Crescent House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-11-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often comment on how approachable and kind the staff are here. There's mention of activities and entertainment being arranged for residents, with visiting animals adding moments of joy and stimulation to daily life.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness60
- Activities & engagement52
- Food quality52
- Healthcare58
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2019-11-20
Is this home safe?
Is the care effective?
Effective was rated Good at the September 2025 assessment. This domain covers training, care planning, healthcare access, and how well the home supports people's nutritional needs. A Good rating means inspectors were satisfied that the home broadly meets the expected standard across these areas. However, the published report does not include specific observations, examples, or testimony that would allow a detailed assessment of what effective care looks like in practice here.Is this home caring?
Caring was rated Good at the September 2025 assessment. This domain covers staff warmth, dignity, respect, privacy, and how well the home supports people's independence. A Good rating means inspectors were satisfied with the overall standard of care interactions. The published report does not include direct inspector observations of staff interactions, resident testimony, or specific examples of how dignity is upheld in practice.Is the home responsive?
Responsive was rated Good at the September 2025 assessment. This domain covers how well the home tailors its care and activities to individuals, responds to complaints, and plans for end of life. A Good rating means inspectors were satisfied at a domain level. As with the other domains, the published report does not include specific examples of activity programmes, individual engagement approaches, or how the home responds to residents' changing needs.Is the home well-led?
Well-led was rated Requires Improvement at the September 2025 assessment. This domain covers the quality of leadership, the culture of the home, governance systems, and how the home checks on its own performance and learns from mistakes. A Requires Improvement rating means inspectors found that the home was not meeting the expected standard in at least one of these areas. The registered manager is Miss Rebekah Louise Wood and the nominated individual is Mr Clinton Ogbourne. The published report does not specify what governance or leadership failings were identified.
Source: CQC inspection report →
What the evidence base says
The home provides care for residents with sensory impairments, physical disabilities and dementia. They support adults over 65 who need assistance with daily living. While Crescent House does provide dementia care, some families have questioned whether the home has sufficient specialist knowledge in this area. It's worth discussing their specific dementia care approach when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Crescent House scores in the mid-range, reflecting a mixed picture: four domains were rated Good at the September 2025 assessment, but both Safe and Well-led received Requires Improvement, which pulls the overall confidence down. The inspection report published in March 2026 does not include enough specific observational detail to score any theme highly.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families often comment on how approachable and kind the staff are here. There's mention of activities and entertainment being arranged for residents, with visiting animals adding moments of joy and stimulation to daily life.
What inspectors have recorded
Staff are described as friendly and caring in their approach to residents. However, some families have raised concerns about whether residents spend enough time engaged in activities outside their rooms, particularly those living with dementia.
How it sits against good practice
The contrast in family experiences suggests it's particularly important to visit Crescent House yourself to get a feel for whether it would suit your loved one's needs.
Worth a visit
Crescent House, at 3 The Crescent in Northampton, was assessed in September 2025 with the report published in March 2026. The home received an overall rating of Good, with Good ratings in Effective, Caring, and Responsive. However, two domains, Safe and Well-led, were rated Requires Improvement, which means inspectors identified areas where the home fell below the expected standard in how it keeps people safe and how it is managed. The published report provides very limited specific detail, which makes it difficult to give you a clear picture of what day-to-day life looks like here for your mum or dad. The Requires Improvement ratings in Safe and Well-led are the most important things to explore before making a decision. On your visit, ask the manager directly what the inspectors found in those two areas and what the home has done since September 2025 to address it. Ask to see the actual staffing rota from last week, not a template, and check how many permanent staff were on overnight shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Crescent House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Crescent House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff and well-kept surroundings in this Northampton care home
Crescent House – Expert Care in Northampton
Crescent House in Northampton stands out for the warmth of its staff and the quality of its physical environment. The care home specialises in supporting residents with sensory impairments, physical disabilities and dementia, alongside general care for those over 65. The building and grounds are consistently noted as clean and well-maintained.
Who they care for
The home provides care for residents with sensory impairments, physical disabilities and dementia. They support adults over 65 who need assistance with daily living.
While Crescent House does provide dementia care, some families have questioned whether the home has sufficient specialist knowledge in this area. It's worth discussing their specific dementia care approach when you visit.
“The contrast in family experiences suggests it's particularly important to visit Crescent House yourself to get a feel for whether it would suit your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Crescent House scores in the mid-range, reflecting a mixed picture: four domains were rated Good at the September 2025 assessment, but both Safe and Well-led received Requires Improvement, which pulls the overall confidence down. The inspection report published in March 2026 does not include enough specific observational detail to score any theme highly.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families often comment on how approachable and kind the staff are here. There's mention of activities and entertainment being arranged for residents, with visiting animals adding moments of joy and stimulation to daily life.
What inspectors have recorded
Staff are described as friendly and caring in their approach to residents. However, some families have raised concerns about whether residents spend enough time engaged in activities outside their rooms, particularly those living with dementia.
How it sits against good practice
The contrast in family experiences suggests it's particularly important to visit Crescent House yourself to get a feel for whether it would suit your loved one's needs.
Worth a visit
Crescent House, at 3 The Crescent in Northampton, was assessed in September 2025 with the report published in March 2026. The home received an overall rating of Good, with Good ratings in Effective, Caring, and Responsive. However, two domains, Safe and Well-led, were rated Requires Improvement, which means inspectors identified areas where the home fell below the expected standard in how it keeps people safe and how it is managed. The published report provides very limited specific detail, which makes it difficult to give you a clear picture of what day-to-day life looks like here for your mum or dad. The Requires Improvement ratings in Safe and Well-led are the most important things to explore before making a decision. On your visit, ask the manager directly what the inspectors found in those two areas and what the home has done since September 2025 to address it. Ask to see the actual staffing rota from last week, not a template, and check how many permanent staff were on overnight shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Crescent House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Crescent House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff and well-kept surroundings in this Northampton care home
Crescent House – Expert Care in Northampton
Crescent House in Northampton stands out for the warmth of its staff and the quality of its physical environment. The care home specialises in supporting residents with sensory impairments, physical disabilities and dementia, alongside general care for those over 65. The building and grounds are consistently noted as clean and well-maintained.
Who they care for
The home provides care for residents with sensory impairments, physical disabilities and dementia. They support adults over 65 who need assistance with daily living.
While Crescent House does provide dementia care, some families have questioned whether the home has sufficient specialist knowledge in this area. It's worth discussing their specific dementia care approach when you visit.
Management & ethos
Staff are described as friendly and caring in their approach to residents. However, some families have raised concerns about whether residents spend enough time engaged in activities outside their rooms, particularly those living with dementia.
The home & environment
The meals here are presented well and look appetising. The home maintains good standards of cleanliness throughout, and the grounds provide pleasant outdoor spaces for residents to enjoy.
“The contrast in family experiences suggests it's particularly important to visit Crescent House yourself to get a feel for whether it would suit your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
