Dementia Care Home

Westholme Care Home

24-28 Victoria Road, Lytham St. Annes, Lancashire, FY8 1LE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-06-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-06-16

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the January 2026 inspection. This follows a previous period when the home held an Inadequate rating, meaning that safety concerns have since been addressed to the inspector's satisfaction. The home is registered for 26 beds and provides care across a wide range of needs, including dementia and mental health conditions. No specific detail about staffing ratios, falls management, medicines handling, or infection control is recorded in the available published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the January 2026 inspection. This domain covers training, care planning, healthcare access, and food quality. The home lists dementia as a specialism, which implies some level of specific training, but the published findings do not describe the content or frequency of dementia training, how care plans are structured, or how the home works with GPs and other health professionals. Food quality and dietary understanding are also not described in the available summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the January 2026 inspection. This domain covers warmth, dignity, respect, and how staff treat the people in their care. No inspector observations, resident quotes, or relative comments are recorded in the available published summary. The rating itself indicates that inspectors were satisfied with what they observed, but the specific detail that would allow a family to picture daily life is not available from the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the January 2026 inspection. This domain covers activities, individual engagement, how complaints are handled, and end-of-life planning. The home covers a wide range of specialisms, which means it needs to be responsive to very different individual needs across its 26 beds. No specific activities, engagement approaches, or complaint-handling examples are described in the available published findings.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the January 2026 inspection. The home is led by two named registered managers, Cheryl Holden and Kyle Holden, with Cheryl Holden also listed as Nominated Individual. The improvement from Inadequate to Good across all domains indicates that leadership has driven a meaningful recovery. No specific detail about management visibility, staff culture, governance systems, or how the home handles complaints and feedback is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports residents with learning disabilities, eating disorders, and physical disabilities. They also provide specialist care for those with sensory impairments and mental health conditions. Dementia care forms part of their specialist provision, with support available for residents at different stages of their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Westholme Care Home Limited has made a significant turnaround from a previous Inadequate rating to a Good rating across all five inspection domains. The score reflects that the published findings confirm a positive direction but contain limited specific detail to score with high confidence in any individual area.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Westholme Care Home Limited, on Victoria Road in Lytham St. Annes, was assessed in January 2026 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous Inadequate rating and indicates the home has addressed the concerns that prompted that earlier judgement. The home is registered for 26 beds and covers a wide range of specialisms, including dementia, mental health conditions, learning disabilities, and physical disabilities. It is run by two named registered managers, Cheryl Holden and Kyle Holden. The main uncertainty here is the level of published detail. The available inspection summary confirms the Good rating but does not include specific inspector observations, resident or relative quotes, or concrete examples of practice across any domain. That means the rating is encouraging but cannot be fully translated into specific reassurances about what daily life looks like for your parent. Before visiting, prepare a list of direct questions. On the visit itself, watch how staff interact with residents in the corridors and communal spaces, whether anyone is left waiting or unattended, and whether the atmosphere feels calm and unhurried. Ask the manager directly about night staffing numbers, agency staff usage, dementia training content, and how often care plans are reviewed with families.

The three questions to ask when you visit

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In Their Own Words

How Westholme Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westholme Care Home says about itself

Specialist support for complex needs in Lytham St. Annes

Westholme Care Home Limited – Expert Care in Lytham St. Annes

Westholme Care Home in Lytham St. Annes provides residential care for adults with a wide range of support needs. The home welcomes residents both under and over 65, with expertise spanning physical disabilities, mental health conditions, and sensory impairments. Located in this pleasant seaside town, the home offers specialist care pathways.

Care & specialisms

Who they care for

    The team supports residents with learning disabilities, eating disorders, and physical disabilities. They also provide specialist care for those with sensory impairments and mental health conditions.

    How they describe their dementia care

    Dementia care forms part of their specialist provision, with support available for residents at different stages of their journey.

    “To learn more about their specialist services, arranging a visit would give you the clearest picture of what they offer.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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