Caldene Rest Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds27
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-07-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff keep their relatives active and involved. There's a programme of entertainment and events throughout the year, with good use made of the garden spaces when weather permits.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-07-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, access to healthcare, and nutrition. The home lists dementia as a specialism, which implies some level of specialist training for staff, but the published report does not detail what that training covers or how recently it was completed. No specific information about GP access, how health needs are monitored, or how food and nutrition are managed is available in the published text. Care planning is part of this domain, and a Good rating suggests inspectors were satisfied, but no detail about personalisation or review frequency is reproduced.Is this home caring?
The Caring domain was rated Good at the June 2019 inspection. This domain covers staff warmth, dignity, respect, and whether your parent's independence is supported. A Good rating in this domain is one of the most meaningful findings for families, as it reflects inspector judgment about the day-to-day culture of the home. However, no specific observations, no quotes from residents or relatives, and no examples of how staff treated people are available in the published text. The home's improvement from Requires Improvement to Good suggests that any previous concerns about care quality were addressed.Is the home responsive?
The Responsive domain was rated Good, covering activities, engagement, individuality, and end-of-life care. For a 27-bed home with a dementia specialism, this domain is particularly important because it addresses whether your parent will have a life here, not just be looked after. No specific detail about what activities are on offer, how they are adapted for people with advanced dementia, or how end-of-life wishes are recorded and respected is available in the published report text. The Good rating indicates inspectors were satisfied, but the evidence base for this judgment is not visible to families.Is the home well-led?
The Well-led domain was rated Good, and both a registered manager (Mrs Sandeep Kaur Dhindsa) and a nominated individual (Ms Amanda Jayne Robinson) are named in the registration record, indicating a clear and stable leadership structure at the time of the 2019 inspection. The improvement from a previous Requires Improvement to a Good across all five domains is a meaningful indicator that leadership took previous concerns seriously and embedded change. No further detail about the management culture, staff support, or governance processes is available in the published text. The July 2023 review found no reason to reassess the rating.
Source: CQC inspection report →
What the evidence base says
Caldene specialises in caring for adults over 65, including those living with dementia, physical disabilities, and sensory impairments. The home provides specialist dementia care as part of its services. Staff work to maintain residents' dignity and autonomy throughout their care journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Caldene Rest Home scores 72 out of 100, reflecting a home that has made genuine progress from a previous Requires Improvement rating to a Good across all five domains. The score is held back by limited specific detail in the published inspection findings, meaning several important areas for families, including food, activities, and night staffing, cannot be independently verified from the report alone.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff keep their relatives active and involved. There's a programme of entertainment and events throughout the year, with good use made of the garden spaces when weather permits.
What inspectors have recorded
The management team gets mentioned for being approachable and helpful when families need guidance. Staff are noted for the respectful way they support residents, especially during end-of-life care.
How it sits against good practice
For families seeking compassionate care that respects their loved one's dignity, Caldene offers a supportive environment in the heart of the West Midlands.
Worth a visit
Caldene Rest Home in West Bromwich was inspected in June 2019 and rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from a previous Requires Improvement rating, and a July 2023 review found no reason to change the Good overall rating. The home is registered to care for 27 adults, with specialisms covering dementia, physical disabilities, and sensory impairment. A named registered manager and nominated individual were both in post at the time of inspection, suggesting a stable leadership structure. The main uncertainty for your family is that the published inspection summary contains very little specific detail. No direct quotes from residents or relatives, no inspector observations of daily life, and no specifics about staffing levels, food, activities, or the physical environment are available in the text provided. A Good rating is genuinely positive, but it was awarded in 2019, which means the most recent on-the-ground assessment is now several years old. Before making a decision, visit in person, ask to stay for a mealtime, and use the checklist questions below to fill the gaps the inspection report leaves open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Caldene Rest Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Caldene Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity guides every single day of care
Caldene Rest Home – Expert Care in West Bromwich
At Caldene Rest Home in West Bromwich, families describe a place where their loved ones' dignity comes first. This West Midlands care home creates an environment where residents stay engaged through regular activities and seasonal celebrations. What stands out particularly is how staff support families through difficult times.
Who they care for
Caldene specialises in caring for adults over 65, including those living with dementia, physical disabilities, and sensory impairments.
The home provides specialist dementia care as part of its services. Staff work to maintain residents' dignity and autonomy throughout their care journey.
“For families seeking compassionate care that respects their loved one's dignity, Caldene offers a supportive environment in the heart of the West Midlands.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Caldene Rest Home scores 72 out of 100, reflecting a home that has made genuine progress from a previous Requires Improvement rating to a Good across all five domains. The score is held back by limited specific detail in the published inspection findings, meaning several important areas for families, including food, activities, and night staffing, cannot be independently verified from the report alone.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff keep their relatives active and involved. There's a programme of entertainment and events throughout the year, with good use made of the garden spaces when weather permits.
What inspectors have recorded
The management team gets mentioned for being approachable and helpful when families need guidance. Staff are noted for the respectful way they support residents, especially during end-of-life care.
How it sits against good practice
For families seeking compassionate care that respects their loved one's dignity, Caldene offers a supportive environment in the heart of the West Midlands.
Worth a visit
Caldene Rest Home in West Bromwich was inspected in June 2019 and rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from a previous Requires Improvement rating, and a July 2023 review found no reason to change the Good overall rating. The home is registered to care for 27 adults, with specialisms covering dementia, physical disabilities, and sensory impairment. A named registered manager and nominated individual were both in post at the time of inspection, suggesting a stable leadership structure. The main uncertainty for your family is that the published inspection summary contains very little specific detail. No direct quotes from residents or relatives, no inspector observations of daily life, and no specifics about staffing levels, food, activities, or the physical environment are available in the text provided. A Good rating is genuinely positive, but it was awarded in 2019, which means the most recent on-the-ground assessment is now several years old. Before making a decision, visit in person, ask to stay for a mealtime, and use the checklist questions below to fill the gaps the inspection report leaves open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Caldene Rest Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Caldene Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity guides every single day of care
Caldene Rest Home – Expert Care in West Bromwich
At Caldene Rest Home in West Bromwich, families describe a place where their loved ones' dignity comes first. This West Midlands care home creates an environment where residents stay engaged through regular activities and seasonal celebrations. What stands out particularly is how staff support families through difficult times.
Who they care for
Caldene specialises in caring for adults over 65, including those living with dementia, physical disabilities, and sensory impairments.
The home provides specialist dementia care as part of its services. Staff work to maintain residents' dignity and autonomy throughout their care journey.
Management & ethos
The management team gets mentioned for being approachable and helpful when families need guidance. Staff are noted for the respectful way they support residents, especially during end-of-life care.
“For families seeking compassionate care that respects their loved one's dignity, Caldene offers a supportive environment in the heart of the West Midlands.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
