Dementia Care Home

The Rise Care Home

Luscombe Hill, Dawlish, Devon, EX7 0QL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-05-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families is how dignity shapes everything here. People describe staff who are patient and kind across every shift, taking time to really engage with each resident. There's a warmth that extends to visitors too, making those crucial early visits feel less daunting.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-05-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2022 inspection. This rating covers areas including medicines management, staffing sufficiency, infection control, and safeguarding. The published report does not include specific observations, staffing numbers, or detail about how safety is maintained day to day. A subsequent review in July 2023 found no evidence to change this rating. The home cares for people with dementia and physical disabilities, which means safe practice in this domain is particularly important.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the April 2022 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well staff understand individual needs. The home lists dementia as a specialism, which means staff should have relevant training and care plans should reflect the specific challenges of living with dementia. No specific examples of care plan content, GP access arrangements, dementia training programmes, or food quality are recorded in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the April 2022 inspection. This domain covers staff warmth, dignity, respect, and how well staff know the individuals they care for. No direct inspector observations of staff interactions, no resident quotes, and no relative feedback are included in the published text. The home's Good rating in this domain is therefore confirmed by the inspection but not illustrated by specific examples.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the April 2022 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, complaints handling, and end-of-life planning. The home lists dementia as a specialism, which makes meaningful activity provision particularly important. No specific examples of the activity programme, individual engagement for people who cannot join group activities, or end-of-life planning arrangements are included in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the April 2022 inspection. The home is run by Regency Care Limited and has a named registered manager (Mrs Lynda Jayne Carew) and nominated individual (Mrs Julia Christina Raven). This structure indicates clear lines of accountability. No specific detail about management visibility, staff culture, governance processes, or how the home responds to complaints and incidents is included in the published text. The July 2023 review found no evidence to change the Good rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65 with physical disabilities, sensory impairments and dementia. They make practical adjustments like large-print programmes for residents with sight loss. For residents living with dementia, the consistent staff team and structured activity programme provide important routine. The countryside setting offers peaceful grounds while remaining connected to local communities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

The Rise Care Home holds a Good rating across all five inspection domains, which is a solid foundation. However, the published inspection text contains very little specific detail, meaning this score reflects the rating itself rather than rich observed evidence, and many areas will need to be explored directly with the home.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families is how dignity shapes everything here. People describe staff who are patient and kind across every shift, taking time to really engage with each resident. There's a warmth that extends to visitors too, making those crucial early visits feel less daunting.

Lens 02

What inspectors have recorded

Directors and managers stay visible in daily life here, not tucked away in offices. Families notice they're genuinely open to suggestions and actively work on improvements. Staff seem well-supported, which shows in their consistent approach to care.

Lens 03

How it sits against good practice

It's the everyday kindnesses that seem to matter most here — staff who know each resident well, outings that bring genuine joy, and a leadership team that stays connected to what's happening.

DCC Recommendation

Worth a visit

The Rise Care Home on Luscombe Hill in Dawlish was rated Good across all five inspection domains at its assessment in April 2022, with no concerns identified at a subsequent review in July 2023. The home is registered for 36 beds and lists dementia, physical disabilities, and sensory impairment as specialisms. A named registered manager and nominated individual are identified, indicating a clear leadership structure is in place. The main uncertainty here is that the published inspection text is extremely brief and contains almost no specific observed detail, resident or relative quotes, or concrete examples of practice. A Good rating is a positive sign, but it tells you the minimum standard was met, not how the home actually feels day to day. Before you decide, visit in person: arrive unannounced if possible, walk the corridors at a quieter time of day, and ask the manager directly about night staffing ratios, how often agency staff cover shifts on the dementia unit, and when your parent's care plan would next be reviewed with you present.

The three questions to ask when you visit

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In Their Own Words

How The Rise Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Rise Care Home says about itself

Where kindness meets countryside in a Georgian setting

The Rise Care Home – Your Trusted residential home

Families choosing The Rise Care Home in Dawlish often mention the same thing — their relatives seem genuinely settled and content. This spacious Georgian building sits in countryside surroundings, yet stays close enough to the coast for regular beach outings. The home specialises in supporting people with sensory impairments, dementia and physical disabilities.

Care & specialisms

Who they care for

    The home cares for people over 65 with physical disabilities, sensory impairments and dementia. They make practical adjustments like large-print programmes for residents with sight loss.

    How they describe their dementia care

    For residents living with dementia, the consistent staff team and structured activity programme provide important routine. The countryside setting offers peaceful grounds while remaining connected to local communities.

    “It's the everyday kindnesses that seem to matter most here — staff who know each resident well, outings that bring genuine joy, and a leadership team that stays connected to what's happening.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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