Braintree Mews Care Home – Avery Collection
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds75
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2024-07-19
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe feeling welcomed from their very first visit, with reception staff setting a friendly tone that extends throughout the home. The activity programme keeps days varied and interesting — from yoga sessions to dance classes, with a cinema room for film afternoons. Residents are encouraged to bring cherished belongings and make their rooms feel personal.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2024-07-19 Report published 2024-07-19
Is this home safe?
Is the care effective?
The home was rated Good for Effective at its July 2024 inspection. This domain covers training, care planning, healthcare access, and nutrition. Dementia is listed as a specialism, which means inspectors would have considered whether staff have appropriate dementia-specific training. The published summary does not record specific detail on training content, GP access arrangements, how care plans are reviewed, or how food quality and dietary needs are managed.Is this home caring?
Braintree Mews Care Home received a Good rating for Caring at its July 2024 inspection. This domain assesses whether staff treat people with kindness, dignity, and respect, and whether people are supported to maintain independence. The inspection summary does not include specific examples of staff interactions, direct observations of how staff spoke to or supported people living there, or quotes from people or their relatives about their experience of being cared for.Is the home responsive?
The home was rated Good for Responsive at its July 2024 inspection. This domain covers whether the home adapts to individual needs, provides meaningful activities, and plans appropriately for end of life. The home supports people with dementia, physical disabilities, and sensory impairments, which suggests a diverse range of needs is catered for. The published inspection text does not include specific detail on the activity programme, one-to-one engagement, or end-of-life care arrangements.Is the home well-led?
Braintree Mews Care Home was rated Good for Well-led at its July 2024 inspection. A named registered manager, Mrs Hayley Smith, and a named nominated individual, Mrs Natasha Southall, are both recorded. The home is operated by Artisan Ivy Opco Limited. The published inspection text does not include specific detail on how the manager maintains oversight, how staff are supported to raise concerns, or what quality assurance processes are in place.
Source: CQC inspection report →
What the evidence base says
Braintree Mews supports people with dementia, physical disabilities, and sensory impairments. The home welcomes both younger adults under 65 and older people, adapting care to suit different needs. The home's design includes features intended to help people with dementia feel secure and oriented. Staff are trained to support your parent while maintaining their dignity and encouraging participation in daily life where this is possible. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Braintree Mews Care Home received a Good rating across all five inspection domains in July 2024, which places it in solid territory. The score reflects the absence of specific inspector observations, direct quotes, or detailed examples in the published summary, meaning the Good rating is confirmed but the finer detail families need has not been captured in the available text.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe feeling welcomed from their very first visit, with reception staff setting a friendly tone that extends throughout the home. The activity programme keeps days varied and interesting — from yoga sessions to dance classes, with a cinema room for film afternoons. Residents are encouraged to bring cherished belongings and make their rooms feel personal.
What inspectors have recorded
Staff respond quickly when needs arise — some families have arranged respite care within just two hours when emergencies struck. The team shows real flexibility in accommodating different situations, and families appreciate how approachable everyone is, from care assistants right through to management. Communication flows easily here.
How it sits against good practice
Sometimes the right care home is the one that can adapt when life throws you a curveball — and still greet you with a smile.
Worth a visit
Braintree Mews Care Home, on Church Lane in Braintree, was rated Good across all five inspection domains at its most recent assessment in July 2024. The home supports up to 75 people, including adults living with dementia, physical disabilities, and sensory impairments, and caters for both younger adults under 65 and older people. A named registered manager and a nominated individual are both recorded, indicating clear leadership accountability. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, met the standard required for a Good rating. The main limitation for families is that the published inspection summary does not include specific inspector observations, direct quotes from people living at the home or their relatives, or detailed examples of how care is delivered day to day. A Good rating confirms that standards are met, but it does not tell you whether staff know your parent's preferred name, whether activities are genuinely varied, or how night shifts are covered across 75 beds. Before making a decision, visit in person at different times of day, ask the manager to show you last week's actual staffing rota, and request to see the activity records for the past month rather than a planned schedule.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Braintree Mews Care Home – Avery Collection measures up against the other homes you’re considering. Free account.
