Treelands Home Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2023-04-18
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about seeing their relatives develop real connections with particular staff members — the kind where they actually look forward to seeing them each day. People who were reluctant to engage start joining in more, building confidence they'd lost.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2023-04-18
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home is registered to provide care for people with dementia, which requires specific training and care planning competence. No specific detail about care plan quality, GP access arrangements, medicines management, dementia training content, or food provision is recorded in the available inspection text. The Good rating indicates inspectors were satisfied with effectiveness at the time of the visit.Is this home caring?
The inspection rated this domain Good. No direct inspector observations of staff interactions, no quotes from residents about how they feel treated, and no specific detail about dignity practices such as preferred names or knocking before entering rooms are recorded in the available inspection text. The Good rating indicates that inspectors did not identify concerns about care quality at the time of the visit.Is the home responsive?
The inspection rated this domain Good. The home's registration covers dementia care, which requires responsive, individualised support. No specific detail about the activities programme, one-to-one engagement, how the home handles complaints, or how it supports people at the end of life is recorded in the available inspection text. The Good rating indicates that inspectors did not find concerns about responsiveness at the time of the visit.Is the home well-led?
The inspection rated this domain Good. Ms Kelly Jordan Boone is named as the Nominated Individual, meaning a named person holds regulatory accountability for the service. No specific detail about the manager's day-to-day visibility, staff culture, governance processes, or how the home responds to concerns is recorded in the available inspection text. The Good rating indicates that inspectors were satisfied with leadership at the time of the visit.
Source: CQC inspection report →
What the evidence base says
Treelands cares for people over 65 with dementia and physical disabilities. The team here seems particularly skilled with advanced dementia cases. Families report seeing symptoms that had been getting worse actually stabilise or even improve — though that's definitely something worth checking out when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Treelands Home received a Good rating across all five inspection domains in March 2023, which is a positive baseline. However, the published inspection text provides limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives develop real connections with particular staff members — the kind where they actually look forward to seeing them each day. People who were reluctant to engage start joining in more, building confidence they'd lost.
What inspectors have recorded
What stands out is how staff work with advanced dementia. Families describe them managing complex symptoms with genuine patience and skill. They make visiting easy too — you can bring pets, and the atmosphere feels relaxed rather than institutional.
How it sits against good practice
If you're looking for dementia care that goes beyond just managing symptoms, Treelands might surprise you.
Worth a visit
Treelands Home in Exeter, which sits on Five Mile Hill and is run by Treelands Home Limited, received a Good rating across all five inspection domains at its inspection on 1 March 2023. With 42 beds and a registration covering older adults, people with dementia, and people with physical disabilities, it offers a broad range of care. A consistent Good across every domain is a reassuring starting point and means the home was meeting the regulator's standards at the time of inspection. The main limitation here is that the published inspection text contains very little specific detail: no direct quotes from your parent's potential future neighbours or their families, no inspector observations of staff in action, and no specifics about staffing ratios, food, activities, or dementia-specific practice. That means a Good rating tells you the home passed, but not how warmly or with what depth. Before making a decision, visit in person, ask to see the staffing rota for a typical week, ask how many permanent staff work the night shift, and ask what dementia training staff have completed in the past 12 months.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Treelands Home Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Treelands Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia symptoms ease and confidence returns to daily life
Residential home in Exeter: True Peace of Mind
Some families describe watching their relatives with dementia actually improve after moving to Treelands in Exeter. That's not something you hear often. This care home seems to have found a way to help people with advanced dementia feel calmer and more willing to connect with the world around them.
Who they care for
Treelands cares for people over 65 with dementia and physical disabilities.
The team here seems particularly skilled with advanced dementia cases. Families report seeing symptoms that had been getting worse actually stabilise or even improve — though that's definitely something worth checking out when you visit.
“If you're looking for dementia care that goes beyond just managing symptoms, Treelands might surprise you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Treelands Home received a Good rating across all five inspection domains in March 2023, which is a positive baseline. However, the published inspection text provides limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives develop real connections with particular staff members — the kind where they actually look forward to seeing them each day. People who were reluctant to engage start joining in more, building confidence they'd lost.
What inspectors have recorded
What stands out is how staff work with advanced dementia. Families describe them managing complex symptoms with genuine patience and skill. They make visiting easy too — you can bring pets, and the atmosphere feels relaxed rather than institutional.
How it sits against good practice
If you're looking for dementia care that goes beyond just managing symptoms, Treelands might surprise you.
Worth a visit
Treelands Home in Exeter, which sits on Five Mile Hill and is run by Treelands Home Limited, received a Good rating across all five inspection domains at its inspection on 1 March 2023. With 42 beds and a registration covering older adults, people with dementia, and people with physical disabilities, it offers a broad range of care. A consistent Good across every domain is a reassuring starting point and means the home was meeting the regulator's standards at the time of inspection. The main limitation here is that the published inspection text contains very little specific detail: no direct quotes from your parent's potential future neighbours or their families, no inspector observations of staff in action, and no specifics about staffing ratios, food, activities, or dementia-specific practice. That means a Good rating tells you the home passed, but not how warmly or with what depth. Before making a decision, visit in person, ask to see the staffing rota for a typical week, ask how many permanent staff work the night shift, and ask what dementia training staff have completed in the past 12 months.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Treelands Home Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Treelands Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia symptoms ease and confidence returns to daily life
Residential home in Exeter: True Peace of Mind
Some families describe watching their relatives with dementia actually improve after moving to Treelands in Exeter. That's not something you hear often. This care home seems to have found a way to help people with advanced dementia feel calmer and more willing to connect with the world around them.
Who they care for
Treelands cares for people over 65 with dementia and physical disabilities.
The team here seems particularly skilled with advanced dementia cases. Families report seeing symptoms that had been getting worse actually stabilise or even improve — though that's definitely something worth checking out when you visit.
Management & ethos
What stands out is how staff work with advanced dementia. Families describe them managing complex symptoms with genuine patience and skill. They make visiting easy too — you can bring pets, and the atmosphere feels relaxed rather than institutional.
The home & environment
The grounds give residents proper outdoor space to enjoy, which families say makes a real difference to wellbeing. People mention their relatives eating better here too — appetites returning and mealtimes becoming something to enjoy rather than struggle through.
“If you're looking for dementia care that goes beyond just managing symptoms, Treelands might surprise you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
