Dementia Care Home

Clare Hall Nursing Home

Ston Easton, Radstock, Somerset, BA3 4DE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds57
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-06-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Clare Hall often mention how approachable and hospitable the staff are. Both residents and their guests report feeling welcomed, with staff making an effort to ensure visitors feel comfortable during their time at the home.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-06-28

  • Is this home safe?

    Not yet rated
    The August 2024 assessment rated Safe as Good, reversing the earlier period of concern. The inspection was carried out by the Care Quality Commission and the published report confirms this improved rating. Beyond the headline, the specific evidence reviewed by inspectors, including staffing numbers, medicines management, falls records, and infection control detail, was not available in the text provided for this analysis. The home is registered for 57 beds and cares for people with dementia, a group for whom safe environments and consistent staffing matter considerably.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good in the August 2024 assessment. This domain covers whether staff know what they are doing: training, care plans, GP access, medicines administration, and how well the home understands and meets the specific needs of people with dementia. The detail underpinning this Good rating was not available in the text provided, so it is not possible to confirm whether inspectors reviewed training records, care plan content, or health monitoring systems directly. Clare Hall cares for both adults over and under 65, including people with dementia, which means dementia-specific training should be a visible priority.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good in the August 2024 assessment. This domain reflects whether staff treat the people who live at Clare Hall with genuine warmth, respect, and dignity. It includes how staff speak to residents, whether privacy is maintained, and whether people are supported to do things for themselves where possible. Specific inspector observations, resident quotes, or family testimony from the August 2024 report were not available for this analysis, so the quality of individual interactions cannot be described in detail here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good in the August 2024 assessment. This domain covers whether the home adapts to individual needs and preferences: activities, engagement, what happens when someone is not able to join a group, and how end-of-life care is handled. For a 57-bed home with a dementia specialism, responsiveness includes whether people at all stages of dementia are meaningfully engaged, not just those who can participate in organised group activities. The specific evidence reviewed by inspectors in August 2024 was not available for this analysis.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good in the August 2024 assessment, having previously contributed to the Requires Improvement rating. The home is run by Cherry Garden Properties Limited, with Kirsty Marie Atkins named as registered manager and Raymond Dennis Tahalele as nominated individual. The recovery from Requires Improvement to Good across all domains in under 18 months suggests meaningful leadership action was taken, though the detail of what changed is not available in the text provided for this analysis. Leadership stability and transparency are the strongest predictors of whether a Good rating is maintained.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist care for adults under 65, as well as older residents, and has experience supporting people living with dementia. Clare Hall has experience caring for residents with dementia, supporting people at different stages of their journey with the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The home carries a historic Requires Improvement rating from June 2023, but the most recent assessment published in November 2024 rated all five domains Good. Scores reflect this positive turnaround while acknowledging that specific supporting detail from the latest inspection text was not available for review.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Clare Hall often mention how approachable and hospitable the staff are. Both residents and their guests report feeling welcomed, with staff making an effort to ensure visitors feel comfortable during their time at the home.

Lens 02

What inspectors have recorded

While many families appreciate the friendly approach of staff, some experiences suggest communication with relatives could be more consistent, particularly when residents' conditions change. The home has faced some challenges around staffing levels that have affected supervision in communal areas.

Lens 03

How it sits against good practice

If you're considering Clare Hall for someone you care about, it's worth arranging a visit to see how the home might suit their particular needs.

DCC Recommendation

Worth a visit

Clare Hall Nursing Home, in Ston Easton near Radstock, was rated Requires Improvement at its last formally recorded inspection in June 2023, a decline from a previous Good rating. However, the most recent assessment, completed in August 2024 and published in November 2024, returned the home to a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. That recovery is meaningful and suggests the issues that prompted the earlier downgrade have been addressed, at least to inspectors' satisfaction. The limitation here is significant: the full detail of the August 2024 inspection report was not available for this analysis, so it is not possible to say precisely what inspectors observed, which staff they spoke to, or what specific evidence underpinned each Good rating. Before visiting, ask the manager what went wrong in 2023 and what changed. Ask to see the action plan that drove the improvement. On your visit, pay close attention to how staff interact with your parent in corridor moments, not just in formal settings, as those unscripted interactions are often the most revealing.

The three questions to ask when you visit

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In Their Own Words

How Clare Hall Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Clare Hall Nursing Home says about itself

Welcoming staff create a comfortable atmosphere in this Radstock nursing home

Dedicated nursing home Support in Radstock

Clare Hall Nursing Home in Radstock offers residential and nursing care for adults of all ages, including those living with dementia. Visitors often comment on the friendly reception they receive from staff, and several residents have found the surroundings comfortable during respite stays. The home provides care for both younger and older adults with varying support needs.

Care & specialisms

Who they care for

    The home provides specialist care for adults under 65, as well as older residents, and has experience supporting people living with dementia.

    How they describe their dementia care

    Clare Hall has experience caring for residents with dementia, supporting people at different stages of their journey with the condition.

    “If you're considering Clare Hall for someone you care about, it's worth arranging a visit to see how the home might suit their particular needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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