Dementia Care Home

Hatfield Peverel Lodge Care Home – Bupa

Crabbs Hill, Chelmsford, Essex, CM3 2NZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds69
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-01-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-17

  • Is this home safe?

    Not yet rated
    The inspection rated this domain Good, representing an improvement from the previous Requires Improvement finding. This indicates inspectors were satisfied with safety arrangements at the time of the visit. However, the published report does not include specific detail on medicines management, falls prevention, infection control, night staffing ratios, or agency staff usage. The home cares for people with dementia and physical disabilities, making robust safety systems especially important.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the July 2025 inspection. This domain covers whether staff have the right training, whether care plans are detailed and kept up to date, whether people's healthcare needs are met, and whether food and nutrition are managed well. The published summary does not include specific findings on any of these sub-areas. Dementia is listed as a specialism of the home, which makes the content and currency of dementia training particularly relevant.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the July 2025 inspection. This domain covers how staff treat the people who live in the home, including warmth, respect, dignity, and whether people's independence is supported. The published inspection text does not include direct observations of staff interactions, quotes from residents or families, or examples of how dignity is maintained during personal care. The absence of detail here means the rating is confirmed but not illustrated.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good at the July 2025 inspection. This domain examines whether the home tailors care and activities to individual people, whether complaints are handled well, and whether end-of-life care is planned and delivered with sensitivity. The published report does not describe the activity programme, any examples of person-centred engagement, or how the home approaches advance care planning. For a home with dementia as a specialism, the absence of this detail is a gap in what families can assess from the published findings.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good at the July 2025 inspection, having previously been rated Requires Improvement. Mr Anish Philip is the named Registered Manager and Mr Donald Day is the Nominated Individual. The home is operated by Bupa Care Homes (CFChomes) Limited. The published summary does not include specific evidence about the manager's visibility on the floor, how staff are supported to raise concerns, or how the home learns from complaints, incidents, or audit findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Hatfield Peverel Lodge has experience caring for adults across age ranges, including specialist support for younger people with dementia. They also provide care for residents with physical disabilities alongside their dementia services. Supporting someone with dementia requires patience and understanding of how the condition affects each person differently. The home provides dementia care for both younger adults under 65 and older residents, recognizing that needs can vary significantly depending on age and stage of diagnosis. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Hatfield Peverel Lodge has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich observational evidence.

Homes in East typically score 68–82.
DCC Recommendation

Worth a visit

Hatfield Peverel Lodge Care Home in Hatfield Peverel, Chelmsford was assessed on 18 July 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from a previous Requires Improvement rating, and it tells you that inspectors found the home to have moved in the right direction across every area they examined. The home is run by Bupa Care Homes, has a registered manager in post, and caters for up to 69 people, including those living with dementia and physical disabilities. The main limitation of this report is that the published inspection text is very brief, providing domain ratings without the specific observations, staff interactions, resident testimony, or detailed findings that would allow a fuller picture. This means the Good rating is confirmed but not richly evidenced for families making a decision. Before or during a visit, ask the manager directly about night staffing numbers, how often agency staff are used, what dementia-specific training staff have completed, and how families are kept involved in care planning. Walk through the home at a mealtime if you can, speak to a member of staff who is not expecting you, and watch how they interact with the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Hatfield Peverel Lodge Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hatfield Peverel Lodge Care Home – Bupa says about itself

Specialist dementia care for younger and older adults in Chelmsford

Hatfield Peverel Lodge Care Home – Your Trusted nursing home

When dementia affects someone under 65, families face unique challenges that require specialist understanding. Hatfield Peverel Lodge Care Home in East Chelmsford provides residential care for both younger and older adults living with dementia, as well as those with physical disabilities. The home offers dedicated support across different stages of life and varying care needs.

Care & specialisms

Who they care for

    The team at Hatfield Peverel Lodge has experience caring for adults across age ranges, including specialist support for younger people with dementia. They also provide care for residents with physical disabilities alongside their dementia services.

    How they describe their dementia care

    Supporting someone with dementia requires patience and understanding of how the condition affects each person differently. The home provides dementia care for both younger adults under 65 and older residents, recognizing that needs can vary significantly depending on age and stage of diagnosis.

    “If you're considering care options for a loved one with dementia or physical disabilities, visiting Hatfield Peverel Lodge could help you understand their approach to specialist care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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