Dementia Care Home

Burgh House

High Road, Great Yarmouth, Norfolk, NR31 9QL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds53
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-08-01

Save Burgh House to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

STAGE 4 — RESEARCHING CARE HOMES

Visit homes. Compare them side by side. Choose with confidence.

Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.

Two people reviewing notes together
STAGE 4 OF 6

The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.

Not a feeling. A verdict.

Start my shortlist →

Free · Independence Gauranteed

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-08-01

  • Is this home safe?

    Good
    The home received a Good rating for safety at its last inspection in August 2018, having previously been rated Requires Improvement. This suggests inspectors found improvements in the areas that had previously fallen short, which may include medicines management, incident reporting, or staffing levels. A 53-bed home with a dementia specialism carries particular safety responsibilities, including safe environments to prevent falls and reduce wandering risk. Without the full inspection text, the specific evidence behind this rating cannot be confirmed. The rating reflects a point-in-time assessment that is now more than six years old.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the August 2018 inspection. For a home specialising in dementia, this domain covers the quality and currency of care plans, access to GPs and specialist services, staff training in dementia care, and how well the home manages nutrition and hydration. A Good rating suggests inspectors were satisfied that staff had the knowledge and systems to deliver effective care. The home's specialism in both over-65 and under-65 dementia care means it should have tailored expertise for different presentations of the condition. Without the full text, whether training was dementia-specific or generic, and how frequently care plans were reviewed, cannot be confirmed.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the August 2018 inspection. This domain is the one most directly tied to the day-to-day experience of living in the home — whether staff are kind, whether your parent is treated with dignity, whether their independence is supported rather than managed away. A Good rating requires inspectors to observe positive interactions and gather testimony from residents and families. Without the full inspection text, the specific quotes or observations that led to this rating are not available. What can be said is that inspectors judged the standard of care to be good, not merely adequate.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the August 2018 inspection. This domain covers whether the home offers a life worth living — meaningful activities, individual engagement, support for independence, and good end-of-life care. For a dementia-specialist home, responsiveness also means adapting when a person's condition changes and ensuring activities are accessible to those who cannot participate in groups. Without the full inspection text, whether activities were individually tailored, whether one-to-one engagement was offered, or what the end-of-life approach looked like cannot be confirmed.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-Led was rated Good at the August 2018 inspection, having previously been rated Requires Improvement alongside the overall rating. This is the most significant finding in the available data: the leadership team identified what was not working, made changes, and sustained those changes long enough to satisfy inspectors at the next visit. A Good Well-Led rating typically requires evidence of a clear management culture, staff who feel supported and able to raise concerns, and governance systems that track quality and act on problems. Without the full inspection text, the specific improvements that drove this turnaround cannot be identified.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here provides residential care for younger adults as well as those over 65, alongside specialist dementia support. This mix of services means they're experienced with different care needs and life stages. For those living with dementia, the home offers specialist care within their residential setting. The team understands the unique challenges and support needed at different stages of the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

This home holds a Good rating across all five inspection domains and has improved from a previous Requires Improvement — a genuinely positive direction of travel — but because the full inspection text is unavailable, no specific observations, quotes, or direct evidence can be verified, which limits how confident we can be in translating those ratings into day-to-day family reassurance.

Homes in East typically score 68–82.
DCC Recommendation

Worth a visit

This home on High Road, Great Yarmouth is rated Good across all five inspection domains — safety, effectiveness, caring, responsiveness, and leadership — and has improved from a previous Requires Improvement rating, which is a meaningful positive sign. The home is registered for 53 beds and specialises in dementia care for adults over and under 65. A Good rating following a previous shortfall tells you that something changed: the leadership identified problems and acted on them, and inspectors were satisfied with the result. That trajectory matters. The important caveat is that this inspection took place in August 2018, which means it is now over six years old. Care homes can change significantly in that time — staffing, management, ownership, and the number of people living there can all shift. The full inspection report text is not available for this analysis, so no specific observations, resident quotes, or direct examples of practice can be verified. Before visiting, call the home and ask: who is the current registered manager and how long have they been in post? How many permanent staff work on the dementia unit, and how many agency staff covered shifts in the last month? Ask to visit at a mealtime or during an activity session so you can see daily life — not just the entrance hall.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Burgh House measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Burgh House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Burgh House says about itself

Where professional care meets genuine warmth and welcome

Burgh House Residential Care Home Limited – Expert Care in Great Yarmouth

Finding the right care home can feel overwhelming, but sometimes a place just stands out. Burgh House Residential Care Home Limited in Great Yarmouth offers residential care with a notably friendly atmosphere. The home provides specialist support for people living with dementia, as well as general care for adults both under and over 65.

Care & specialisms

Who they care for

    The team here provides residential care for younger adults as well as those over 65, alongside specialist dementia support. This mix of services means they're experienced with different care needs and life stages.

    How they describe their dementia care

    For those living with dementia, the home offers specialist care within their residential setting. The team understands the unique challenges and support needed at different stages of the condition.

    “If you're looking for care options in Great Yarmouth, it might be worth arranging a visit to see if Burgh House feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Visiting care homes? Here are the 12 questions the brochure won't answer.

    Staff at night, actual activities logs, real rooms not show rooms, inspection reports, and the full fee breakdown, a printable checklist with a comparison grid. Score each home 1–5. Compare side by side. Take it to every visit.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept