Dementia Care Home

Five Rise Nursing Home

Keighley Road, Bingley, Yorkshire, BD16 2RU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”80%

of reviewers answered yes

Good to know

  • Registered beds67
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-12-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how well the carers know each resident as an individual. They notice how staff remember the little preferences and adapt their approach to match what works best for each person. The home puts real thought into activities too, designing programmes that connect with residents' own interests and abilities rather than following a one-size-fits-all approach.

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity90
  • Cleanliness72
  • Activities & engagement82
  • Food quality65
  • Healthcare72
  • Management & leadership88
  • Resident happiness80
Section 02

What inspectors found

Inspected 2019-12-04

  • Is this home safe?

    Good
    Inspectors rated Five Rise Nursing Home Good for safe at the February 2021 inspection. This rating covers staffing levels, medicines management, infection control, and how the home identifies and responds to safeguarding concerns. A Good rating means inspectors found the home was meeting expectations in these areas without significant gaps. The published summary does not include specific staffing ratios, falls data, or infection control audit detail for this domain.
    Verified by inspector
  • Is the care effective?

    Good
    Inspectors rated Five Rise Nursing Home Good for effective at the February 2021 inspection. This domain covers training, care plans, access to healthcare professionals, nutrition, and hydration. A Good rating means the home was meeting expectations across these areas. The home's specialisms include dementia, mental health conditions, and physical disabilities, which suggests a requirement for above-average staff training. The published summary does not include specific detail on care plan quality, GP access arrangements, or dementia training content.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Inspectors rated Five Rise Nursing Home Outstanding for caring at the February 2021 inspection. An Outstanding caring rating is awarded only when inspectors find strong, specific evidence of dignity, compassion, and genuine person-centred practice going well beyond what is required. This is the most direct signal available about how staff treat the people who live here. The published summary does not reproduce the specific observations or testimonies that supported this rating, but the rating itself is meaningful and rare.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Inspectors rated Five Rise Nursing Home Outstanding for responsive at the February 2021 inspection. The responsive domain covers whether the home tailors its care to individual needs, whether activities are meaningful, how the home supports people at the end of life, and how it handles complaints. An Outstanding rating here requires evidence of individualised, not just group-based, engagement and of the home actively seeking and acting on feedback from residents and families. Specific activity programmes, complaint outcomes, and end-of-life care approaches are not described in the available published summary.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Inspectors rated Five Rise Nursing Home Outstanding for well-led at the February 2021 inspection. The well-led domain covers the quality of management, the culture of the home, governance and audit processes, and whether staff feel supported and able to raise concerns. Named registered managers at the time of inspection were Mrs Helen Marie Close and Mr Damien Michael Holt, with Mr Daniel Brewdan Holt listed as nominated individual. A review conducted in July 2023 found no evidence requiring a reassessment of the rating, but that review was based on available data rather than a further inspection visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65 with a range of needs including dementia, mental health conditions, and physical disabilities. Families describe seeing real improvements in their relatives with dementia, noting how the specialised approach helps residents stay engaged and content. The team shows particular skill in maintaining residents' sense of identity, including supporting their faith traditions and cultural connections. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

Five Rise Nursing Home carries an Outstanding overall rating, with particularly strong evidence for caring, responsiveness, and leadership. However, the inspection is now over four years old, which means some of the detail behind the scores rests on findings that may no longer fully reflect the home today.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how well the carers know each resident as an individual. They notice how staff remember the little preferences and adapt their approach to match what works best for each person. The home puts real thought into activities too, designing programmes that connect with residents' own interests and abilities rather than following a one-size-fits-all approach.

Lens 02

What inspectors have recorded

The owners and senior team keep families properly informed through regular phone calls and updates, and they're quick to respond when relatives have questions. What families particularly value is the proactive communication — they don't have to chase for information. However, some visitors have found initial enquiry experiences less welcoming, which the home may want to address.

Lens 03

How it sits against good practice

For families facing difficult decisions about complex care needs, Five Rise offers the kind of detailed, individual attention that can make all the difference.

DCC Recommendation

Worth a visit

Five Rise Nursing Home on Keighley Road in Bingley holds an Outstanding overall rating from its last full inspection, carried out in February 2021 and published in March 2021. Inspectors rated the home Outstanding for caring, responsive, and well-led, and Good for safe and effective. That combination of ratings is rare: fewer than five per cent of care homes in England achieve Outstanding overall, and it signals a home where inspectors found something genuinely above the ordinary in how staff treat the people who live there and in how the service is run. The main uncertainty here is time. The inspection findings are from early 2021, and a review in July 2023 concluded there was no need to reassess the rating, but that review is itself based on data rather than a fresh visit. A lot can change in four years, including staffing, management, and the physical environment. The registered managers named in the report are Mrs Helen Marie Close and Mr Damien Michael Holt, with Mr Daniel Brewdan Holt listed as nominated individual. On your visit, confirm which managers are still in post, ask what has changed since 2021, and spend time watching how staff interact with residents in corridors and communal areas, not just in the formal tour.

The three questions to ask when you visit

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In Their Own Words

How Five Rise Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Five Rise Nursing Home says about itself

Where individual care meets genuine Yorkshire warmth and understanding

Compassionate Care in Bingley at Five Rise Nursing Home

When families describe the difference careful attention makes to their loved ones' daily lives, they often talk about the small things that matter most. Five Rise Nursing Home in Bingley understands this deeply, creating a place where residents with complex needs — from dementia to Parkinson's — find both skilled support and genuine companionship. Set in modern, purpose-built facilities with accessible gardens, the home brings together professional expertise with the kind of personal touch that helps people truly flourish.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65 with a range of needs including dementia, mental health conditions, and physical disabilities.

    How they describe their dementia care

    Families describe seeing real improvements in their relatives with dementia, noting how the specialised approach helps residents stay engaged and content. The team shows particular skill in maintaining residents' sense of identity, including supporting their faith traditions and cultural connections.

    “For families facing difficult decisions about complex care needs, Five Rise offers the kind of detailed, individual attention that can make all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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