Woodleigh House

What families say

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness55
• Activities & engagement50
• Food quality50
• Healthcare50
• Management & leadership55
• Resident happiness55

What inspectors found

Inspected 2018-11-02

• Is this home safe?

  Good
  The home received a Good rating for safety at its November 2018 inspection. For a 12-bed home supporting people with dementia, learning disabilities, physical disabilities, and sensory impairment, a Good Safe rating indicates inspectors were broadly satisfied with risk management, medicines handling, and staffing at that point. The specific staffing ratios, falls data, incident logging processes, and infection control practices observed are not available in the inspection text. It is not known whether the home uses agency or bank staff, or what overnight staffing levels look like.
  Verified by inspector

• Is the care effective?

  Good
  Effectiveness was rated Good at the November 2018 inspection. This domain covers training, care planning, GP and health service access, and how well the home meets the specific needs of its residents. The home lists dementia as a specialism alongside learning disabilities, physical disabilities, and sensory impairment — a complex combination that requires tailored, knowledgeable care. No specific detail is available about the content of staff training, the frequency of care plan reviews, or the arrangements for GP access. Whether families are involved in care planning is also unknown from the available information.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good at the November 2018 inspection. This domain is where inspectors assess whether staff treat people with kindness, dignity, and genuine respect — including how they respond to distress, whether they rush people, and whether residents' preferred names and personal histories are known and used. No specific inspector observations, resident quotes, or family testimony are available from this inspection to illustrate what Good looks like in practice at this home. The absence of that detail does not mean caring was inadequate — it means the evidence cannot be independently verified here.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  Responsiveness was rated Good at the November 2018 inspection. This domain covers whether the home tailors its offer to each individual — including activities, personal preferences, end-of-life planning, and complaints handling. The home lists four distinct specialisms, which suggests a resident group with varied and complex needs. No detail is available about the range of activities offered, whether one-to-one engagement is provided for residents who cannot join group activities, or how end-of-life wishes are documented and respected. Outdoor access and sensory engagement — particularly important for people with dementia — are also unconfirmed.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good at the November 2018 inspection. This domain assesses whether the manager is visible and effective, whether staff feel supported and able to raise concerns, and whether there are robust systems for monitoring quality and learning from things that go wrong. This is the only recorded inspection for this home, so there is no trend data to assess whether leadership quality has improved or declined over time. The current manager, their length of tenure, and the stability of the staff team are all unknown from the available data. Six years is a long time in care home leadership.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The team at Woodleigh House supports residents with sensory impairments, learning disabilities and physical disabilities. They also provide specialist dementia care, adapting their approach to meet each person's individual needs. For residents living with dementia, the home offers specialised support in a smaller residential setting. The team works to create routines and environments that help residents feel secure and understood. All areas worth probing directly during a visit.