Brentwood Arches Care Home – Avery Collection
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds110
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2022-05-28
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff as warm and approachable, creating a friendly environment throughout the home. The spacious, well-maintained surroundings help residents feel comfortable, and many appreciate being able to bring personal belongings to make their rooms feel more familiar. The activities programme includes regular entertainers and organised events that help keep residents engaged.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2022-05-28
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2022 inspection. This domain covers whether staff have the right training and skills, whether care plans reflect individual needs, whether residents have timely access to healthcare professionals including GPs and specialist nurses, and whether food and hydration needs are met. The published summary does not provide specific detail on any of these areas. No training completion rates, care plan examples, GP access data, or food quality observations are included in the published text.Is this home caring?
The Caring domain was rated Good at the March 2022 inspection. This domain is where inspectors look at whether staff are kind, whether residents are treated with dignity and respect, whether people are addressed by their preferred names, and whether care is delivered at a pace that suits the individual rather than the rota. The published summary does not include direct observations of staff interactions, resident testimony, or specific examples of how dignity is maintained. No quotes from residents or relatives are recorded in the published text.Is the home responsive?
The Responsive domain was rated Good at the March 2022 inspection. This domain covers whether the home offers meaningful activities, whether care is tailored to individuals rather than delivered as a one-size-fits-all service, and whether people's preferences and independence are respected. It also covers how the home handles complaints and whether end-of-life care is planned in advance. The published summary does not describe specific activity programmes, individual engagement approaches for people with advanced dementia, or end-of-life planning practices.Is the home well-led?
The Well-led domain was rated Good at the March 2022 inspection, the domain that was most likely central to the improvement from the previous Requires Improvement rating. A named registered manager was in post at the time of the inspection. The home is operated by Redwood Tower UK Opco 2 Limited, with a nominated individual also named in the registration. The published summary does not describe management visibility, staff culture, governance systems, or how the home uses feedback from residents and families to improve.
Source: CQC inspection report →
What the evidence base says
The home welcomes both younger adults under 65 and older residents, providing care across different age groups. Their dedicated dementia unit, Woodlands, offers specialised support for those living with dementia. The Woodlands unit provides individualised dementia care, with staff taking particular care to understand each resident's preferences and routines. This attention to personal details helps residents feel more settled and understood. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brentwood Arches Care Home scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a clean sweep of Good across all five inspection domains. The score sits in the positive range but stops short of the highest tier because the published inspection report contains limited specific detail, direct observations, and resident or family testimony to anchor the findings more firmly.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe staff as warm and approachable, creating a friendly environment throughout the home. The spacious, well-maintained surroundings help residents feel comfortable, and many appreciate being able to bring personal belongings to make their rooms feel more familiar. The activities programme includes regular entertainers and organised events that help keep residents engaged.
What inspectors have recorded
Staff take time to learn residents' individual preferences, particularly in the dementia unit where this personalised approach makes a real difference. While the home's size can occasionally mean waiting a bit longer at busy times, most families find the team responsive and friendly in their day-to-day interactions.
How it sits against good practice
While experiences can vary in such a large home, many families appreciate the combination of modern facilities and friendly staff who work to maintain residents' dignity and independence.
Worth a visit
Brentwood Arches Care Home, on Hubert Road in Brentwood, was rated Good across all five inspection domains at its most recent assessment, carried out in March 2022 and published in May 2022. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the management team identified what was not working and addressed it. The home is a 110-bed nursing home with a specialism in dementia care for both older and younger adults, and a named registered manager was in post at the time of the inspection. The main limitation of this report is that the published summary is brief and contains very little specific detail: no direct quotes from residents or relatives, no inspector observations of day-to-day interactions, and no specific data on staffing ratios, activity programmes, food, or the dementia environment. A Good rating is genuinely positive, but you should visit in person and ask specific questions before making a decision. In particular, ask how many permanent staff are on the dementia unit after 8pm, request to see the actual staffing rota for a recent week rather than a template, and ask how the home involves families in care planning and communicates when something goes wrong.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brentwood Arches Care Home – Avery Collection measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brentwood Arches Care Home – Avery Collection describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious modern care home with dedicated dementia unit and varied activities
Brentwood Arches Care Home – Your Trusted nursing home
When families first visit Brentwood Arches Care Home in East Brentwood, they often comment on the welcoming atmosphere and hotel-like surroundings. This sizeable modern facility cares for adults both under and over 65, with a specialist dementia unit that some families have found particularly reassuring. The home emphasises maintaining residents' independence while providing organised activities and entertainment.
