Elsyng House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds76
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-08-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe walking into a warm, lively atmosphere where staff stop to chat and residents are clearly comfortable in their surroundings. The transition into care, which can feel overwhelming for everyone involved, is handled with particular sensitivity here. Staff work hard to help new residents feel at home, taking time to learn their routines and preferences.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness68
- Activities & engagement65
- Food quality62
- Healthcare60
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2023-08-25
Is this home safe?
Is the care effective?
Effective was rated Good at the March 2023 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs, whether residents have access to healthcare professionals such as GPs and dietitians, and whether nutrition and hydration needs are being met. The home lists dementia as a specialism alongside physical disabilities and sensory impairment, which means inspectors would have expected to see evidence of specific training and assessment processes for these groups. No specific observations, quotes, or examples are recorded in the published summary.Is this home caring?
Caring was rated Good at the March 2023 inspection. This domain assesses whether staff treat people with kindness and respect, whether residents' privacy and dignity are upheld, and whether people are supported to maintain independence. A Good rating indicates inspectors found satisfactory evidence across these areas. No direct quotes from residents or relatives are available in the published summary, and no specific inspector observations are recorded, so it is not possible to give you a detailed picture of what warmth looks like day to day at Elsyng House.Is the home responsive?
Responsive was rated Good at the March 2023 inspection. This domain examines whether the home meets individual needs, including through meaningful activities, personalised care, and end-of-life planning. The home supports people with dementia, physical disabilities, and sensory impairments, which places particular demands on how activities are designed and delivered. No specific examples of activities, individual engagement, or end-of-life care practice are available in the published summary.Is the home well-led?
Well-led was rated Good at the March 2023 inspection. The home has a named registered manager, Mrs Alina Simon, and a nominated individual, Mr Malcolm Hague, suggesting a clear accountability structure was in place at the time of inspection. This domain assesses whether leadership is visible, whether staff feel supported to raise concerns, and whether the home uses audit and incident review to drive improvement. A Good rating indicates these elements were broadly in place. No specific details about governance processes, staff culture, or management visibility are recorded in the published summary.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over and under 65 with various needs including dementia, physical disabilities and sensory impairments. Accessible bathrooms throughout include hoisting facilities, making the home suitable for those with mobility challenges. For residents living with dementia, the home's layout helps create a sense of familiarity within smaller, defined areas. Staff show genuine understanding of how to support both residents with dementia and their families through this difficult journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elsyng House scores solidly in the areas families care most about, particularly staff warmth and dignity, but the Requires Improvement rating for safety means there are specific concerns you need to probe before making a decision.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a warm, lively atmosphere where staff stop to chat and residents are clearly comfortable in their surroundings. The transition into care, which can feel overwhelming for everyone involved, is handled with particular sensitivity here. Staff work hard to help new residents feel at home, taking time to learn their routines and preferences.
What inspectors have recorded
The care extends beyond daily routines to life's most difficult moments. Families who've experienced bereavement here speak of compassionate support from both care staff and the management team. There's a genuine understanding that good care means being there for families too, whether that's helping with practical matters or simply offering kindness when it's needed most.
How it sits against good practice
It's the combination of thoughtful spaces and caring people that seems to make the real difference here.
Worth a visit
Elsyng House Care Home in Enfield received an overall Good rating at its inspection in March 2023, published in August 2023. Three of the five inspection domains, Caring, Responsive, and Well-led, were rated Good, and Effective was also rated Good, suggesting that training, care planning, and healthcare access were broadly satisfactory at the time inspectors visited. The home supports 76 people across a range of needs including dementia, physical disabilities, and sensory impairment, and is run by Oakland Primecare Limited with a named registered manager in post. The significant caveat is that Safety was rated Requires Improvement, which means inspectors identified specific concerns in this domain that had not been fully resolved. The published report summary does not provide enough detail to tell you exactly what those concerns were, whether they related to medicines management, staffing levels, falls prevention, or something else entirely. Before you visit, download the full inspection PDF from the official regulator's website so you can read the specific safety findings. On your visit, ask the manager what actions were taken following the inspection, and ask to see the actual staffing rota for last week so you can count permanent versus agency staff on night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elsyng House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elsyng House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful design meets genuinely compassionate care
Dedicated nursing home Support in Enfield
When families visit Elsyng House Care Home in Enfield, they often mention how the building feels more like several smaller homes than one large facility. Each distinct zone has its own character, from the bistro where residents gather for coffee to the cinema room for film afternoons. It's this attention to creating real living spaces, combined with staff who take time to understand each person's preferences, that helps residents settle into their new surroundings.
