Dementia Care Home

Old Rectory Care Home

New Hall Close, Romney Marsh, Kent, TN29 0LE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
77/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”78%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2021-07-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness68
  • Activities & engagement88
  • Food quality62
  • Healthcare70
  • Management & leadership72
  • Resident happiness78
Section 02

What inspectors found

Inspected 2021-07-10

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2021 inspection. This rating covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published summary does not record specific numbers for staffing ratios or night cover. No significant safety concerns were identified by inspectors.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2021 inspection. This domain covers training, care planning, access to healthcare professionals, and nutrition. Dementia is listed as a specialism, which means inspectors will have looked at whether staff have appropriate dementia-specific training. The published summary does not provide detail about GP access frequency, specific training programmes, or how care plans are reviewed over time.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2021 inspection. This domain covers staff warmth, respect for privacy and dignity, and whether residents are treated as individuals. A Good rating means inspectors were satisfied that these standards were being met. The published summary does not include specific inspector observations or direct quotes from residents or relatives about their experience of care.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the May 2021 inspection. This is the strongest finding in the report and covers how well the home tailors daily life, activities, and care to each person as an individual. An Outstanding rating requires inspectors to find specific, compelling evidence of person-centred practice rather than standard compliance. The published summary does not reproduce the detail behind this rating, but the assessment itself is significant. The home supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2021 inspection. The registered manager is Ms Cheryl Marie Waters, and the nominated individual is Mr Anand Ajay Sodha. This domain covers management visibility, staff culture, governance, and whether the home learns from incidents and complaints. A July 2023 review of available data found no reason to change the rating. The published summary does not detail management tenure, staff turnover, or specific governance processes.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes residents with dementia, physical disabilities, mental health conditions and sensory impairments. They care for adults both under and over 65, providing tailored support for each person's specific needs. The team here takes a patient, structured approach to dementia care. They maintain consistent daily routines while staying alert to any health changes that might need attention. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

77/ 100

DCC Family Score

Old Rectory Care Home scores well overall, lifted significantly by an Outstanding rating for responsiveness, which covers activities, individuality, and how well the home tailors life to each person. Scores in areas like food and cleanliness are more cautious because the published inspection report contains limited specific detail on those themes.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Old Rectory Care Home, on Romney Marsh in Kent, was rated Good overall at its last inspection in May 2021, with an Outstanding rating for the Responsive domain. That Outstanding finding covers how well the home tailors daily life, activities, and care to each individual, and it is the strongest positive signal in the report. The remaining four domains (Safe, Effective, Caring, and Well-led) were all rated Good, suggesting a stable, well-run home without significant concerns across safety, training, kindness, or leadership. The main limitation here is the age of the inspection: the assessment was carried out in May 2021, more than three years ago at the time of publication. A review in July 2023 found no reason to change the rating, but that review was based on data rather than a physical visit. A lot can change in a care home over three years, including staffing, management stability, and the profile of people being supported. When you visit, ask specifically about any changes to the registered manager or senior team since 2021, request the most recent staffing rota to check permanent versus agency cover, and spend time in a communal area to observe whether the warmth and engagement the inspection described are visible today.

The three questions to ask when you visit

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In Their Own Words

How Old Rectory Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Old Rectory Care Home says about itself

Where familiar faces help residents with dementia feel truly settled

Compassionate Care in Romney Marsh at The Old Rectory Residential Home

Families looking for consistent, attentive dementia care often discover The Old Rectory Residential Home in Romney Marsh offers something increasingly rare — the same caring staff year after year. This family-run home sits conveniently close to the town centre, making it easier for friends and family to stay connected with regular visits.

Care & specialisms

Who they care for

    The home welcomes residents with dementia, physical disabilities, mental health conditions and sensory impairments. They care for adults both under and over 65, providing tailored support for each person's specific needs.

    How they describe their dementia care

    The team here takes a patient, structured approach to dementia care. They maintain consistent daily routines while staying alert to any health changes that might need attention.

    “If you're considering The Old Rectory, why not arrange a visit to meet the team and see the home for yourself?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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