Dementia Care Home

Tremethick House Care Home

Meadowside, Redruth, Cornwall, TR15 3AL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2018-12-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness55
  • Activities & engagement35
  • Food quality50
  • Healthcare58
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-12-21

  • Is this home safe?

    Good
    Safe was rated Good at the November 2020 inspection. This typically means inspectors were satisfied that risks to residents were identified and managed, that medicines were administered safely, and that staffing numbers were broadly adequate. No specific observations, incident data, or staffing ratios are recorded in the published summary. The home cares for people with dementia, physical disabilities, and sensory impairments, all of which require careful risk management.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the November 2020 inspection. This domain covers training, care planning, healthcare access, and nutrition. No specific examples of care plan quality, dementia training content, GP access arrangements, or food quality are recorded in the published summary. Dementia is a declared specialism, which means inspectors would have been expected to check whether staff had relevant training, but no detail about what that training covered is available.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the November 2020 inspection. This domain covers staff warmth, dignity, privacy, and whether residents' independence is supported. No specific inspector observations, resident quotes, or relative testimony are recorded in the available published text. Staff warmth and compassion are the highest-weighted themes in our family review data, so the absence of specific examples here is a gap worth addressing on a visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Requires improvement
    Responsive was rated Requires Improvement at the November 2020 inspection. This is the one domain where inspectors found the home was not meeting the required standard. The published summary does not describe what specific failures were found. The Responsive domain covers whether activities are varied and meaningful, whether individuals' preferences are met, whether complaints are handled well, and whether end-of-life care is planned. A monitoring review in July 2023 did not trigger a re-inspection, which suggests no urgent concerns were raised, but the original rating has not been formally upgraded.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the November 2020 inspection. The home is run by Anson Care Services Limited, with Miss Samantha Hutchens as registered manager and Mrs Mary Allison Anson as nominated individual. A named, registered manager is in post, which is a basic but important governance requirement. No specific detail about the manager's visibility, staff culture, complaints handling, or governance systems is recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports people with various needs including dementia, physical disabilities and sensory impairments. They also care for younger adults under 65 who need residential support. While dementia care is offered at Tremethick House, families considering this support might want to visit and discuss the specific approaches used with residents living with memory loss. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Tremethick House scored 62 out of 100. Four domains were rated Good at the last inspection, but Responsive was rated Requires Improvement, which pulls down the activities and engagement score significantly. Across all themes, the inspection text provides very little specific detail, so scores reflect the absence of evidence rather than confirmed poor practice.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Tremethick House in Redruth was rated Good overall at its last full inspection, carried out in November 2020 and published the same month. Four of the five domains, Safe, Effective, Caring, and Well-led, were rated Good. A monitoring review in July 2023 found no evidence requiring a reassessment of those ratings. The home is registered to care for up to 42 people, including those living with dementia, physical disabilities, and sensory impairments. The main concern is that Responsive was rated Requires Improvement at the 2020 inspection, meaning inspectors found the home was not reliably meeting people's individual needs around activities, engagement, or personalisation. The published inspection summary contains very little specific detail in any domain, so it is difficult to know exactly what was found. The inspection is also now over four years old, which means conditions may have changed considerably. Before making a decision, ask the manager what specific improvements were made to address the Responsive rating, ask to see the current activity programme, and observe how staff interact with residents on the dementia unit during your visit.

The three questions to ask when you visit

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In Their Own Words

How Tremethick House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Tremethick House Care Home says about itself

Flexible Cornwall care with round-the-clock family access

Compassionate Care in Redruth at Tremethick House

When families need urgent care support, having somewhere that can respond quickly makes all the difference. Tremethick House in Redruth provides residential care for older adults and those with physical disabilities or sensory impairments. The home welcomes visitors at any time, helping families stay closely connected during difficult transitions.

Care & specialisms

Who they care for

    The team here supports people with various needs including dementia, physical disabilities and sensory impairments. They also care for younger adults under 65 who need residential support.

    How they describe their dementia care

    While dementia care is offered at Tremethick House, families considering this support might want to visit and discuss the specific approaches used with residents living with memory loss.

    “Getting a real feel for any care home means seeing it for yourself — especially when you're looking for specialist support.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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