Who they care for
The home cares for adults over and under 65 with various needs including dementia, physical disabilities and sensory impairments. Accessible bathrooms throughout include hoisting facilities, making the home suitable for those with mobility challenges.
For residents living with dementia, the home's layout helps create a sense of familiarity within smaller, defined areas. Staff show genuine understanding of how to support both residents with dementia and their families through this difficult journey.
“It's the combination of thoughtful spaces and caring people that seems to make the real difference here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elsyng House scores solidly in the areas families care most about, particularly staff warmth and dignity, but the Requires Improvement rating for safety means there are specific concerns you need to probe before making a decision.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a warm, lively atmosphere where staff stop to chat and residents are clearly comfortable in their surroundings. The transition into care, which can feel overwhelming for everyone involved, is handled with particular sensitivity here. Staff work hard to help new residents feel at home, taking time to learn their routines and preferences.
What inspectors have recorded
The care extends beyond daily routines to life's most difficult moments. Families who've experienced bereavement here speak of compassionate support from both care staff and the management team. There's a genuine understanding that good care means being there for families too, whether that's helping with practical matters or simply offering kindness when it's needed most.
How it sits against good practice
It's the combination of thoughtful spaces and caring people that seems to make the real difference here.
Worth a visit
Elsyng House Care Home in Enfield received an overall Good rating at its inspection in March 2023, published in August 2023. Three of the five inspection domains, Caring, Responsive, and Well-led, were rated Good, and Effective was also rated Good, suggesting that training, care planning, and healthcare access were broadly satisfactory at the time inspectors visited. The home supports 76 people across a range of needs including dementia, physical disabilities, and sensory impairment, and is run by Oakland Primecare Limited with a named registered manager in post. The significant caveat is that Safety was rated Requires Improvement, which means inspectors identified specific concerns in this domain that had not been fully resolved. The published report summary does not provide enough detail to tell you exactly what those concerns were, whether they related to medicines management, staffing levels, falls prevention, or something else entirely. Before you visit, download the full inspection PDF from the official regulator's website so you can read the specific safety findings. On your visit, ask the manager what actions were taken following the inspection, and ask to see the actual staffing rota for last week so you can count permanent versus agency staff on night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elsyng House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elsyng House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful design meets genuinely compassionate care
Dedicated nursing home Support in Enfield
When families visit Elsyng House Care Home in Enfield, they often mention how the building feels more like several smaller homes than one large facility. Each distinct zone has its own character, from the bistro where residents gather for coffee to the cinema room for film afternoons. It's this attention to creating real living spaces, combined with staff who take time to understand each person's preferences, that helps residents settle into their new surroundings.
Who they care for
The home cares for adults over and under 65 with various needs including dementia, physical disabilities and sensory impairments. Accessible bathrooms throughout include hoisting facilities, making the home suitable for those with mobility challenges.
For residents living with dementia, the home's layout helps create a sense of familiarity within smaller, defined areas. Staff show genuine understanding of how to support both residents with dementia and their families through this difficult journey.
Management & ethos
The care extends beyond daily routines to life's most difficult moments. Families who've experienced bereavement here speak of compassionate support from both care staff and the management team. There's a genuine understanding that good care means being there for families too, whether that's helping with practical matters or simply offering kindness when it's needed most.
The home & environment
The home is kept spotless throughout, with attention paid to every detail of the physical environment. The landscaped gardens provide peaceful outdoor spaces, while inside you'll find unexpected touches like a hair salon and proper bistro area. Meals are prepared by the chef with real consideration for individual tastes, and families often comment on how well food is presented.
“It's the combination of thoughtful spaces and caring people that seems to make the real difference here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
