Dementia Care Home

Clanfield

3 Toll Bar Road, Kettering, Northamptonshire, NN14 3LH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2022-08-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about feeling genuinely included rather than just tolerated during visits. The staff team seems to understand that relatives are part of the care journey too, welcoming them into daily routines and keeping communication open throughout.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare45
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-08-17

  • Is this home safe?

    Good
    Inspectors rated Safe as Good at the July 2022 inspection. This domain covers staffing levels, medicines management, infection control, and how risks to residents are identified and managed. The published findings do not include specific detail on staffing ratios, night cover, or falls management processes. No concerns were raised about safety, which represents an improvement from the previous inspection.
    Verified by inspector
  • Is the care effective?

    Requires improvement
    Effective was the only domain rated Requires Improvement at the July 2022 inspection. This domain covers whether staff have the training and knowledge to care well, whether care plans are detailed and regularly updated, whether residents get timely access to GPs and other health professionals, and whether food meets individual needs. The published report does not specify what the inspectors found lacking, which makes it impossible to know exactly what the concern was.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the July 2022 inspection. This domain assesses whether staff treat residents with kindness, respect their dignity, protect their privacy, and support their independence. The published report does not include specific observations of staff interactions or direct quotes from residents or relatives recorded during the inspection. A Good rating means inspectors were satisfied that the culture of care met the standard.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the July 2022 inspection. This domain looks at whether the home meets individual needs, offers meaningful activities, responds to complaints, and plans sensitively for end of life. The published report does not include detail on the activities programme, how individual preferences are recorded, or how complaints are handled. A Good rating indicates inspectors were satisfied with the home's responsiveness overall.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the July 2022 inspection. This domain assesses the management culture, governance, whether staff feel supported, and whether the home learns from incidents and complaints. A named registered manager, Mrs Paulette Yvonne Crossley, is in post under the Crossley and Campbell Partnership. The home improved from Requires Improvement to Good overall, which suggests genuine progress under the current leadership. No specific detail on governance processes or staff culture was published.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65, including those living with dementia or physical disabilities. For residents with dementia, the stable staff team means familiar faces providing daily care — something that can really help when memory becomes unreliable. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Clanfield scores in the solid mid-range overall, reflecting a home that has genuinely improved from its previous Requires Improvement rating and now holds a Good rating across most areas. The lower healthcare score reflects the ongoing Requires Improvement in the Effective domain, which is the single most important thing to probe before you make a decision.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about feeling genuinely included rather than just tolerated during visits. The staff team seems to understand that relatives are part of the care journey too, welcoming them into daily routines and keeping communication open throughout.

Lens 02

What inspectors have recorded

The care approach here feels properly thought through. Management will travel to assess potential residents in hospital, and the team coordinates with specialist nurses when residents have specific conditions like Parkinson's. Families particularly value the sensitive support provided during end-of-life care.

Lens 03

How it sits against good practice

If staff continuity and personalised care planning matter to you, it's worth arranging a visit to see how the team works firsthand.

DCC Recommendation

Worth a visit

Clanfield Residential Care Home, at 3 Toll Bar Road, Kettering, was inspected in July 2022 and rated Good overall, an improvement on its previous Requires Improvement rating. Inspectors rated the home Good in Safe, Caring, Responsive, and Well-led. A named registered manager is in post, and the home specialises in dementia care, care for adults over 65, and support for people with physical disabilities across its 30 beds. The one area that should give you pause before visiting is the Effective domain, which remains rated Requires Improvement. This domain covers training, care planning, healthcare access, and whether the home truly understands how to meet complex needs. The published report provides very limited detail on what the inspectors found in each area, so you will need to ask specific questions on your visit. The watch-out items in each section below will help you structure those conversations.

The three questions to ask when you visit

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In Their Own Words

How Clanfield describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Clanfield says about itself

Where long-serving staff create genuine continuity of care

Dedicated residential home Support in Kettering

When you're looking for residential care in Kettering, finding somewhere with stable, committed staff can make all the difference. Clanfield Residential Care Home has built its reputation on exactly that — many of the same faces have been caring for residents here for years. That continuity shows in the thoughtful, individualised approach families describe.

Care & specialisms

Who they care for

    The home cares for adults over 65, including those living with dementia or physical disabilities.

    How they describe their dementia care

    For residents with dementia, the stable staff team means familiar faces providing daily care — something that can really help when memory becomes unreliable.

    “If staff continuity and personalised care planning matter to you, it's worth arranging a visit to see how the team works firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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