Dementia Care Home

Avonmere Care Home

339 Badminton Road, Bristol, Avon, BS36 1AJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds76
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-09-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe seeing their loved ones become more engaged and content after moving in, with some residents who'd been withdrawn starting to reconnect with life around them. The atmosphere during visits feels relaxed, and many visitors comment on how staff make them feel genuinely welcome when they come to spend time with residents.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality62
  • Healthcare68
  • Management & leadership45
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-09-14

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the June 2025 inspection. This rating indicates that inspectors did not identify significant concerns about risk management, medicines handling, or the physical safety of the people who live here. However, the published summary does not include specific detail about staffing ratios, night cover, falls management, or how the home handles infection control. The home is registered for 76 residents across a range of complex needs, which makes staffing adequacy a particularly important question.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the June 2025 inspection. This indicates that inspectors were broadly satisfied with how the home assesses needs, plans care, and supports health outcomes. The home is registered to care for people with dementia, mental health conditions, physical disabilities, and sensory impairments, all of which require specific knowledge and training. The published summary does not include detail about care plan quality, GP access, medication management, or dementia-specific training.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the June 2025 inspection. This rating reflects inspectors' assessment of how staff treat the people who live here, including whether they are treated with dignity, respect, and warmth. The published summary does not include specific observations of staff interactions, quotes from residents or relatives, or examples of how the home supports independence. A Good rating here is positive, but the absence of detail means it is difficult to assess how consistently caring practice is embedded.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the June 2025 inspection. This indicates that inspectors were broadly satisfied with how the home responds to individual needs, including activities, complaint handling, and end-of-life care. The home supports a wide range of needs across 76 beds. The published summary does not include detail about the activity programme, how the home supports residents who cannot join group activities, or how complaints are handled and resolved.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the June 2025 inspection, and the home's overall rating has declined from its previous Good. This is the most significant finding in this inspection. The registered manager is Mrs Samantha Jayne Baronian, and the nominated individual is Mrs Natasha Southall. The published summary does not explain what specific failures or weaknesses led to the Requires Improvement rating, which makes it difficult to assess the seriousness or progress of the issues identified.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Avonmere supports people with various needs including dementia, mental health conditions, sensory impairments and physical disabilities. They care for both younger adults under 65 and older residents. The home has experience supporting people living with dementia. Families considering Avonmere for someone with dementia should ask detailed questions about care planning and daily activities during their visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Avonmere Care Home scores 68 out of 100. Four of the five inspection domains were rated Good, which is encouraging, but the Well-led domain was rated Requires Improvement, and that matters because leadership quality shapes everything else your parent will experience day to day.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe seeing their loved ones become more engaged and content after moving in, with some residents who'd been withdrawn starting to reconnect with life around them. The atmosphere during visits feels relaxed, and many visitors comment on how staff make them feel genuinely welcome when they come to spend time with residents.

Lens 02

What inspectors have recorded

Staff build real connections with residents, particularly during activities and social times. While some families praise the dedication of individual carers, others have raised concerns about care planning and communication, especially for residents with complex needs.

Lens 03

How it sits against good practice

Every family's experience shapes their view of care, and visiting Avonmere will help you understand if it feels right for your situation.

DCC Recommendation

Worth a visit

Avonmere Care Home, at 339 Badminton Road, Bristol, was assessed in June 2025 and rated Requires Improvement overall. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were each rated Good, which suggests that the day-to-day experience of living in the home may be broadly positive. The home supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments, and has a named registered manager in post. The main concern is the Well-led domain, which was rated Requires Improvement. Leadership quality is one of the strongest predictors of how a home performs over time, and a decline from a previous Good overall rating is a significant signal worth exploring. The published inspection summary is brief and does not include specific detail about staffing, activities, food, dementia care practice, or how the home involves families. On a visit, ask to speak with the registered manager directly, ask what specifically led to the Requires Improvement rating in Well-led, and ask what changes have been made since the inspection. Observe how staff interact with residents in corridors and communal spaces, and ask to see the actual staffing rota for last week rather than a template.

The three questions to ask when you visit

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In Their Own Words

How Avonmere Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Avonmere Care Home says about itself

Finding comfort and connection in Bristol's caring community

Dedicated residential home Support in Bristol

When someone you love needs more support than you can give at home, the search for the right place feels overwhelming. Avonmere Care Home in Bristol offers specialist care for people with dementia, mental health conditions, and physical disabilities. The home provides both permanent and respite care, with facilities designed to help residents feel settled and engaged.

Care & specialisms

Who they care for

    Avonmere supports people with various needs including dementia, mental health conditions, sensory impairments and physical disabilities. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    The home has experience supporting people living with dementia. Families considering Avonmere for someone with dementia should ask detailed questions about care planning and daily activities during their visit.

    “Every family's experience shapes their view of care, and visiting Avonmere will help you understand if it feels right for your situation.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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