Barchester – The Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds80
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2022-12-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff here really see each person as an individual. Whether it's remembering someone's love of gardening or their background in hairdressing, the team takes time to learn what matters to each resident. The atmosphere feels relaxed and homely, with activities like bingo, arts and crafts, and live music performances bringing people together throughout the week.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement60
- Food quality55
- Healthcare58
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-12-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2022 inspection. This domain covers staff training, care planning, healthcare access, nutrition, and how well the home applies its knowledge to meet people's needs. A Good rating indicates inspectors were satisfied with the overall standard. The published summary does not include specific detail about training content, care plan quality, GP access arrangements, or food provision at The Manor.Is this home caring?
The Caring domain was rated Good at the October 2022 inspection. This domain covers how staff treat the people in their care: warmth, dignity, respect, privacy, and support for independence. A Good rating indicates inspectors were satisfied with the overall standard of interactions they observed. The published summary does not include specific quotes from residents or relatives, nor does it describe particular interactions inspectors witnessed.Is the home responsive?
The Responsive domain was rated Good at the October 2022 inspection. This domain covers how well the home responds to individual needs and preferences, including the activities it offers, how it handles complaints, and how it supports people at the end of life. A Good rating indicates inspectors were broadly satisfied. The published summary does not include specific detail about what activities are available, how the home supports people who cannot join group activities, or how end-of-life care is planned.Is the home well-led?
The Well-Led domain was rated Good at the October 2022 inspection. This domain covers management quality, governance, staff culture, and how the home identifies and acts on problems. A Good rating here is particularly significant because the home had previously been rated Requires Improvement overall, indicating that management has driven genuine improvement. The home is run by Barchester Healthcare Homes Limited, a large national provider, with a nominated individual named in the registration. No specific detail about the manager's tenure, staff culture, or governance arrangements is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home welcomes adults both under and over 65, with particular expertise in physical disability support and dementia care. This mixed-age community brings different perspectives and energy to daily life. For those living with dementia, the team adapts their approach to each person's needs and abilities. The structured activity programme and calm environment help residents stay engaged and comfortable as their condition changes. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Manor scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating and now holds Good across four of five domains. The score is held back by a remaining Requires Improvement in Safety and by thin inspection detail across several areas that matter most to families.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here really see each person as an individual. Whether it's remembering someone's love of gardening or their background in hairdressing, the team takes time to learn what matters to each resident. The atmosphere feels relaxed and homely, with activities like bingo, arts and crafts, and live music performances bringing people together throughout the week.
What inspectors have recorded
The management team sets a tone of genuine care that flows through the whole home. Staff are described as attentive and skilled, particularly when supporting residents with complex medical needs or providing end-of-life care. Daily physiotherapy and person-centred nursing show real commitment to maintaining quality of life. One family did experience difficulties with postal communications after their loss, suggesting administrative processes could use some attention.
How it sits against good practice
The Manor offers the kind of care where professional skills meet genuine warmth — worth exploring if you're looking for support in the Taunton area.
Worth a visit
The Manor in Taunton, a nursing home for up to 80 people run by Barchester Healthcare Homes Limited, was rated Good overall at its inspection in October 2022, with Good ratings across Effective, Caring, Responsive, and Well-Led. This is a meaningful improvement from a previous Requires Improvement rating and suggests the management team has addressed concerns raised at an earlier visit. The home supports people aged over and under 65 with nursing needs, dementia, and physical disabilities. The one significant concern is that the Safe domain remained at Requires Improvement at the time of the inspection. This means inspectors identified ongoing issues in areas such as staffing, medicines management, or risk assessment, and those issues had not yet been fully resolved. The published report summary does not include enough specific detail to tell you precisely what went wrong or exactly what the home has done about it since. On a visit, ask the manager directly: what were the specific safety concerns identified, what has changed since October 2022, and can you see the evidence? Also ask to see the actual staffing rota from last week, not just the template, paying particular attention to nights and weekends.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – The Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – The Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where individual care meets genuine warmth in Somerset countryside
Nursing home in Taunton: True Peace of Mind
The Manor in Taunton brings together skilled nursing care with the kind of personal attention that makes all the difference. Set in peaceful grounds in the South West, this home creates an environment where residents with varying needs — from physical disabilities to dementia — find both professional support and real human connection. The spacious layout and well-maintained gardens give everyone room to breathe and enjoy life at their own pace.
