Dementia Care Home

Ashfield House – Shaw healthcare

Ashfield Avenue, Wellingborough, Northamptonshire, NN9 6DX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
  • Last inspected2019-10-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe finding a genuinely welcoming atmosphere when they visit. The transition period — often the hardest time for everyone — appears to be handled with particular care, with dedicated staff staying close to new residents until they feel properly settled.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-10-12

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2022 inspection. This covers staffing levels, medicines management, infection control, and risk assessment. The rating was reviewed in July 2023 and confirmed as unchanged. No specific observations, incidents, or concerns are described in the published text. The published report does not include detail on night staffing ratios, agency staff use, or falls management.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good in January 2022 and confirmed unchanged in July 2023. This domain covers care planning, staff training, healthcare access, nutrition, and how well care reflects individual needs. No specific examples of care plan content, training records, GP access arrangements, or mealtime observations are included in the published findings. The home lists dementia as a specialism, which implies some structured approach to dementia-specific training, but this is not described.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2022 inspection and confirmed unchanged in July 2023. This domain covers staff warmth, dignity, respect, privacy, and independence. No direct inspector observations, resident quotes, or relative feedback are included in the published text. The rating indicates inspectors were satisfied with how staff treat the people who live here, but the report does not describe specific interactions or practices observed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good in January 2022 and confirmed in July 2023. This domain covers activities, engagement, individualised care, and end-of-life planning. No specific activity programmes, individual engagement examples, or end-of-life planning details are published. The home supports people with dementia, mental health conditions, and general older adult needs, which implies a need for varied and individually tailored activity provision, but how this is delivered in practice is not described.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good in January 2022 and confirmed unchanged in July 2023. A registered manager, Ms Gina Fearn, is named, along with a nominated individual, Mr Liam Francis Scanlon. The home is operated by Shaw Healthcare (de Montfort) Limited. No specific information about management visibility, staff culture, governance processes, or how the home responds to complaints or incidents is included in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for dementia and mental health conditions, alongside general care for over-65s. While the home offers dementia care as one of its specialisms, families particularly value how staff help residents with memory challenges maintain their sense of self during the adjustment period. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Ashfield House Raunds holds a Good rating across all five inspection domains, which is a positive baseline, but the published inspection report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich, observed evidence.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe finding a genuinely welcoming atmosphere when they visit. The transition period — often the hardest time for everyone — appears to be handled with particular care, with dedicated staff staying close to new residents until they feel properly settled.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

For families worried about how an elderly relative will cope with such a big change, the track record here suggests real understanding of what that journey involves.

DCC Recommendation

Worth a visit

Ashfield House Raunds, on Ashfield Avenue in Wellingborough, was rated Good across all five inspection domains at its last full inspection, with a report published in January 2022. The rating was reviewed again in July 2023, and inspectors found no reason to change it. The home supports up to 40 people and specialises in dementia, mental health conditions, and care for older adults. A named registered manager is in post, and the home is run by Shaw Healthcare (de Montfort) Limited. The main limitation of this report is that very little specific detail was published: no direct observations, no quotes from residents or relatives, and no examples of what Good care looks like in practice at this home. A Good rating is a meaningful baseline, but it tells you what inspectors concluded, not what a Tuesday afternoon actually feels like for your mum or dad. Visit on an unannounced or low-key basis if possible, note whether staff use your parent's preferred name, observe the pace of interactions in a corridor or communal space, and ask the manager directly about night staffing levels, how often agency staff are used, and how the home keeps families informed when something changes.

The three questions to ask when you visit

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In Their Own Words

How Ashfield House – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashfield House – Shaw healthcare says about itself

Where century-old residents find their feet again

Ashfield House – Raunds – Your Trusted residential home

Moving into residential care at any age brings challenges, but Ashfield House in Raunds seems to understand what it takes to help even the most elderly residents settle in. This Wellingborough care home has built its reputation on patient, consistent support through those crucial early weeks.

Care & specialisms

Who they care for

    The home provides specialist support for dementia and mental health conditions, alongside general care for over-65s.

    How they describe their dementia care

    While the home offers dementia care as one of its specialisms, families particularly value how staff help residents with memory challenges maintain their sense of self during the adjustment period.

    “For families worried about how an elderly relative will cope with such a big change, the track record here suggests real understanding of what that journey involves.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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