerned with how staff treat the people in their care, covering dignity, respect, independence, and emotional warmth. Inspectors were satisfied, but the published text contains no direct observations of staff interactions, no resident or family quotes, and no specific examples of how dignity is upheld in practice. The absence of detail is not a concern in itself, but it does mean the Good rating here cannot be contextualised further from this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2020 inspection. This domain covers how well the home meets individual needs, including activities, engagement, and responsiveness to complaints. No specific activities, programmes, or examples of individual engagement are described in the published text. The home supports people with dementia, physical disabilities, and mental health conditions, which means responsiveness to a wide range of individual needs is particularly important. No complaints or concerns were highlighted.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2020 inspection. The registered manager at the time of inspection was Mrs Genovaite Bujokiene, working alongside provider Christopher Anthony Lutton. Inspectors were satisfied with leadership and governance, but no specific observations about management visibility, staff culture, or quality assurance processes are recorded in the available published text. The inspection was one of two carried out since registration, and the rating was stable.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Forbury provides specialist support for dementia, mental health conditions, physical disabilities, and general care for people over 65. While many families report positive experiences with dementia care here, it's worth having a detailed conversation about your loved one's specific needs during your visit. Every person's journey with dementia is different, and you'll want to feel confident the home can provide the right support. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Forbury received a Good rating across all five inspection domains in October 2020, which is a positive baseline. However, the published inspection text provided is very limited, with almost no specific observations, quotes, or detailed findings available to score individual themes with confidence, so scores reflect the Good rating with appropriate caution about the lack of supporting detail.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how quickly their loved ones settle in. Within weeks, they're seeing real changes — better moods, more energy, genuine engagement with what's happening around them. The warmth from staff during those crucial early days helps everyone adjust.

Lens 02

What inspectors have recorded

Staff here come across as genuinely caring people who notice the little things. They keep families in the loop during those anxious first weeks and seem to really tune in to what each resident needs.

Lens 03

How it sits against good practice

If you're considering The Forbury, spending time there yourself will give you the clearest picture of whether it feels right for your family.

DCC Recommendation

Worth a visit

The Forbury, on Church Street in Leominster, was rated Good across all five inspection domains at its last inspection in October 2020. That is a positive overall picture: inspectors were satisfied with safety, care planning, staff conduct, responsiveness to residents, and leadership. The home supports up to 40 people, including those living with dementia, mental health conditions, and physical disabilities, which means it is managing a genuinely complex mix of needs. The main limitation of this report is that the published inspection text contains almost no specific detail: no inspector observations, no resident or family quotes, and no concrete examples of what Good looks like day to day at The Forbury. That makes it hard to go further than the headline rating. The inspection was also conducted in late 2020, meaning the findings are now over four years old, and a great deal can change in that time, including management, staffing, and culture. Before making a decision, ask the manager for the most recent internal quality audit, request a visit that includes time at a mealtime, and ask specifically about night staffing numbers and agency staff use.

The three questions to ask when you visit

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In Their Own Words

How The Forbury Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Forbury Residential Home says about itself

Where families see their loved ones find their spark again

Dedicated residential home Support in Leominster

When someone you love needs specialist care, you want to see them flourish, not just cope. The Forbury in Leominster seems to understand this deeply. Families talk about watching their relatives rediscover joy here — sleeping better, eating well, and actually wanting to join in with life again.

Care & specialisms

Who they care for

    The Forbury provides specialist support for dementia, mental health conditions, physical disabilities, and general care for people over 65.

    How they describe their dementia care

    While many families report positive experiences with dementia care here, it's worth having a detailed conversation about your loved one's specific needs during your visit. Every person's journey with dementia is different, and you'll want to feel confident the home can provide the right support.

    “If you're considering The Forbury, spending time there yourself will give you the clearest picture of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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