Willow Rose Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds73
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2021-11-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding their loved ones looking happy and well cared for during visits. The warmth extends from reception through to the care teams, with staff taking time to really know each resident. There's a sense that people here are valued as individuals, with genuine interactions that go beyond basic care tasks.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2021-11-17
Is this home safe?
Is the care effective?
The effective domain was rated Good at the January 2022 inspection. The published text does not include detail about training content, care plan quality, GP access arrangements, or how the home supports people living with dementia specifically. The home lists dementia as a specialism, which implies a level of specific provision, but no evidence about what that means in practice is available in the summary. Food quality and dietary support are not addressed in the published findings.Is this home caring?
The caring domain was rated Good at the January 2022 inspection. No direct inspector observations about staff interactions, use of preferred names, response to distress, or the pace of care are included in the published summary. No resident or relative quotes are available in the published text. The rating indicates inspectors were satisfied with the standard of warmth and dignity observed, but the specific evidence behind that judgement is not publicly available.Is the home responsive?
The responsive domain was rated Good at the January 2022 inspection. No detail about the activity programme, individual engagement, end-of-life care planning, or how the home tailors support to individual preferences is available in the published summary. The home's specialism list includes dementia, which suggests some tailored provision, but what that looks like in practice is not described. One-to-one engagement for people unable to join group activities is not mentioned.Is the home well-led?
The well-led domain was rated Good at the January 2022 inspection. A named registered manager, Mrs Cristina Daniela Buie, and a nominated individual, Mrs Linda Colleen Simpson, are both recorded as being in post. A July 2023 monitoring review found no evidence of concerns sufficient to trigger a reassessment. No detail about management visibility, staff culture, governance systems, or how the home responds to feedback is available in the published summary.
Source: CQC inspection report →
What the evidence base says
Willow Rose provides residential care for adults both under and over 65, including those with physical disabilities. The home lists dementia care among its specialisms. While the home offers dementia care, it's worth discussing specific needs during your visit. Some families have found the general care excellent, while at least one felt their relative with dementia needed more specialist support elsewhere. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Willow Rose Care Home was rated Good across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect a Good rating without the direct observations, quotes, or testimony that would push them higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe finding their loved ones looking happy and well cared for during visits. The warmth extends from reception through to the care teams, with staff taking time to really know each resident. There's a sense that people here are valued as individuals, with genuine interactions that go beyond basic care tasks.
What inspectors have recorded
The staff team receives particular praise for their compassionate approach, especially during difficult times. Families who've experienced end-of-life care here speak of dignity, comfort and emotional support that made an unbearable situation more bearable. The responsiveness and genuine care from staff across all levels stands out in family feedback.
How it sits against good practice
Every family's needs are unique, and what matters most is finding the right fit for your loved one's specific situation.
Worth a visit
Willow Rose Care Home, at 10 Stroud Avenue, Willenhall, was rated Good across all five inspection domains at its last inspection in January 2022. A monitoring review in July 2023 found no evidence requiring that rating to change. The home cares for up to 73 people, including those living with dementia and physical disabilities, and has a named registered manager in post. The main limitation of this report is that the published inspection text is a brief summary rather than a detailed narrative. This means the Good ratings are confirmed but almost no specific evidence is available about what daily life actually looks like for your parent. Before visiting, prepare targeted questions using the checklist above, and pay close attention to what you observe directly, particularly staff interactions, the pace of care, cleanliness, and how people living with dementia are engaged during quieter periods of the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Willow Rose Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Willow Rose Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern, purpose-built care where families find comfort and reassurance
Willow Rose Care Home – Your Trusted nursing home
When you walk into Willow Rose Care Home in Willenhall, you'll notice something different. This modern, purpose-built home has created an environment where residents seem genuinely content and families feel welcomed. The bright, spacious surroundings and attentive staff team have earned consistent praise from those who've experienced the care firsthand.
Who they care for
Willow Rose provides residential care for adults both under and over 65, including those with physical disabilities. The home lists dementia care among its specialisms.
While the home offers dementia care, it's worth discussing specific needs during your visit. Some families have found the general care excellent, while at least one felt their relative with dementia needed more specialist support elsewhere.
“Every family's needs are unique, and what matters most is finding the right fit for your loved one's specific situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Willow Rose Care Home was rated Good across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect a Good rating without the direct observations, quotes, or testimony that would push them higher.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe finding their loved ones looking happy and well cared for during visits. The warmth extends from reception through to the care teams, with staff taking time to really know each resident. There's a sense that people here are valued as individuals, with genuine interactions that go beyond basic care tasks.
What inspectors have recorded
The staff team receives particular praise for their compassionate approach, especially during difficult times. Families who've experienced end-of-life care here speak of dignity, comfort and emotional support that made an unbearable situation more bearable. The responsiveness and genuine care from staff across all levels stands out in family feedback.
How it sits against good practice
Every family's needs are unique, and what matters most is finding the right fit for your loved one's specific situation.
Worth a visit
Willow Rose Care Home, at 10 Stroud Avenue, Willenhall, was rated Good across all five inspection domains at its last inspection in January 2022. A monitoring review in July 2023 found no evidence requiring that rating to change. The home cares for up to 73 people, including those living with dementia and physical disabilities, and has a named registered manager in post. The main limitation of this report is that the published inspection text is a brief summary rather than a detailed narrative. This means the Good ratings are confirmed but almost no specific evidence is available about what daily life actually looks like for your parent. Before visiting, prepare targeted questions using the checklist above, and pay close attention to what you observe directly, particularly staff interactions, the pace of care, cleanliness, and how people living with dementia are engaged during quieter periods of the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Willow Rose Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Willow Rose Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern, purpose-built care where families find comfort and reassurance
Willow Rose Care Home – Your Trusted nursing home
When you walk into Willow Rose Care Home in Willenhall, you'll notice something different. This modern, purpose-built home has created an environment where residents seem genuinely content and families feel welcomed. The bright, spacious surroundings and attentive staff team have earned consistent praise from those who've experienced the care firsthand.
Who they care for
Willow Rose provides residential care for adults both under and over 65, including those with physical disabilities. The home lists dementia care among its specialisms.
While the home offers dementia care, it's worth discussing specific needs during your visit. Some families have found the general care excellent, while at least one felt their relative with dementia needed more specialist support elsewhere.
Management & ethos
The staff team receives particular praise for their compassionate approach, especially during difficult times. Families who've experienced end-of-life care here speak of dignity, comfort and emotional support that made an unbearable situation more bearable. The responsiveness and genuine care from staff across all levels stands out in family feedback.
The home & environment
The home itself draws regular compliments for its cleanliness and modern design. Bright, well-maintained spaces create an uplifting atmosphere that families often compare to hotel standards. The attention to keeping everything fresh and spotless shows in every area of the building.
“Every family's needs are unique, and what matters most is finding the right fit for your loved one's specific situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
