Dementia Care Home

Campbell House

166 Heysham Road, Morecambe, Lancashire, LA3 1DJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds5
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2018-04-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership58
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-04-06

  • Is this home safe?

    Good
    The inspection rated Campbell House as Good for safety. However, the published report provides no specific detail about how safety is maintained — there is no information about staffing ratios, falls management, medicines handling, infection control, or how the home responds to incidents. The home is very small at five beds, which can mean closer individual oversight, but also means any staffing gap has an immediate impact. The inspection took place in February 2018, so current safety arrangements should be independently verified.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection awarded Good for Effective, indicating that inspectors were satisfied with the home's approach to training, care planning, and healthcare at the time of the visit. No specific information is available in the published report about the content of dementia training, how frequently care plans are reviewed, how GP access is arranged, or how food quality and dietary needs are managed. These are all areas that matter enormously for your parent's day-to-day wellbeing and health, and the absence of detail means families need to ask directly.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated Campbell House as Good for Caring, suggesting inspectors found staff to be respectful and kind during their visit. The published report contains no direct quotes from residents or relatives, no specific observations of staff interactions, and no examples of how dignity or privacy is maintained in practice. In a home of five beds, the quality of individual relationships between staff and residents is everything — but the inspection record does not allow us to verify this independently.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection awarded Good for Responsive, which covers activities, individual engagement, and end-of-life care. No specific information is available in the published report about what activities are offered, how they are tailored to individual interests and abilities, or how the home supports people in the later stages of dementia who may not be able to join group activities. This is a significant gap, as responsiveness to individual need is one of the areas families most frequently raise concerns about.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated Well-led as Good. Campbell House is run directly by its owners, Mrs Pamela Ann Entwisle and Mr Matthew Eric Entwisle, one of whom is also the Registered Manager. In a home of this size, owner-managed leadership can mean consistent values, direct accountability, and genuine personal investment in every resident. The inspection report provides no further detail about governance systems, how the home handles complaints, staff culture, or how the owners seek and act on feedback from families.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports residents with dementia alongside those experiencing mental health conditions. They're equipped to care for adults across different age groups, including younger people under 65 who need residential support. For residents with dementia, Campbell House provides specialist care tailored to individual needs. The home accepts both older adults with dementia and younger people experiencing early-onset conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Campbell House received Good across all five inspection domains, which is reassuring, but the published inspection report contains very little specific detail — meaning scores reflect the rating itself rather than rich, verifiable evidence of what daily life looks like for your parent.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Campbell House is a very small, owner-managed residential home in Morecambe with five beds, supporting adults of various ages including people living with dementia and mental health conditions. The official inspection, carried out in February 2018, awarded Good across all five domains — Safe, Effective, Caring, Responsive and Well-led — which means inspectors found no areas of concern at that time. The home is run directly by the owners, Mrs and Mr Entwisle, which in a home of this size can mean a genuinely personal, attentive culture where your parent is known as an individual rather than a room number. The most important thing to know is that this inspection is now over six years old, and the published summary contains almost no specific detail about what daily life looks like — no resident or family quotes, no direct observations, and no information about staffing, activities, food, or dementia care practice. A Good rating at a single inspection is a starting point, not a guarantee of current quality. Before choosing this home, visit in person, ask to meet the owners directly, and use the questions below to build your own picture of whether this small home is the right fit for your parent today.

The three questions to ask when you visit

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In Their Own Words

How Campbell House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Campbell House says about itself

Specialist mental health and dementia support in coastal Morecambe

Campbell House – Expert Care in Morecambe

Campbell House in Morecambe provides residential care for adults with dementia and mental health conditions. This care home welcomes both younger adults under 65 and older residents who need specialist support. The coastal location offers a quieter setting for those requiring dedicated mental health care.

Care & specialisms

Who they care for

    The team supports residents with dementia alongside those experiencing mental health conditions. They're equipped to care for adults across different age groups, including younger people under 65 who need residential support.

    How they describe their dementia care

    For residents with dementia, Campbell House provides specialist care tailored to individual needs. The home accepts both older adults with dementia and younger people experiencing early-onset conditions.

    “If you're looking for specialist mental health or dementia care in the Morecambe area, Campbell House welcomes your visit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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