Who they care for
The home welcomes both younger adults under 65 and older residents, providing care across different age groups. Their dedicated dementia unit, Woodlands, offers specialised support for those living with dementia.
The Woodlands unit provides individualised dementia care, with staff taking particular care to understand each resident's preferences and routines. This attention to personal details helps residents feel more settled and understood.
“While experiences can vary in such a large home, many families appreciate the combination of modern facilities and friendly staff who work to maintain residents' dignity and independence.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brentwood Arches Care Home scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a clean sweep of Good across all five inspection domains. The score sits in the positive range but stops short of the highest tier because the published inspection report contains limited specific detail, direct observations, and resident or family testimony to anchor the findings more firmly.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe staff as warm and approachable, creating a friendly environment throughout the home. The spacious, well-maintained surroundings help residents feel comfortable, and many appreciate being able to bring personal belongings to make their rooms feel more familiar. The activities programme includes regular entertainers and organised events that help keep residents engaged.
What inspectors have recorded
Staff take time to learn residents' individual preferences, particularly in the dementia unit where this personalised approach makes a real difference. While the home's size can occasionally mean waiting a bit longer at busy times, most families find the team responsive and friendly in their day-to-day interactions.
How it sits against good practice
While experiences can vary in such a large home, many families appreciate the combination of modern facilities and friendly staff who work to maintain residents' dignity and independence.
Worth a visit
Brentwood Arches Care Home, on Hubert Road in Brentwood, was rated Good across all five inspection domains at its most recent assessment, carried out in March 2022 and published in May 2022. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the management team identified what was not working and addressed it. The home is a 110-bed nursing home with a specialism in dementia care for both older and younger adults, and a named registered manager was in post at the time of the inspection. The main limitation of this report is that the published summary is brief and contains very little specific detail: no direct quotes from residents or relatives, no inspector observations of day-to-day interactions, and no specific data on staffing ratios, activity programmes, food, or the dementia environment. A Good rating is genuinely positive, but you should visit in person and ask specific questions before making a decision. In particular, ask how many permanent staff are on the dementia unit after 8pm, request to see the actual staffing rota for a recent week rather than a template, and ask how the home involves families in care planning and communicates when something goes wrong.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brentwood Arches Care Home – Avery Collection measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brentwood Arches Care Home – Avery Collection describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious modern care home with dedicated dementia unit and varied activities
Brentwood Arches Care Home – Your Trusted nursing home
When families first visit Brentwood Arches Care Home in East Brentwood, they often comment on the welcoming atmosphere and hotel-like surroundings. This sizeable modern facility cares for adults both under and over 65, with a specialist dementia unit that some families have found particularly reassuring. The home emphasises maintaining residents' independence while providing organised activities and entertainment.
Who they care for
The home welcomes both younger adults under 65 and older residents, providing care across different age groups. Their dedicated dementia unit, Woodlands, offers specialised support for those living with dementia.
The Woodlands unit provides individualised dementia care, with staff taking particular care to understand each resident's preferences and routines. This attention to personal details helps residents feel more settled and understood.
Management & ethos
Staff take time to learn residents' individual preferences, particularly in the dementia unit where this personalised approach makes a real difference. While the home's size can occasionally mean waiting a bit longer at busy times, most families find the team responsive and friendly in their day-to-day interactions.
The home & environment
The home maintains high standards of cleanliness across its modern facilities, with families noting the hotel-like quality of the environment. The building offers plenty of space for residents to move around comfortably.
“While experiences can vary in such a large home, many families appreciate the combination of modern facilities and friendly staff who work to maintain residents' dignity and independence.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
