Five Stacks
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
- Last inspected2019-05-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a place where staff greet you with genuine smiles and remember your name on return visits. There's a cheerful energy here that visitors notice straight away — the kind that comes from staff who actually enjoy what they do.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-05-17
Is this home safe?
Is the care effective?
The effective domain was rated Good at the February 2022 inspection. The published report does not describe the content of care plans, training provision, GP access arrangements, or how food quality and dietary needs are managed. The home's registered specialisms include dementia and learning disabilities, which require specific staff competencies, but no detail on training content was published.Is this home caring?
The caring domain was rated Good at the February 2022 inspection. No inspector observations on staff interactions, use of preferred names, response to distress, or dignity practices were included in the published report. No resident or relative quotes were recorded. The Good rating indicates inspectors were satisfied, but the basis for that conclusion is not described in the published text.Is the home responsive?
The responsive domain was rated Good at the February 2022 inspection. The published report contains no detail on the activity programme, how activities are tailored to individual residents, how the home supports people who cannot join group activities, or how complaints are handled. The home's wide range of registered specialisms suggests a potentially diverse resident group with varying levels of need.Is the home well-led?
The well-led domain was rated Good at the February 2022 inspection. A registered manager, Ms Michelle Ellis, was confirmed as in post, alongside a nominated individual. The home had previously been rated Requires Improvement, making the improvement to Good across all domains a notable achievement. The published report includes no detail on management visibility, staff culture, governance systems, or how the home responded to its previous findings.
Source: CQC inspection report →
What the evidence base says
Five Stacks supports adults across all age groups, with particular experience in dementia care, learning disabilities, mental health conditions and physical disabilities. This broad expertise means they're equipped to handle complex or changing needs. For those living with dementia, the home's settled atmosphere and consistent approach from staff help create the predictability and warmth that make such a difference. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Five Stacks Residential Care Centre received a Good rating across all five domains at its last inspection, representing a meaningful improvement from a previous Requires Improvement rating. However, the published inspection text contains very little specific detail, observations, or testimony, so scores reflect the presence of a Good rating rather than rich confirming evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where staff greet you with genuine smiles and remember your name on return visits. There's a cheerful energy here that visitors notice straight away — the kind that comes from staff who actually enjoy what they do.
What inspectors have recorded
What stands out is how comfortable families feel entrusting their loved ones here. Staff show that blend of friendliness and professionalism that helps relatives feel confident about the care, knowing their family member is in capable, caring hands.
How it sits against good practice
Sometimes you just know when a place has the right feel — and at Five Stacks, that feeling seems to stick with families long after they leave.
Worth a visit
Five Stacks Residential Care Centre, at 209 Point Clear Road in Clacton-on-Sea, was rated Good across all five inspection domains at its most recent inspection in February 2022. This represents a genuine improvement from a previous Requires Improvement rating, which is a meaningful positive sign. The home is registered for up to 30 residents and cares for a wide range of people, including those living with dementia, learning disabilities, mental health conditions, and physical disabilities. The published inspection report for this home contains very limited detail. There are no recorded observations of staff interactions, no resident or relative quotes, and no specific findings on food, activities, night staffing, or dementia care practices. The Good rating tells you the inspectors were satisfied, but it does not tell you why, and that matters when you are choosing a home for your parent. Before visiting, use the checklist in this report to prepare your questions. On the visit itself, pay close attention to how staff speak to residents in passing, whether the building feels calm and orientating, and whether the manager can show you real evidence of how they have improved since the previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Five Stacks measures up against the other homes you’re considering. Free account.
In Their Own Words
How Five Stacks describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets confidence in Clacton care
Compassionate Care in Clacton On Sea at Five Stacks Residential Care Centre
When you walk through the doors at Five Stacks Residential Care Centre in Clacton On Sea, you'll sense something reassuring — that mix of warmth and competence that helps worried families breathe a little easier. This East Clacton home supports people of all ages with various needs, from learning disabilities to dementia, creating an atmosphere where residents feel genuinely settled.
Who they care for
Five Stacks supports adults across all age groups, with particular experience in dementia care, learning disabilities, mental health conditions and physical disabilities. This broad expertise means they're equipped to handle complex or changing needs.
For those living with dementia, the home's settled atmosphere and consistent approach from staff help create the predictability and warmth that make such a difference.
“Sometimes you just know when a place has the right feel — and at Five Stacks, that feeling seems to stick with families long after they leave.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Five Stacks Residential Care Centre received a Good rating across all five domains at its last inspection, representing a meaningful improvement from a previous Requires Improvement rating. However, the published inspection text contains very little specific detail, observations, or testimony, so scores reflect the presence of a Good rating rather than rich confirming evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where staff greet you with genuine smiles and remember your name on return visits. There's a cheerful energy here that visitors notice straight away — the kind that comes from staff who actually enjoy what they do.
What inspectors have recorded
What stands out is how comfortable families feel entrusting their loved ones here. Staff show that blend of friendliness and professionalism that helps relatives feel confident about the care, knowing their family member is in capable, caring hands.
How it sits against good practice
Sometimes you just know when a place has the right feel — and at Five Stacks, that feeling seems to stick with families long after they leave.
Worth a visit
Five Stacks Residential Care Centre, at 209 Point Clear Road in Clacton-on-Sea, was rated Good across all five inspection domains at its most recent inspection in February 2022. This represents a genuine improvement from a previous Requires Improvement rating, which is a meaningful positive sign. The home is registered for up to 30 residents and cares for a wide range of people, including those living with dementia, learning disabilities, mental health conditions, and physical disabilities. The published inspection report for this home contains very limited detail. There are no recorded observations of staff interactions, no resident or relative quotes, and no specific findings on food, activities, night staffing, or dementia care practices. The Good rating tells you the inspectors were satisfied, but it does not tell you why, and that matters when you are choosing a home for your parent. Before visiting, use the checklist in this report to prepare your questions. On the visit itself, pay close attention to how staff speak to residents in passing, whether the building feels calm and orientating, and whether the manager can show you real evidence of how they have improved since the previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Five Stacks measures up against the other homes you’re considering. Free account.
In Their Own Words
How Five Stacks describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets confidence in Clacton care
Compassionate Care in Clacton On Sea at Five Stacks Residential Care Centre
When you walk through the doors at Five Stacks Residential Care Centre in Clacton On Sea, you'll sense something reassuring — that mix of warmth and competence that helps worried families breathe a little easier. This East Clacton home supports people of all ages with various needs, from learning disabilities to dementia, creating an atmosphere where residents feel genuinely settled.
Who they care for
Five Stacks supports adults across all age groups, with particular experience in dementia care, learning disabilities, mental health conditions and physical disabilities. This broad expertise means they're equipped to handle complex or changing needs.
For those living with dementia, the home's settled atmosphere and consistent approach from staff help create the predictability and warmth that make such a difference.
Management & ethos
What stands out is how comfortable families feel entrusting their loved ones here. Staff show that blend of friendliness and professionalism that helps relatives feel confident about the care, knowing their family member is in capable, caring hands.
“Sometimes you just know when a place has the right feel — and at Five Stacks, that feeling seems to stick with families long after they leave.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
