Fulford Care & Nursing Home | Agincare
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds74
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-07-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often describe feeling welcomed by staff who show genuine warmth toward residents. The team appears to work hard at creating social connections through organized activities and individual attention. Many relatives appreciate how staff help residents settle in during what can be a difficult transition.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership55
- Resident happiness55
What inspectors found
Inspected 2023-07-13
Is this home safe?
Is the care effective?
The home was rated Good for Effectiveness at its March 2024 inspection. The published text does not include specific observations about care plan quality, dementia training content, GP access arrangements, or food and nutrition. Fulford Care and Nursing Home has a registered manager in post and a nominated individual named in the registration, which provides a degree of governance structure. Beyond that, the available text does not allow for detailed assessment of how effectively care is delivered day to day.Is this home caring?
The home was rated Good for Caring at its March 2024 inspection. The published text does not include specific inspector observations of staff interactions, quotes from residents or relatives about how staff treat them, or examples of how dignity and privacy are maintained in practice. The Good rating indicates that inspectors were satisfied with what they saw and heard, but the available text does not allow this report to describe what that evidence was.Is the home responsive?
The home was rated Good for Responsiveness at its March 2024 inspection. The published text does not include specific detail about the activities programme, how the home supports residents with advanced dementia who cannot join group activities, or how individual preferences are captured and acted on. The home's specialism includes dementia care, which implies some tailoring of the environment and programme, but the inspection text does not describe what that looks like in practice.Is the home well-led?
The home was rated Good for Well-led at its March 2024 inspection, recovering from a Requires Improvement rating in July 2023. The registered manager is Mrs Sarah Denice Hart, and the nominated individual is Mrs Raina Marina Taylor Taylor-Summerson. The fact that named individuals are in post and the home recovered to Good within approximately eight months of a lower rating suggests active leadership engagement. The published text does not include specific detail about management visibility, staff culture, governance processes, or how the home handles complaints.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and has experience supporting people living with dementia. While the home accepts residents with dementia, families should ask detailed questions about staffing levels and supervision arrangements to ensure their loved one's specific needs can be met safely. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The overall Family Score of 62 reflects a home that has recently moved from a Requires Improvement rating to a Good rating at its most recent inspection in March 2024, but the published report contains very little specific detail to score individual themes with confidence. Most scores sit in the 50-55 range, meaning evidence is present but generic.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families often describe feeling welcomed by staff who show genuine warmth toward residents. The team appears to work hard at creating social connections through organized activities and individual attention. Many relatives appreciate how staff help residents settle in during what can be a difficult transition.
What inspectors have recorded
The manager tends to be available for informal chats and responds quickly to routine queries. However, some families have struggled to get responses about more serious concerns, reporting difficulties reaching management when urgent issues arose.
How it sits against good practice
Given the contrasting experiences families have shared, visiting in person and asking thorough questions about care standards will be especially important here.
Worth a visit
Fulford Care and Nursing Home, on East Street in Littlehampton, was rated Requires Improvement at its July 2023 inspection, a decline from its previous Good rating. However, the most recent assessment, carried out in March 2024 and published in April 2024, returned a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. That is a meaningful recovery in a relatively short period, and it suggests the management team acted on whatever concerns were raised in 2023. The main uncertainty here is that the published inspection text provided for this report contains almost no specific detail about what inspectors actually observed, which rooms they visited, what residents or relatives told them, or what records they reviewed. A Good rating is reassuring, but without knowing what sits behind it, you cannot rely on the rating alone. When you visit, treat the inspection outcome as a starting point, not a final answer. Ask to see the action plan from the 2023 Requires Improvement report and find out specifically what changed. That conversation will tell you a great deal about how the management team thinks.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fulford Care & Nursing Home | Agincare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fulford Care & Nursing Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Warmth and dedication alongside serious care concerns
Compassionate Care in Littlehampton at Fulford Care & Nursing Home
Fulford Care & Nursing Home in Littlehampton presents a complex picture that families need to understand carefully. While many relatives describe genuinely caring staff who create a welcoming atmosphere, some families have reported significant concerns about clinical care and safety that deserve serious consideration.
Who they care for
The home cares for adults over 65 and has experience supporting people living with dementia.
While the home accepts residents with dementia, families should ask detailed questions about staffing levels and supervision arrangements to ensure their loved one's specific needs can be met safely.
“Given the contrasting experiences families have shared, visiting in person and asking thorough questions about care standards will be especially important here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The overall Family Score of 62 reflects a home that has recently moved from a Requires Improvement rating to a Good rating at its most recent inspection in March 2024, but the published report contains very little specific detail to score individual themes with confidence. Most scores sit in the 50-55 range, meaning evidence is present but generic.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families often describe feeling welcomed by staff who show genuine warmth toward residents. The team appears to work hard at creating social connections through organized activities and individual attention. Many relatives appreciate how staff help residents settle in during what can be a difficult transition.
What inspectors have recorded
The manager tends to be available for informal chats and responds quickly to routine queries. However, some families have struggled to get responses about more serious concerns, reporting difficulties reaching management when urgent issues arose.
How it sits against good practice
Given the contrasting experiences families have shared, visiting in person and asking thorough questions about care standards will be especially important here.
Worth a visit
Fulford Care and Nursing Home, on East Street in Littlehampton, was rated Requires Improvement at its July 2023 inspection, a decline from its previous Good rating. However, the most recent assessment, carried out in March 2024 and published in April 2024, returned a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. That is a meaningful recovery in a relatively short period, and it suggests the management team acted on whatever concerns were raised in 2023. The main uncertainty here is that the published inspection text provided for this report contains almost no specific detail about what inspectors actually observed, which rooms they visited, what residents or relatives told them, or what records they reviewed. A Good rating is reassuring, but without knowing what sits behind it, you cannot rely on the rating alone. When you visit, treat the inspection outcome as a starting point, not a final answer. Ask to see the action plan from the 2023 Requires Improvement report and find out specifically what changed. That conversation will tell you a great deal about how the management team thinks.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fulford Care & Nursing Home | Agincare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fulford Care & Nursing Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Warmth and dedication alongside serious care concerns
Compassionate Care in Littlehampton at Fulford Care & Nursing Home
Fulford Care & Nursing Home in Littlehampton presents a complex picture that families need to understand carefully. While many relatives describe genuinely caring staff who create a welcoming atmosphere, some families have reported significant concerns about clinical care and safety that deserve serious consideration.
Who they care for
The home cares for adults over 65 and has experience supporting people living with dementia.
While the home accepts residents with dementia, families should ask detailed questions about staffing levels and supervision arrangements to ensure their loved one's specific needs can be met safely.
Management & ethos
The manager tends to be available for informal chats and responds quickly to routine queries. However, some families have struggled to get responses about more serious concerns, reporting difficulties reaching management when urgent issues arose.
“Given the contrasting experiences families have shared, visiting in person and asking thorough questions about care standards will be especially important here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
