The Moors Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds70
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-01-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff as helpful and accommodating, with a friendly approach that puts visitors at ease. The atmosphere feels welcoming rather than institutional, and staff seem to have time to be properly caring with residents.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2022-01-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2024 inspection. This domain covers care planning, staff training, access to healthcare professionals, and nutrition. No specific detail about dementia training content, GP visit frequency, care plan review cycles, or mealtime quality is included in the published summary. The home's specialism in dementia, mental health conditions, and physical disabilities means the bar for effective, tailored care planning is higher than in a general residential home.Is this home caring?
The Caring domain was rated Good at the December 2024 inspection. This is the domain most directly concerned with how staff treat your parent day to day, covering warmth, dignity, respect, and independence. No specific inspector observations about staff interactions, preferred name use, pace of care, or response to distress are reproduced in the published summary. No resident or relative quotes are included in the available text.Is the home responsive?
The Responsive domain was rated Good at the December 2024 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, and whether the home responds to complaints and changing needs including end-of-life preferences. No specific detail about the activities programme, individual engagement for people with advanced dementia, complaint handling, or end-of-life planning is included in the published summary.Is the home well-led?
The Well-led domain was rated Good at the December 2024 inspection. The home is run by Ripon Stourport Care Limited. The named Registered Manager is Mrs Susan Mary Simpkin and the Nominated Individual is Mrs Jill Veitch. The home had previously held a Requires Improvement overall rating, and the recovery to Good across all domains suggests that leadership has addressed whatever issues the earlier inspection identified. No specific detail about manager visibility, staff culture, governance processes, or how the home handles feedback and learning is reproduced in the published summary.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, supporting people with dementia, mental health conditions, physical disabilities and sensory impairments. They also offer temporary respite placements alongside permanent care. The staff's training in dementia-related behaviours appears to make a real difference. They've learned to recognise and respond to distress signals, which helps them provide more understanding care for residents living with dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home's most recent assessment in December 2024 rated all five domains as Good, representing a recovery from the previous Requires Improvement rating. Scores are held at the mid-to-upper range because the published report contains very little specific detail, so the strength of the evidence base is limited even though the headline findings are positive.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe staff as helpful and accommodating, with a friendly approach that puts visitors at ease. The atmosphere feels welcoming rather than institutional, and staff seem to have time to be properly caring with residents.
What inspectors have recorded
Staff here have received specialist training in understanding distress behaviours linked to dementia, and families notice this knowledge in practice. The team shows good retention of their training, applying what they've learned to daily resident care.
How it sits against good practice
The combination of modern, clean facilities and knowledgeable staff creates an environment where people with complex needs can feel properly supported.
Worth a visit
The Moors Care Centre on Harrogate Road in Ripon was assessed in December 2024 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating and covers a 70-bed nursing home specialising in dementia, mental health conditions, physical disabilities, and sensory impairments. The named Registered Manager is Mrs Susan Mary Simpkin, and a Nominated Individual provides organisational oversight. The main limitation for families reading this report is that the published summary provides ratings without the supporting detail you would normally use to judge whether a Good rating reflects genuine, consistent care or a home that has just cleared the inspection bar. You cannot tell from the published text how many permanent staff are on at night, whether activities are tailored to individuals who cannot join groups, or how the home communicates with families during health changes. Before or during a visit, ask the manager to show you last week's actual staffing rota, ask how your parent's care plan would be reviewed and who would be contacted if their health changed overnight, and spend time in a communal area watching how staff interact with residents without prompting.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Moors Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Moors Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, modern spaces with staff who understand dementia's daily challenges
The Moors – Expert Care in Ripon
When families visit The Moors Care Centre in Ripon, they often comment on how spotless everything looks. This modern care home supports people with various needs, from sensory impairments to dementia, and the cleanliness extends beyond surfaces to the careful attention staff pay to hygiene standards. What seems to matter just as much to families is finding staff who genuinely understand the complexities of conditions like dementia.
Who they care for
The home provides care for adults both under and over 65, supporting people with dementia, mental health conditions, physical disabilities and sensory impairments. They also offer temporary respite placements alongside permanent care.
The staff's training in dementia-related behaviours appears to make a real difference. They've learned to recognise and respond to distress signals, which helps them provide more understanding care for residents living with dementia.
“The combination of modern, clean facilities and knowledgeable staff creates an environment where people with complex needs can feel properly supported.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home's most recent assessment in December 2024 rated all five domains as Good, representing a recovery from the previous Requires Improvement rating. Scores are held at the mid-to-upper range because the published report contains very little specific detail, so the strength of the evidence base is limited even though the headline findings are positive.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe staff as helpful and accommodating, with a friendly approach that puts visitors at ease. The atmosphere feels welcoming rather than institutional, and staff seem to have time to be properly caring with residents.
What inspectors have recorded
Staff here have received specialist training in understanding distress behaviours linked to dementia, and families notice this knowledge in practice. The team shows good retention of their training, applying what they've learned to daily resident care.
How it sits against good practice
The combination of modern, clean facilities and knowledgeable staff creates an environment where people with complex needs can feel properly supported.
Worth a visit
The Moors Care Centre on Harrogate Road in Ripon was assessed in December 2024 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating and covers a 70-bed nursing home specialising in dementia, mental health conditions, physical disabilities, and sensory impairments. The named Registered Manager is Mrs Susan Mary Simpkin, and a Nominated Individual provides organisational oversight. The main limitation for families reading this report is that the published summary provides ratings without the supporting detail you would normally use to judge whether a Good rating reflects genuine, consistent care or a home that has just cleared the inspection bar. You cannot tell from the published text how many permanent staff are on at night, whether activities are tailored to individuals who cannot join groups, or how the home communicates with families during health changes. Before or during a visit, ask the manager to show you last week's actual staffing rota, ask how your parent's care plan would be reviewed and who would be contacted if their health changed overnight, and spend time in a communal area watching how staff interact with residents without prompting.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Moors Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Moors Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, modern spaces with staff who understand dementia's daily challenges
The Moors – Expert Care in Ripon
When families visit The Moors Care Centre in Ripon, they often comment on how spotless everything looks. This modern care home supports people with various needs, from sensory impairments to dementia, and the cleanliness extends beyond surfaces to the careful attention staff pay to hygiene standards. What seems to matter just as much to families is finding staff who genuinely understand the complexities of conditions like dementia.
Who they care for
The home provides care for adults both under and over 65, supporting people with dementia, mental health conditions, physical disabilities and sensory impairments. They also offer temporary respite placements alongside permanent care.
The staff's training in dementia-related behaviours appears to make a real difference. They've learned to recognise and respond to distress signals, which helps them provide more understanding care for residents living with dementia.
Management & ethos
Staff here have received specialist training in understanding distress behaviours linked to dementia, and families notice this knowledge in practice. The team shows good retention of their training, applying what they've learned to daily resident care.
The home & environment
The home keeps communal areas warm and comfortable, while bedrooms are well-designed with thoughtful layouts. Visitors consistently mention how clean and modern everything appears, from the bedrooms to the shared spaces.
“The combination of modern, clean facilities and knowledgeable staff creates an environment where people with complex needs can feel properly supported.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
