Dementia Care Home

The Grange Nursing Home

22 Grange Road, Addlestone, Surrey, KT15 3RQ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-12-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What stands out to visitors is how quickly staff share updates about their loved ones' wellbeing. From the moment you arrive, there's a sense that everyone — from nurses to housekeeping staff — knows the residents and takes an interest in their day.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness68
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-12-20

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the most recent inspection. This domain typically covers staffing levels, medicines management, falls prevention, infection control, and how the home responds to safeguarding concerns. No specific detail from the inspection report is available beyond the rating itself. The home is registered to provide nursing care, which means a qualified nurse should be on duty at all times — confirm this directly. With 24 beds and a dementia specialism, consistent staffing is particularly important.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good. This covers care planning, staff training, GP access, nutrition and hydration, and whether the home uses evidence-based approaches to dementia care. No specific examples from the inspection are available in the report text provided. The home provides nursing care, so clinical effectiveness — including medicines management and health monitoring — will have been assessed. Whether dementia-specific training goes beyond basic mandatory requirements is not clear from the available information.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good. Inspectors assess this domain through direct observation of staff interactions, conversations with residents and families, and reviewing whether dignity and privacy are maintained in practice. No specific quotes, observations, or examples from this inspection are available in the report text provided. A Good Caring rating means inspectors were satisfied that the standard was met, but it does not tell you whether staff are warm and unhurried or whether your parent would feel known as an individual.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good. This domain covers how well the home tailors its care to individual needs, the quality and variety of activities, end-of-life care planning, and how complaints are handled. No specific detail about the activities programme, individual engagement, or complaint handling is available from the inspection report text. With 24 beds and a dementia specialism, the question of how the home supports residents who cannot participate in group activities is particularly important.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good. This covers the quality of management and governance, whether staff feel supported and able to raise concerns, how the home uses feedback to improve, and whether there is a clear and accountable leadership structure. The home is run by Mr Dennis Baily. No specific detail about management visibility, staff culture, or governance systems is available in the inspection report text. Leadership stability is a known predictor of care quality trajectory.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Grange provides nursing care for people over 65, with particular experience supporting those living with dementia. For residents with dementia, the consistent staff presence and familiar faces throughout the day help create a reassuring environment. The team understands that connection and engagement matter just as much as clinical care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Grange Nursing Home received a Good rating across all five domains in its most recent inspection, suggesting a solid baseline of care — but the inspection report provided contains very limited specific detail, meaning many scores reflect the rating rather than verified evidence of practice.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What stands out to visitors is how quickly staff share updates about their loved ones' wellbeing. From the moment you arrive, there's a sense that everyone — from nurses to housekeeping staff — knows the residents and takes an interest in their day.

Lens 02

What inspectors have recorded

The management team stays visible and approachable, regularly discussing individual residents' welfare with families. When concerns arise, they're addressed directly rather than brushed aside.

Lens 03

How it sits against good practice

Sometimes you can sense when staff genuinely care about their work — at The Grange, that feeling comes through in everyday interactions.

DCC Recommendation

Worth a visit

The Grange Nursing Home, a 24-bed nursing home on Grange Road, Addlestone, was rated Good across all five inspection domains in its assessment published in May 2025. The home specialises in older adults and dementia care, and a consistent Good across Safe, Effective, Caring, Responsive, and Well-led indicates that inspectors found no significant concerns and that the home met the required standard in each area. However, the inspection report text available for this analysis is very limited, meaning it is not possible to verify the quality of specific practices — such as how staff respond to distress, what the food is like, or how much one-to-one time residents receive. A Good rating is meaningful, but it tells you the floor, not the ceiling. When you visit, pay close attention to whether staff know your parent's name and preferences, how the unit feels after 6pm when visitor numbers drop, and ask directly about night staffing numbers and agency staff use. The checklist above gives you the specific questions to ask.

The three questions to ask when you visit

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In Their Own Words

How The Grange Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Grange Nursing Home says about itself

Where engaged staff create a culture of genuine care

Dedicated nursing home Support in Addlestone

Walking into The Grange in Addlestone, families often notice something different about the atmosphere. Staff aren't just present — they're actively engaged with residents throughout the day, chatting and checking in rather than simply going through routines. This nursing home specialises in caring for people over 65, including those living with dementia.

Care & specialisms

Who they care for

    The Grange provides nursing care for people over 65, with particular experience supporting those living with dementia.

    How they describe their dementia care

    For residents with dementia, the consistent staff presence and familiar faces throughout the day help create a reassuring environment. The team understands that connection and engagement matter just as much as clinical care.

    “Sometimes you can sense when staff genuinely care about their work — at The Grange, that feeling comes through in everyday interactions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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