Dementia Care Home

Haydock Nursing Home

Pleckgate Road, Blackburn, Lancashire, BB1 8QW

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-04-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who respond quickly when residents need help, adjusting their approach to suit each person's changing needs. Several people have noticed how the same carers and nurses build real connections with residents over time, creating a sense of familiarity and trust.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-04-01

  • Is this home safe?

    Good
    The home received a Good rating for Safe at the February 2022 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to risks and incidents. The improvement from a previous Requires Improvement rating suggests that safety concerns identified earlier were addressed. The published summary does not include specific detail on night staffing numbers, falls management, or agency staff usage.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective at the February 2022 inspection. This domain covers staff training, care planning, healthcare access, nutrition, and whether care meets recognised standards. Dementia is listed as a specialism, which means the home should have specific training and practice in place for people living with dementia. No detail on dementia training content, GP visiting schedules, or care plan review frequency is available in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring at the February 2022 inspection. This domain covers how staff treat the people who live there, including dignity, respect, privacy, and independence. A Good rating here is a positive sign, but the published summary does not include inspector observations of staff interactions, resident testimony, or specific examples of how dignity and respect are maintained in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for Responsive at the February 2022 inspection. This domain covers how well the home meets individual needs, including activities, engagement, and end-of-life care. Dementia is a listed specialism, so the home should be providing meaningful, tailored activity alongside group programmes. No specific information about the activity schedule, individual engagement for residents with advanced dementia, or end-of-life planning is available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for Well-led at the February 2022 inspection, having previously been rated Requires Improvement. This improvement is one of the more meaningful signals in the published data, as leadership quality directly predicts the trajectory of a home's care quality over time. A named Registered Manager and a Nominated Individual are identified, suggesting an accountable leadership structure. No detail on manager tenure, staff culture, or governance processes is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Haydock provides specialist care for adults over 65, adults under 65, and people living with dementia. For residents with dementia, the home's approach centres on maintaining routines and familiar faces. Staff show patience and understanding in their daily interactions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Haydock Nursing and Residential Care Home scores 73 out of 100, reflecting a genuine improvement from a previous Requires Improvement rating to Good across all five domains. The score is held back by limited specific detail in the published inspection text, meaning several important areas cannot be verified from the report alone.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who respond quickly when residents need help, adjusting their approach to suit each person's changing needs. Several people have noticed how the same carers and nurses build real connections with residents over time, creating a sense of familiarity and trust.

Lens 02

What inspectors have recorded

The nursing team shows particular dedication in their daily work, with families observing how staff balance professional care with personal warmth. Communication appears consistent, with relatives feeling informed about their loved ones' wellbeing.

Lens 03

How it sits against good practice

While some families have found the distance challenging for regular visits, those who've experienced the care describe a place where individual needs genuinely shape the support provided.

DCC Recommendation

Worth a visit

Haydock Nursing and Residential Care Home, on Pleckgate Road in Blackburn, was rated Good across all five inspection domains at its last inspection in February 2022, with a monitoring review confirming no change to that rating in July 2023. This is a meaningful improvement from a previous Requires Improvement rating, which suggests that leadership identified problems and acted on them. The home is registered for up to 50 residents and specialises in dementia care alongside nursing and residential care for both over and under 65s. The main limitation of this report is that the published inspection text is a brief summary rather than a full narrative, so it is not possible to verify specific details about staffing ratios, food quality, activities, or how staff interact with residents day to day. The Good ratings are encouraging, but they cannot substitute for a visit. When you go, ask to see the staffing rota for last week (not a template), find out how many permanent staff work overnight, and spend time observing how staff talk to and move around the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Haydock Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Haydock Nursing Home says about itself

Where attentive nursing meets genuine warmth in Blackburn

Nursing home in Blackburn: True Peace of Mind

When families visit Haydock Nursing and Residential Care Home in Blackburn, they often mention how staff remember the little things that matter to their loved ones. This North West care home provides nursing and residential support, with carers who take time to understand each person's needs and preferences.

Care & specialisms

Who they care for

    Haydock provides specialist care for adults over 65, adults under 65, and people living with dementia.

    How they describe their dementia care

    For residents with dementia, the home's approach centres on maintaining routines and familiar faces. Staff show patience and understanding in their daily interactions.

    “While some families have found the distance challenging for regular visits, those who've experienced the care describe a place where individual needs genuinely shape the support provided.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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