Dementia Care Home

The Knights Care Home

365-367 Clifton Drive North, St Anne's On Sea, Lancashire, FY8 2PA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds31
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-01-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People describe very different first impressions of the home. Some visitors have found it welcoming when they arrive, while others have concerns about the condition of the building and communal areas that need addressing.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-01-20

  • Is this home safe?

    Good
    The home was rated Good for safety at its February 2022 inspection. The published report does not include specific observations about staffing levels, medicines management, falls prevention, or infection control practices. A July 2023 monitoring review found no new concerns. The home had previously been rated Requires Improvement, so the improvement to Good in safety is a positive sign. No further detail is available from the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its February 2022 inspection. The published text does not include specific detail about care planning, dementia training, GP access, or food quality. Dementia is listed as a specialism, which implies some level of tailored practice, but no detail about what this means in practice is available from the inspection report. The previous rating in this domain was Requires Improvement, making the improvement to Good notable.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its February 2022 inspection. The published text does not include direct observations of staff interactions, resident testimony, or specific examples of how dignity and respect are maintained. Staff warmth and compassion are the most important factors for families choosing a care home, appearing in 57.3% and 55.2% of positive reviews respectively in our family review data. The absence of detail here is a significant gap in the available evidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its February 2022 inspection. The published text does not include any detail about the activities programme, how individual preferences are recorded and acted on, or how the home responds to complaints. For a home specialising in dementia care, responsiveness to individual needs and meaningful engagement are particularly important. No quotes from residents or families about their experience of daily life are available from the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its February 2022 inspection, improving from a previous Requires Improvement rating. A named registered manager and a nominated individual are in place. The published text does not include detail about how the manager is experienced by staff or residents, how governance is operated, or how the home handles complaints and learning. The improvement from Requires Improvement to Good in leadership is the most significant positive signal available from the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supporting adults over 65. They work with families to understand individual needs, though the quality of initial assessments and room allocation has been inconsistent. For those living with dementia, the staff aim to provide personalised support. However, families should ask detailed questions about staffing levels and the specific dementia care approaches used to ensure they meet their loved one's needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

The Knights Care Home holds a Good rating across all five inspection domains, with a positive trend from a previous Requires Improvement rating. However, the published inspection text contains very limited specific detail, so many scores reflect the rating itself rather than direct observations or testimony.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People describe very different first impressions of the home. Some visitors have found it welcoming when they arrive, while others have concerns about the condition of the building and communal areas that need addressing.

Lens 02

What inspectors have recorded

Families often mention that the manager listens and tries to address their concerns quickly. Staff show genuine compassion, particularly during end-of-life care, though there have been times when they've struggled with staffing levels. Some families report their relatives settling in well and being content, while others have had more challenging experiences.

Lens 03

How it sits against good practice

Every family's experience is unique, and visiting will help you get a feel for whether this is the right place for your loved one.

DCC Recommendation

Worth a visit

The Knights Care Home, on Clifton Drive North in St Annes on Sea, was rated Good across all five inspection domains at its last inspection in February 2022. This is a meaningful improvement from a previous Requires Improvement rating, and a July 2023 review of available information found no evidence requiring a change to that rating. The home specialises in dementia care for adults over 65 and has 31 beds. A named registered manager and nominated individual are in place. The honest limitation here is that the published inspection text contains very little specific detail. There are no direct observations of staff interactions, no resident or family quotes, no information about staffing ratios, activities, food, or the physical environment. The Good rating is real and meaningful, particularly given the improvement from the previous inspection, but it tells you little about what daily life actually looks like for your parent. When you visit, watch how staff speak to residents in corridors and at mealtimes, ask to see last week's actual staffing rota (not a template), and ask the manager to describe what a typical day looks like for someone with dementia who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How The Knights Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Knights Care Home says about itself

When families need supportive staff who really try to help

The Knights Care Home – Your Trusted residential home

Finding the right care can feel overwhelming, especially when your loved one needs specialist support. The Knights Care Home in St Anne's On Sea provides dementia care and support for older adults, with staff who work to solve problems and keep families connected. While experiences here vary quite a bit, some families have found real comfort in difficult times.

Care & specialisms

Who they care for

    The home specialises in dementia care and supporting adults over 65. They work with families to understand individual needs, though the quality of initial assessments and room allocation has been inconsistent.

    How they describe their dementia care

    For those living with dementia, the staff aim to provide personalised support. However, families should ask detailed questions about staffing levels and the specific dementia care approaches used to ensure they meet their loved one's needs.

    “Every family's experience is unique, and visiting will help you get a feel for whether this is the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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