Who they care for
The home welcomes adults both under and over 65, with particular expertise in physical disability support and dementia care. This mixed-age community brings different perspectives and energy to daily life.
For those living with dementia, the team adapts their approach to each person's needs and abilities. The structured activity programme and calm environment help residents stay engaged and comfortable as their condition changes.
“The Manor offers the kind of care where professional skills meet genuine warmth — worth exploring if you're looking for support in the Taunton area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Manor scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating and now holds Good across four of five domains. The score is held back by a remaining Requires Improvement in Safety and by thin inspection detail across several areas that matter most to families.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here really see each person as an individual. Whether it's remembering someone's love of gardening or their background in hairdressing, the team takes time to learn what matters to each resident. The atmosphere feels relaxed and homely, with activities like bingo, arts and crafts, and live music performances bringing people together throughout the week.
What inspectors have recorded
The management team sets a tone of genuine care that flows through the whole home. Staff are described as attentive and skilled, particularly when supporting residents with complex medical needs or providing end-of-life care. Daily physiotherapy and person-centred nursing show real commitment to maintaining quality of life. One family did experience difficulties with postal communications after their loss, suggesting administrative processes could use some attention.
How it sits against good practice
The Manor offers the kind of care where professional skills meet genuine warmth — worth exploring if you're looking for support in the Taunton area.
Worth a visit
The Manor in Taunton, a nursing home for up to 80 people run by Barchester Healthcare Homes Limited, was rated Good overall at its inspection in October 2022, with Good ratings across Effective, Caring, Responsive, and Well-Led. This is a meaningful improvement from a previous Requires Improvement rating and suggests the management team has addressed concerns raised at an earlier visit. The home supports people aged over and under 65 with nursing needs, dementia, and physical disabilities. The one significant concern is that the Safe domain remained at Requires Improvement at the time of the inspection. This means inspectors identified ongoing issues in areas such as staffing, medicines management, or risk assessment, and those issues had not yet been fully resolved. The published report summary does not include enough specific detail to tell you precisely what went wrong or exactly what the home has done about it since. On a visit, ask the manager directly: what were the specific safety concerns identified, what has changed since October 2022, and can you see the evidence? Also ask to see the actual staffing rota from last week, not just the template, paying particular attention to nights and weekends.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – The Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – The Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where individual care meets genuine warmth in Somerset countryside
Nursing home in Taunton: True Peace of Mind
The Manor in Taunton brings together skilled nursing care with the kind of personal attention that makes all the difference. Set in peaceful grounds in the South West, this home creates an environment where residents with varying needs — from physical disabilities to dementia — find both professional support and real human connection. The spacious layout and well-maintained gardens give everyone room to breathe and enjoy life at their own pace.
Who they care for
The home welcomes adults both under and over 65, with particular expertise in physical disability support and dementia care. This mixed-age community brings different perspectives and energy to daily life.
For those living with dementia, the team adapts their approach to each person's needs and abilities. The structured activity programme and calm environment help residents stay engaged and comfortable as their condition changes.
Management & ethos
The management team sets a tone of genuine care that flows through the whole home. Staff are described as attentive and skilled, particularly when supporting residents with complex medical needs or providing end-of-life care. Daily physiotherapy and person-centred nursing show real commitment to maintaining quality of life. One family did experience difficulties with postal communications after their loss, suggesting administrative processes could use some attention.
The home & environment
The kitchen gets particular praise for serving varied, appetising meals that residents genuinely look forward to. Wide corridors and thoughtfully designed spaces mean people can move around comfortably, while the gardens offer peaceful spots for quiet moments or social gatherings. Everything feels clean and well-cared-for, from the communal areas to individual rooms.
“The Manor offers the kind of care where professional skills meet genuine warmth — worth exploring if you're looking for support in the Taunton area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
