Dementia Care Home

The Parklands Care Home

26 Ellison Street, Doncaster, Yorkshire, DN8 5LD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-05-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who are consistently warm and approachable, creating an environment where both residents and visitors feel at ease. The organised activities programme helps keep residents entertained and engaged throughout the day.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality55
  • Healthcare65
  • Management & leadership45
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-05-19

  • Is this home safe?

    Good
    The home was rated Good for Safe at the April 2023 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published summary does not include specific detail on night staffing numbers, agency staff usage, or how falls are recorded and reviewed. The previous rating in this domain was Requires Improvement, so the improvement to Good represents a meaningful step forward.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective at the April 2023 inspection. This domain covers how well care plans are written and used, whether staff have the training they need, and how the home manages health needs including GP access and medicines. The published summary does not include specific detail on dementia training content, care plan review frequency, or how the home involves families in care planning. The previous rating in this domain was Requires Improvement.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at the April 2023 inspection. This is the domain that most directly reflects how staff treat the people who live here, covering warmth, dignity, respect, and whether your parent's independence is supported. The published summary does not include direct inspector observations, resident quotes, or specific examples of how staff demonstrate kindness. The previous rating in this domain was Requires Improvement, so this improvement is one of the more significant changes at this inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at the April 2023 inspection. This domain covers whether the home offers meaningful activities, responds to individual preferences, and has appropriate plans in place for end-of-life care. The published summary does not include detail on the activity programme, how activities are tailored for people with advanced dementia, or how the home handles complaints. The previous rating in this domain was Requires Improvement.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The home was rated Requires Improvement for Well-led at the April 2023 inspection. This is the only domain that did not improve from the previous inspection. Two registered managers are named, Mrs Diane Lesley Knott and Mrs Anna-May Smith, alongside a nominated individual. The published summary does not detail what specific governance or leadership concerns inspectors identified. This rating means inspectors found that management, oversight, or accountability systems were not yet meeting the required standard.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Parklands specialises in dementia care and supports adults over 65. The team focuses on creating a comfortable environment where residents with different care needs can feel settled. For residents living with dementia, the staff work to maintain familiar routines and provide activities that help with engagement. The approachable nature of the team helps create reassuring connections for those who might feel confused or anxious. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Parklands Care Home scores 72 out of 100, reflecting genuine strengths in day-to-day care and staff kindness, but held back by an ongoing Requires Improvement in leadership, which the inspection identified as the area needing closest attention from families.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who are consistently warm and approachable, creating an environment where both residents and visitors feel at ease. The organised activities programme helps keep residents entertained and engaged throughout the day.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for care in the Doncaster area, visiting The Parklands could help you get a feel for whether it might suit your family member.

DCC Recommendation

Worth a visit

The Parklands Care Home at 26 Ellison Street, Doncaster was rated Good overall at its inspection in April 2023, an improvement from its previous rating of Requires Improvement. Inspectors rated the home Good across four of five domains: Safe, Effective, Caring, and Responsive. That upward trend is meaningful and suggests the people running this home have taken earlier concerns seriously and made real changes. The one area that remains Requires Improvement is Well-led, which covers management, governance, and accountability. This matters because leadership quality predicts whether the good practice inspectors observed will hold up over time or slip back. The published inspection summary does not include the specific detail families need to assess day-to-day life, so a visit is essential. When you go, ask to meet the registered manager, ask what changed since the previous inspection, and ask how you would be kept informed if something went wrong with your parent's care.

The three questions to ask when you visit

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In Their Own Words

How The Parklands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Parklands Care Home says about itself

A warm welcome where residents feel genuinely at home

Dedicated residential home Support in Doncaster

When families visit The Parklands Care Home in Doncaster, they often comment on how comfortable their relatives seem. This care home for people over 65 creates an atmosphere where residents appear content and engaged in daily life, with staff who understand the importance of genuine warmth in dementia care.

Care & specialisms

Who they care for

    The Parklands specialises in dementia care and supports adults over 65. The team focuses on creating a comfortable environment where residents with different care needs can feel settled.

    How they describe their dementia care

    For residents living with dementia, the staff work to maintain familiar routines and provide activities that help with engagement. The approachable nature of the team helps create reassuring connections for those who might feel confused or anxious.

    “If you're looking for care in the Doncaster area, visiting The Parklands could help you get a feel for whether it might suit your family member.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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