The Gables
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-01-06
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe the staff as polite and professional in their approach. During those first difficult visits, relatives have found the team to be genuinely supportive, helping to ease what can be an overwhelming transition period.
The eight family priority themes
- Staff warmth55
- Compassion & dignity52
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2023-01-06
Is this home safe?
Is the care effective?
Effective was rated Good at the July 2025 inspection. This domain covers whether staff have the training and knowledge to do their jobs well, whether care plans are detailed and up to date, whether residents have access to healthcare professionals, and whether nutrition and hydration are managed appropriately. A Good rating here suggests the home is meeting the required standard across these areas. The published report text does not include specific observations, quotes, or examples to illustrate what Good looks like at The Gables in practice.Is this home caring?
Caring was rated Requires Improvement at the July 2025 inspection. This is one of the most significant findings for families considering this home. The Caring domain covers whether staff treat residents with kindness and respect, whether privacy and dignity are maintained, and whether residents are supported to be as independent as possible. The published report text does not detail the specific observations or concerns that led to this rating. A Requires Improvement in Caring means inspectors found that the home fell short of the standard in at least one of these areas.Is the home responsive?
Responsive was rated Good at the July 2025 inspection. This domain covers whether the home responds to individual needs and preferences, whether there is a meaningful activity programme, whether complaints are handled properly, and whether end-of-life care is planned and delivered well. A Good rating suggests the home is meeting the required standard here. The published report text does not include specific examples of activities, individual responses to residents' preferences, or how complaints are managed.Is the home well-led?
Well-led was rated Requires Improvement at the July 2025 inspection. This domain covers whether the home is well managed, whether staff feel supported and able to raise concerns, whether there are systems in place to monitor quality and safety, and whether the home learns and improves from incidents and feedback. The registered manager is Mrs Gurinder Kaur Bisla, who is also the nominated individual, meaning she holds overall responsibility for the service. The published report text does not detail the specific governance or leadership concerns that led to this rating.
Source: CQC inspection report →
What the evidence base says
The Gables provides residential care for adults both under and over 65, with specific experience in dementia care. For families dealing with dementia, The Gables offers specialised support. Their experience with dementia means they understand the unique challenges and changes that come with this condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Gables scores in the mid-range because the inspection found genuine strengths in two domains (Effective and Responsive, both rated Good) alongside serious concerns in three others (Safe, Caring, and Well-led, all rated Requires Improvement). This is a home in transition, and the detail needed to fully reassure families is not yet available in the published findings.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe the staff as polite and professional in their approach. During those first difficult visits, relatives have found the team to be genuinely supportive, helping to ease what can be an overwhelming transition period.
What inspectors have recorded
How it sits against good practice
If you're considering The Gables, arranging a visit can help you get a feel for whether it might be the right place for your loved one.
Worth a visit
The Gables, a 24-bed residential home in Sutton Coldfield run by Karamaa Limited, was assessed in July 2025 with the report published in March 2026. The overall rating is Good, which represents an improvement from a previous rating of Requires Improvement. Two domains, Effective and Responsive, were rated Good, suggesting the home is meeting the standard on care planning, healthcare access, and responding to individual needs. That is a meaningful step forward and reflects real progress. However, three domains, Safe, Caring, and Well-led, were each rated Requires Improvement at this same inspection. This means the areas families care about most, how staff treat your parent day to day, whether the home is being run with consistent oversight, and whether your parent is physically safe, all fell short of the required standard. The published report text does not include the detailed observations, quotes, or specific findings that would allow a fuller picture. Before visiting, ask the manager directly what the Requires Improvement findings in Safe and Caring specifically identified as problems, and what has changed since July 2025 to address them. On your visit, observe how staff speak to and move around residents, and ask to see last week's actual staffing rota.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Gables measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Gables describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Professional staff who understand difficult family moments
Compassionate Care in Sutton Coldfield at The Gables
When families visit The Gables in Sutton Coldfield, they often comment on the professional approach of the staff. Making the decision to move someone you love into residential care is never easy, and the team here seems to recognise just how challenging those early days can be.
Who they care for
The Gables provides residential care for adults both under and over 65, with specific experience in dementia care.
For families dealing with dementia, The Gables offers specialised support. Their experience with dementia means they understand the unique challenges and changes that come with this condition.
“If you're considering The Gables, arranging a visit can help you get a feel for whether it might be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Gables scores in the mid-range because the inspection found genuine strengths in two domains (Effective and Responsive, both rated Good) alongside serious concerns in three others (Safe, Caring, and Well-led, all rated Requires Improvement). This is a home in transition, and the detail needed to fully reassure families is not yet available in the published findings.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe the staff as polite and professional in their approach. During those first difficult visits, relatives have found the team to be genuinely supportive, helping to ease what can be an overwhelming transition period.
What inspectors have recorded
How it sits against good practice
If you're considering The Gables, arranging a visit can help you get a feel for whether it might be the right place for your loved one.
Worth a visit
The Gables, a 24-bed residential home in Sutton Coldfield run by Karamaa Limited, was assessed in July 2025 with the report published in March 2026. The overall rating is Good, which represents an improvement from a previous rating of Requires Improvement. Two domains, Effective and Responsive, were rated Good, suggesting the home is meeting the standard on care planning, healthcare access, and responding to individual needs. That is a meaningful step forward and reflects real progress. However, three domains, Safe, Caring, and Well-led, were each rated Requires Improvement at this same inspection. This means the areas families care about most, how staff treat your parent day to day, whether the home is being run with consistent oversight, and whether your parent is physically safe, all fell short of the required standard. The published report text does not include the detailed observations, quotes, or specific findings that would allow a fuller picture. Before visiting, ask the manager directly what the Requires Improvement findings in Safe and Caring specifically identified as problems, and what has changed since July 2025 to address them. On your visit, observe how staff speak to and move around residents, and ask to see last week's actual staffing rota.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Gables measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Gables describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Professional staff who understand difficult family moments
Compassionate Care in Sutton Coldfield at The Gables
When families visit The Gables in Sutton Coldfield, they often comment on the professional approach of the staff. Making the decision to move someone you love into residential care is never easy, and the team here seems to recognise just how challenging those early days can be.
Who they care for
The Gables provides residential care for adults both under and over 65, with specific experience in dementia care.
For families dealing with dementia, The Gables offers specialised support. Their experience with dementia means they understand the unique challenges and changes that come with this condition.
“If you're considering The Gables, arranging a visit can help you get a feel for whether it might be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
