Dementia Care Home

Raleigh Mead Nursing Care Home

Raleigh Mead, South Molton, Devon, EX36 4BT

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds62
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
  • Last inspected2021-02-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The staff here show real patience and kindness in their daily interactions. Families mention how carers pay attention to what makes each person comfortable, remembering individual preferences and taking time to ensure residents feel heard.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-02-20

  • Is this home safe?

    Good
    Safe was rated Good at the January 2021 inspection. This is an improvement on the previous inspection, where concerns had been identified. A Good Safe rating means inspectors were satisfied that the home was managing risks, medicines, and staffing at an acceptable standard. No specific detail about falls management, infection control practice, or night staffing numbers is reproduced in the published summary. The home lists a registered manager and a nominated individual, suggesting governance oversight was in place.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the January 2021 inspection. This domain covers care planning, training, healthcare access, nutrition, and hydration. No specific examples of care plan quality, GP access arrangements, or dementia training content are reproduced in the published summary. The home's specialisms include dementia, learning disabilities, and nursing care, which implies a need for a broad and well-maintained staff training programme. The published text does not confirm what that training looks like in practice.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the January 2021 inspection. This domain covers staff warmth, dignity, privacy, and respect for independence. No direct observations of staff interactions, no quotes from people living in the home, and no specific examples of dignified care practice are reproduced in the published summary. The home's previous Requires Improvement rating makes the improvement here meaningful, but the lack of detail means it is impossible to know from the published text alone what inspectors specifically saw.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the January 2021 inspection. This domain covers activities, engagement, individuality, and end-of-life care. The home lists dementia among its specialisms, which means responsive care for people with advanced dementia, including one-to-one engagement when group activities are not possible, should be part of its offer. No specific activities, programmes, or individual examples of responsive care are described in the published summary. End-of-life planning is not mentioned.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the January 2021 inspection, having previously been rated Requires Improvement. The inspection record names Miss Kelly Jane Baker as registered manager and Mrs Kirstie Leigh Barnes as nominated individual, indicating a clear accountability structure. A move from Requires Improvement to Good in Well-led is significant: it suggests the leadership team identified failings, put improvements in place, and sustained them long enough to satisfy inspectors. No specific detail about staff culture, complaint handling, or governance systems is reproduced in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Raleigh Mead cares for younger adults as well as those over 65, supporting people with dementia, learning disabilities, physical disabilities and sensory impairments. The home provides dementia care as part of its range of support services. Staff show patience and understanding when working with residents who have dementia, paying attention to individual comfort and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Raleigh Mead improved from Requires Improvement to Good across all five domains, which is a meaningful and positive shift. However, the published inspection text contains very little specific detail, so scores reflect confirmed ratings rather than rich observable evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The staff here show real patience and kindness in their daily interactions. Families mention how carers pay attention to what makes each person comfortable, remembering individual preferences and taking time to ensure residents feel heard.

Lens 02

What inspectors have recorded

During the pandemic, the management worked hard to keep families connected with their loved ones when visiting rules kept changing. Some relatives have raised concerns about staffing levels, feeling the dedicated team could achieve more with extra hands to help.

Lens 03

How it sits against good practice

If you're considering Raleigh Mead, it's worth discussing current staffing arrangements and meal options during your visit.

DCC Recommendation

Worth a visit

Raleigh Mead in South Molton was rated Good at its last inspection in January 2021, with all five domains, including Safe, Effective, Caring, Responsive, and Well-led, rated Good. This is a notable improvement on its previous rating of Requires Improvement, and reflects a home that has addressed concerns and demonstrated consistent progress across the board. The registered manager, Miss Kelly Jane Baker, is named in the inspection record, indicating a stable leadership structure was in place. The main limitation for families is that the published inspection summary contains very little specific detail about what inspectors actually observed. There are no direct quotes from your parent's potential future neighbours, no descriptions of how staff interacted with people on the day, and no specifics about activities, food, or night staffing. The Good rating is reassuring, but it tells you the minimum: standards were met. Before committing, visit in person and ask to see the staffing rota for a typical week, including nights. Ask what changed since the previous Requires Improvement rating, and what the home has done to make sure those improvements have stuck.

The three questions to ask when you visit

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In Their Own Words

How Raleigh Mead Nursing Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Raleigh Mead Nursing Care Home says about itself

Caring staff work hard despite stretched resources

Eastleigh Care Homes – Raleigh Mead Limited – Your Trusted nursing home

When families visit Raleigh Mead in South Molton, they often comment on how clean and well-maintained everything looks. This care home supports people with various needs, from dementia to physical disabilities, and while families appreciate the genuine warmth of the staff, some have noticed the team seems stretched at times.

Care & specialisms

Who they care for

    Raleigh Mead cares for younger adults as well as those over 65, supporting people with dementia, learning disabilities, physical disabilities and sensory impairments.

    How they describe their dementia care

    The home provides dementia care as part of its range of support services. Staff show patience and understanding when working with residents who have dementia, paying attention to individual comfort and preferences.

    “If you're considering Raleigh Mead, it's worth discussing current staffing arrangements and meal options during your visit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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