Dementia Care Home

Woodley Grange Care Home – Romsey

Winchester Hill, Romsey, Hampshire, SO51 7NU

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”72%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2019-06-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about finding their relatives settled and content here, often mentioning how staff build real relationships that last. Families describe walking in to find residents engaged in craft sessions or listening to visiting entertainers, with staff who know exactly how each person likes to spend their day.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness65
  • Activities & engagement85
  • Food quality55
  • Healthcare65
  • Management & leadership70
  • Resident happiness72
Section 02

What inspectors found

Inspected 2019-06-11

  • Is this home safe?

    Good
    Safe was rated Good at the May 2019 inspection. This rating covers staffing levels, medicines management, safeguarding, and infection control. The published summary does not provide specific staffing ratios, agency use figures, or detail on how medicines are handled. No concerns were flagged in this domain. The home accommodates 45 residents across a mix of needs including dementia and physical disabilities.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the May 2019 inspection. This domain covers staff training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which implies training was found to be in place, but the published text does not describe the content or frequency of dementia training. No specific observations about food quality, GP access, or care plan content are recorded in the summary.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the May 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. The published summary does not include specific inspector observations of staff interactions, direct quotes from residents or relatives, or examples of how dignity was maintained in practice. The Good rating indicates inspectors found the standard was met, but the evidence behind it is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Responsive was rated Outstanding at the May 2019 inspection. This is the highest possible rating and indicates inspectors found strong, specific evidence that the home goes beyond minimum expectations in tailoring care and activities to individual needs. The home lists dementia, physical disabilities, and sensory impairment as specialisms, suggesting the Outstanding finding applies across a complex mix of needs. The published summary does not describe specific activities, engagement examples, or individual care approaches in detail.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the May 2019 inspection. A named Registered Manager (Mrs Loraine Margaret Tabbner) and Nominated Individual (Mr Rizwan Walji) were recorded at the time of the inspection. The published summary does not describe the manager's visibility, staff culture, governance processes, or how the home learns from incidents. The July 2023 monitoring review found no evidence requiring a formal reassessment of the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65 with various needs including physical disabilities and sensory impairments. They also support residents living with dementia. For those with dementia, the home provides structured daily activities and consistent staff relationships that families say help their loved ones feel secure and engaged. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Woodley Grange scores well overall, lifted by an Outstanding rating for Responsive care, which reflects strong individuality and engagement. Most other areas are rated Good but the published inspection text provides limited specific detail, so several scores reflect general positive findings rather than rich, observed evidence.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about finding their relatives settled and content here, often mentioning how staff build real relationships that last. Families describe walking in to find residents engaged in craft sessions or listening to visiting entertainers, with staff who know exactly how each person likes to spend their day.

Lens 02

What inspectors have recorded

Staff here seem to handle the medical side thoughtfully — coordinating physio appointments, managing medications carefully, and adapting when residents' needs change. Families say they're kept in the loop and feel welcomed whenever they visit.

Lens 03

How it sits against good practice

With trips out, regular entertainment, and family events woven into daily life, it's worth seeing how they bring it all together.

DCC Recommendation

Worth a visit

Woodley Grange on Winchester Hill in Romsey was rated Good overall at its last inspection in May 2019, with an Outstanding rating in Responsive care. That Outstanding finding is significant: it indicates inspectors found strong evidence that the people who live here are treated as individuals, with activities and engagement tailored to their preferences rather than a one-size-fits-all programme. The remaining four domains, Safe, Effective, Caring, and Well-led, were each rated Good, pointing to a home that was meeting standards across the board at the time of inspection. The important caveat is that this inspection took place in May 2019, which means the findings are now over five years old. A monitoring review in July 2023 found no evidence requiring a reassessment, but that is not the same as a fresh, detailed inspection. A great deal can change in five years, including staffing, management, and culture. When you visit, ask to see the current staffing rota, ask who the manager is today and how long they have been in post, and spend time walking the building to judge for yourself whether it feels like a calm, welcoming place for your parent.

The three questions to ask when you visit

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In Their Own Words

How Woodley Grange Care Home – Romsey describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Woodley Grange Care Home – Romsey says about itself

Where morning craft meets afternoon music in Romsey's caring community

Dedicated residential home Support in Romsey

Families searching for care in Romsey often discover something reassuring at Woodley Grange — a place where residents join in with theatre groups one day and garden activities the next. The home sits in well-kept grounds with outdoor spaces that families say their loved ones genuinely use and enjoy.

Care & specialisms

Who they care for

    The home cares for people over 65 with various needs including physical disabilities and sensory impairments. They also support residents living with dementia.

    How they describe their dementia care

    For those with dementia, the home provides structured daily activities and consistent staff relationships that families say help their loved ones feel secure and engaged.

    “With trips out, regular entertainment, and family events woven into daily life, it's worth seeing how they bring it all together.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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