Dementia Care Home

The Warren Nursing Home

Cluden Road, Bideford, Devon, EX39 3QF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds27
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2020-02-26

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Relatives talk about feeling properly welcomed whenever they visit. There's a real sense that families are part of the care approach here, with staff keeping them informed and involved in their loved one's daily life. The smaller scale seems to help create that feeling of community.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-02-26

  • Is this home safe?

    Good
    The Warren was rated Good for safety at its October 2020 inspection. The published summary does not include specific detail about staffing ratios, medicines management, falls prevention, or infection control practice. The improvement from a previous Requires Improvement rating suggests that safety concerns identified earlier were resolved. No safeguarding concerns or enforcement actions are recorded. The home is registered for nursing care, which means a qualified nurse should be available at all times.
    Verified by inspector
  • Is the care effective?

    Good
    The Warren was rated Good for effectiveness at its October 2020 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published summary records no specific detail about dementia training content, care plan quality, GP access arrangements, or how food and nutrition are managed. Dementia is a listed specialism, which implies the home should have specific competencies in this area. No concerns about effectiveness are recorded.
    Verified by inspector
  • Is this home caring?

    Good
    The Warren was rated Good for caring at its October 2020 inspection. This is the domain most directly linked to what families describe in our review data, covering staff warmth, dignity, respect, and independence. The published summary contains no specific inspector observations of staff interactions, no resident or relative quotes, and no examples of how privacy or preferred names are managed. The Good rating indicates inspectors found no significant concerns in this area.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Warren was rated Good for responsiveness at its October 2020 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life planning. The published summary contains no specific examples of activity programmes, no description of how the home tailors activities to individuals with dementia, and no information about how end-of-life preferences are recorded and respected. No complaints or concerns about responsiveness are recorded.
    Verified by inspector
  • Is the home well-led?

    Good
    The Warren was rated Good for well-led at its October 2020 inspection, having previously been rated Requires Improvement. The registered manager, Simon Lycette Haywood, also acts as the nominated individual and appears to be the owner-operator through Lycette Care Limited. This dual role suggests close personal investment in the home's performance. The improvement across all five domains from the previous inspection indicates that leadership addressed identified concerns effectively. No governance failures or enforcement actions are recorded in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Warren cares for adults both under and over 65 with a range of needs including dementia, physical disabilities and sensory impairments. For residents living with dementia, even at advanced stages, families describe staff who work hard to understand individual interests and preferences. The smaller environment seems particularly helpful for residents who need that extra familiarity and routine. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The Warren achieved a Good rating across all five domains at its October 2020 inspection, improving from a previous Requires Improvement. However, the published inspection text contains very limited specific detail, so most scores reflect a general positive picture rather than strong direct evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Relatives talk about feeling properly welcomed whenever they visit. There's a real sense that families are part of the care approach here, with staff keeping them informed and involved in their loved one's daily life. The smaller scale seems to help create that feeling of community.

Lens 02

What inspectors have recorded

What stands out is how responsive the team is to family concerns. People describe staff who really pay attention to residents' changing needs and keep relatives in the loop. There's skilled care here that adapts to complex conditions, with families noting the competence and consistency of support.

Lens 03

How it sits against good practice

It's worth arranging a visit to see if this close-knit approach feels right for your family.

DCC Recommendation

Worth a visit

The Warren, a 27-bed nursing home in Bideford, was rated Good across all five inspection domains at its most recent inspection in October 2020, published in November 2020. This was a meaningful improvement from a previous rating of Requires Improvement, which tells you the management team identified problems and addressed them. The home specialises in dementia, physical disabilities, and sensory impairment, and is run directly by the registered manager, Simon Lycette Haywood, who is also the nominated individual. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or relatives, no inspector observations about daily life, and no specific examples of how care is delivered. This means the Good rating tells you the inspection found no significant concerns, but it does not give a rich picture of what daily life looks and feels like for your parent. The inspection was also conducted in October 2020, more than four years ago, and a review in July 2023 confirmed the rating was maintained without a new on-site visit. Before visiting, prepare a list of specific questions about night staffing numbers, dementia training content, how the environment is designed for people with dementia, and how the home involves families in care decisions.

The three questions to ask when you visit

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In Their Own Words

How The Warren Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Warren Nursing Home says about itself

Small care home where families find genuine reassurance

The Warren – Expert Care in Bideford

When someone you love needs specialist care, finding somewhere that truly listens matters enormously. The Warren in Bideford offers exactly that — a small care home where staff take time to understand each resident's needs, whether they're living with dementia, physical disabilities, or other complex conditions. Families describe feeling genuinely heard here, with concerns addressed quickly and communication that stays open throughout.

Care & specialisms

Who they care for

    The Warren cares for adults both under and over 65 with a range of needs including dementia, physical disabilities and sensory impairments.

    How they describe their dementia care

    For residents living with dementia, even at advanced stages, families describe staff who work hard to understand individual interests and preferences. The smaller environment seems particularly helpful for residents who need that extra familiarity and routine.

    “It's worth arranging a visit to see if this close-knit approach feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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