Cross Park House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2022-05-31
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
When families first arrive, they're finding staff who take time to help with care arrangements. People describe the team as caring and engaged — the kind of people you'd want looking after your parent.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2022-05-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2022 inspection. This domain covers care planning, dementia training, food and nutrition, and access to healthcare professionals including GPs. No specific findings are described in the published summary. Dementia is listed as a formal specialism for this home, which implies a commitment to relevant staff training and tailored care approaches. No areas requiring improvement were identified.Is this home caring?
The Caring domain was rated Good at the May 2022 inspection. This domain covers staff warmth and compassion, dignity and privacy, and whether residents are treated as individuals. It is the domain most directly connected to the quality of daily life for your parent. No specific inspector observations, resident quotes, or relative comments are recorded in the published summary. No concerns were identified.Is the home responsive?
The Responsive domain was rated Good at the May 2022 inspection. This domain covers whether activities are meaningful and tailored to individuals, whether the home responds to changing needs, and whether end-of-life care is planned. No specific examples of activities, individual engagement approaches, or end-of-life arrangements are described in the published summary. No concerns were identified.Is the home well-led?
The Well-led domain was rated Good at the May 2022 inspection. This domain covers whether the manager is visible and supportive, whether governance systems are in place, and whether the home learns from incidents and complaints. The nominated individual is Mrs Dawn Sandra Stone of Stonehaven (Healthcare) Ltd, suggesting an owner-led model. The overall rating has been stable across two inspections. No specific leadership observations or governance examples are described in the published summary.
Source: CQC inspection report →
What the evidence base says
Cross Park House looks after people over 65, including those living with dementia or physical disabilities. While the home welcomes people with dementia, you'll want to ask about their specific approach and what daily life looks like for residents with memory challenges. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cross Park House holds a solid Good rating across all five inspection domains, which is encouraging, but the published report contains very little specific detail, direct observation, or resident testimony to push scores higher. The ratings reflect a home that met the standard required, but families should use a visit to fill the gaps this inspection leaves open.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
When families first arrive, they're finding staff who take time to help with care arrangements. People describe the team as caring and engaged — the kind of people you'd want looking after your parent.
What inspectors have recorded
How it sits against good practice
Sometimes the basics tell you everything — caring staff and a clean, comfortable home can make all the difference.
Worth a visit
Cross Park House in Brixham is a small, 23-bed residential home specialising in older adults, dementia, and physical disabilities. It was inspected in May 2022 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is run by Stonehaven (Healthcare) Ltd, with Mrs Dawn Sandra Stone as nominated individual, which suggests an owner-led operation rather than a large corporate chain. A subsequent review in July 2023 found no reason to change the rating. The main limitation here is the brevity of the published inspection summary. There are no direct quotes from residents or relatives, no specific inspector observations, and no detail about staffing ratios, activity programmes, or dementia-specific practice. A Good rating is genuinely positive, but at this level of detail it tells you the home passed rather than how it feels to live there. Before deciding, visit in person, ask to meet the manager, watch how staff speak to residents in corridors, ask specifically about night staffing numbers and agency usage, and find out how the home supports people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cross Park House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cross Park House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and spotless surroundings in coastal Brixham
Cross Park House – Expert Care in Brixham
Finding the right care home often comes down to two things — knowing your loved one will be treated with genuine kindness, and seeing they'll live somewhere clean and comfortable. Cross Park House in Brixham seems to understand this. Families visiting here have found staff who really listen and a home that's properly looked after.
Who they care for
Cross Park House looks after people over 65, including those living with dementia or physical disabilities.
While the home welcomes people with dementia, you'll want to ask about their specific approach and what daily life looks like for residents with memory challenges.
“Sometimes the basics tell you everything — caring staff and a clean, comfortable home can make all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cross Park House holds a solid Good rating across all five inspection domains, which is encouraging, but the published report contains very little specific detail, direct observation, or resident testimony to push scores higher. The ratings reflect a home that met the standard required, but families should use a visit to fill the gaps this inspection leaves open.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
When families first arrive, they're finding staff who take time to help with care arrangements. People describe the team as caring and engaged — the kind of people you'd want looking after your parent.
What inspectors have recorded
How it sits against good practice
Sometimes the basics tell you everything — caring staff and a clean, comfortable home can make all the difference.
Worth a visit
Cross Park House in Brixham is a small, 23-bed residential home specialising in older adults, dementia, and physical disabilities. It was inspected in May 2022 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is run by Stonehaven (Healthcare) Ltd, with Mrs Dawn Sandra Stone as nominated individual, which suggests an owner-led operation rather than a large corporate chain. A subsequent review in July 2023 found no reason to change the rating. The main limitation here is the brevity of the published inspection summary. There are no direct quotes from residents or relatives, no specific inspector observations, and no detail about staffing ratios, activity programmes, or dementia-specific practice. A Good rating is genuinely positive, but at this level of detail it tells you the home passed rather than how it feels to live there. Before deciding, visit in person, ask to meet the manager, watch how staff speak to residents in corridors, ask specifically about night staffing numbers and agency usage, and find out how the home supports people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cross Park House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cross Park House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and spotless surroundings in coastal Brixham
Cross Park House – Expert Care in Brixham
Finding the right care home often comes down to two things — knowing your loved one will be treated with genuine kindness, and seeing they'll live somewhere clean and comfortable. Cross Park House in Brixham seems to understand this. Families visiting here have found staff who really listen and a home that's properly looked after.
Who they care for
Cross Park House looks after people over 65, including those living with dementia or physical disabilities.
While the home welcomes people with dementia, you'll want to ask about their specific approach and what daily life looks like for residents with memory challenges.
The home & environment
The home itself makes a good impression. Families have noticed it's kept clean and well-maintained throughout — those everyday standards that matter so much when you're choosing somewhere for your loved one to live.
“Sometimes the basics tell you everything — caring staff and a clean, comfortable home can make all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