In Their Own Words
How Braintree Mews Care Home – Avery Collection describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern spaces and warm welcomes make all the difference
Dedicated residential home Support in Braintree
When you step into Braintree Mews Care Home in Braintree, you notice the light first — streaming through the purpose-built spaces designed with older adults in mind. This modern care home combines thoughtful architecture with genuine warmth from staff who understand that small kindnesses matter. The spacious layout gives residents room to live comfortably, while the team's flexible approach means they can respond quickly when families need support.
Who they care for
Braintree Mews supports people with dementia, physical disabilities, and sensory impairments. The home welcomes both younger adults under 65 and older people, adapting care to suit different needs.
The home's design includes features intended to help people with dementia feel secure and oriented. Staff are trained to support your parent while maintaining their dignity and encouraging participation in daily life where this is possible.
“Sometimes the right care home is the one that can adapt when life throws you a curveball — and still greet you with a smile.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Braintree Mews Care Home received a Good rating across all five inspection domains in July 2024, which places it in solid territory. The score reflects the absence of specific inspector observations, direct quotes, or detailed examples in the published summary, meaning the Good rating is confirmed but the finer detail families need has not been captured in the available text.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe feeling welcomed from their very first visit, with reception staff setting a friendly tone that extends throughout the home. The activity programme keeps days varied and interesting — from yoga sessions to dance classes, with a cinema room for film afternoons. Residents are encouraged to bring cherished belongings and make their rooms feel personal.
What inspectors have recorded
Staff respond quickly when needs arise — some families have arranged respite care within just two hours when emergencies struck. The team shows real flexibility in accommodating different situations, and families appreciate how approachable everyone is, from care assistants right through to management. Communication flows easily here.
How it sits against good practice
Sometimes the right care home is the one that can adapt when life throws you a curveball — and still greet you with a smile.
Worth a visit
Braintree Mews Care Home, on Church Lane in Braintree, was rated Good across all five inspection domains at its most recent assessment in July 2024. The home supports up to 75 people, including adults living with dementia, physical disabilities, and sensory impairments, and caters for both younger adults under 65 and older people. A named registered manager and a nominated individual are both recorded, indicating clear leadership accountability. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, met the standard required for a Good rating. The main limitation for families is that the published inspection summary does not include specific inspector observations, direct quotes from people living at the home or their relatives, or detailed examples of how care is delivered day to day. A Good rating confirms that standards are met, but it does not tell you whether staff know your parent's preferred name, whether activities are genuinely varied, or how night shifts are covered across 75 beds. Before making a decision, visit in person at different times of day, ask the manager to show you last week's actual staffing rota, and request to see the activity records for the past month rather than a planned schedule.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Braintree Mews Care Home – Avery Collection measures up against the other homes you’re considering. Free account.
In Their Own Words
How Braintree Mews Care Home – Avery Collection describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern spaces and warm welcomes make all the difference
Dedicated residential home Support in Braintree
When you step into Braintree Mews Care Home in Braintree, you notice the light first — streaming through the purpose-built spaces designed with older adults in mind. This modern care home combines thoughtful architecture with genuine warmth from staff who understand that small kindnesses matter. The spacious layout gives residents room to live comfortably, while the team's flexible approach means they can respond quickly when families need support.
Who they care for
Braintree Mews supports people with dementia, physical disabilities, and sensory impairments. The home welcomes both younger adults under 65 and older people, adapting care to suit different needs.
The home's design includes features intended to help people with dementia feel secure and oriented. Staff are trained to support your parent while maintaining their dignity and encouraging participation in daily life where this is possible.
Management & ethos
Staff respond quickly when needs arise — some families have arranged respite care within just two hours when emergencies struck. The team shows real flexibility in accommodating different situations, and families appreciate how approachable everyone is, from care assistants right through to management. Communication flows easily here.
The home & environment
The dining experience stands out here, with fresh, quality meals served in elegant surroundings that make mealtimes feel special. The modern building includes a salon and therapy room alongside those bright communal spaces. Everything feels clean and well-maintained, designed to be accessible while still feeling like a proper home.
“Sometimes the right care home is the one that can adapt when life throws you a curveball — and still greet you with a smile.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
