Dementia Care Home

Richmond Care Home

Allendale Road, Doncaster, Yorkshire, DN5 8BS

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2018-09-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe care workers who really get to know each resident as an individual. Whether someone's staying for respite care or making this their permanent home, staff take time to understand what matters to each person. The team builds those genuine connections that make all the difference when you're adjusting to care.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-09-12

  • Is this home safe?

    Not yet rated
    The inspection rated this domain Good at the October 2025 assessment, representing an improvement from the previous Requires Improvement. The published summary does not include specific observations about staffing numbers, falls management, medicines handling, or infection control. The home is registered as a nursing home, meaning qualified nurses must be available, but no detail about night cover or agency use is recorded in the available text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the October 2025 inspection. The home is registered to provide nursing care and to treat disease, disorder, and injury, which requires qualified clinical staff. The published text does not record specific findings about care plan quality, dementia training content, GP access arrangements, or how food preferences and dietary needs are managed. The improvement from Requires Improvement suggests previous concerns in this area have been addressed.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the October 2025 inspection. The published summary does not include direct observations of staff interactions, descriptions of how residents are addressed, or testimony from residents or relatives about warmth and dignity. No specific examples of person-centred care or dignity-preserving practice are recorded in the available text. The Good rating implies these standards were observed but the detail has not been published.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the October 2025 inspection, an improvement from the previous rating. The published text does not describe the activity programme, individual engagement for people who cannot join groups, end-of-life care planning, or how the home responds to complaints and changing needs. The home cares for people with dementia and mental health conditions, which requires tailored and flexible responses to individual needs.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the October 2025 inspection, which is an improvement from a previous Requires Improvement. The home has multiple registered managers named: Ms Jane Beck, Mr Dean Jenkinson, and a nominated individual, Ms Victoria Craddock. The published text does not describe management visibility, staff culture, how the home handles concerns raised by staff or families, or governance arrangements in specific terms. The improvement in rating suggests earlier leadership concerns have been resolved.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Richmond welcomes adults under 65 as well as older residents, offering specialist support for dementia and mental health conditions. For residents living with dementia, the team provides attentive, relationship-focused care that adapts as needs change over time. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

The Richmond has improved from Requires Improvement to a Good rating across all five domains at its October 2025 inspection, which is a meaningful step forward. However, the published report contains limited specific detail, so scores reflect the overall Good rating rather than deep verified evidence on individual themes.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe care workers who really get to know each resident as an individual. Whether someone's staying for respite care or making this their permanent home, staff take time to understand what matters to each person. The team builds those genuine connections that make all the difference when you're adjusting to care.

Lens 02

What inspectors have recorded

When concerns crop up, staff tackle them head-on without getting defensive. The home supports residents through different stages of their journey, from hospital discharge through to end-of-life care when needed. While there have been some differences of opinion about managing resident safety, the home works with families and social services to find the right balance for each person.

Lens 03

How it sits against good practice

It's worth visiting to see how the team approaches care for yourself.

DCC Recommendation

Worth a visit

The Richmond on Allendale Road in Doncaster was inspected on 8 October 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from a previous Requires Improvement rating and suggests the management team has made real progress. The home is a 50-bed nursing home registered to care for people with dementia, mental health conditions, and adults of various ages, and it has formal registered management in place. The main uncertainty here is that the published inspection report contains very limited specific detail. There are no direct quotes from residents or relatives, no inspector observations of day-to-day care, and no figures on staffing levels, activity provision, or food quality. A Good rating is a positive signal, but before choosing this home for your parent you should visit in person, ideally unannounced or at a quieter time of day. Ask to see last week's actual staffing rota (not the template), ask how many permanent staff work on the dementia unit at night, and watch how staff move around the home and whether they stop to talk to residents without being prompted.

The three questions to ask when you visit

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In Their Own Words

How Richmond Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Richmond Care Home says about itself

Where genuine care meets real understanding in Doncaster

Nursing home in Doncaster: True Peace of Mind

When families worry about finding the right support for complex needs, The Richmond in Doncaster offers something reassuring. This care home specialises in supporting adults of all ages, including those living with dementia and mental health conditions. Here, the focus stays firmly on building meaningful relationships between staff and residents.

Care & specialisms

Who they care for

    The Richmond welcomes adults under 65 as well as older residents, offering specialist support for dementia and mental health conditions.

    How they describe their dementia care

    For residents living with dementia, the team provides attentive, relationship-focused care that adapts as needs change over time.

    “It's worth visiting to see how the team approaches care for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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