Hazeldell Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-02-28
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors notice the peaceful atmosphere that runs through Hazeldell. It's the kind of place where residents seem content and the pace of life feels unhurried.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2020-02-28
Is this home safe?
Is the care effective?
The home was rated Good for Effective at the January 2020 inspection, again an improvement from the previous rating. This domain covers care plans, dementia training, healthcare access, and food quality. The published summary does not describe the content of care plans, how often they are reviewed, what dementia training staff receive, or how GP access is arranged. Dementia is listed as a specialism, which suggests the home presents itself as equipped to support people at various stages of cognitive decline.Is this home caring?
The home was rated Good for Caring at the January 2020 inspection. This domain covers staff warmth, dignity, privacy, and whether people are treated as individuals. The published summary contains no specific inspector observations from this domain, no quotes from residents or relatives, and no examples of how staff interact with people on the floor. The Good rating means inspectors were satisfied, but the level of detail available is limited.Is the home responsive?
The home was rated Good for Responsive at the January 2020 inspection, covering activities, individuality, and end-of-life care. The published summary does not describe the activity programme, how one-to-one engagement is provided for people who cannot join groups, or how the home plans for end of life. The home lists dementia as a specialism, which should mean the activity offer is adapted for people at different stages of cognitive decline, but this is not confirmed by the available report.Is the home well-led?
The home was rated Good for Well-led at the January 2020 inspection, another improvement from the previous Requires Improvement rating. A named registered manager, Mrs Emma Louise Watson, is confirmed as in post, alongside a nominated individual, Mr Karn Inder Sohal. The published summary does not describe management visibility, staff culture, governance processes, or how the home handles complaints. The improvement trajectory across all five domains suggests leadership drove a meaningful turnaround between inspections.
Source: CQC inspection report →
What the evidence base says
Hazeldell provides residential care for adults both under and over 65, with particular experience in dementia support. The home's calm environment can be especially valuable for residents with dementia. Staff understand the importance of creating a settled, predictable atmosphere that helps people feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazeldell Residential Home improved from Requires Improvement to Good across all five domains at its January 2020 inspection, which is an encouraging trajectory, but the published report contains limited specific detail, so many scores reflect a positive but general picture rather than strong confirmed evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors notice the peaceful atmosphere that runs through Hazeldell. It's the kind of place where residents seem content and the pace of life feels unhurried.
What inspectors have recorded
The staff here are known for being helpful and engaged. They respond when residents need them and take time to connect with the people they support.
How it sits against good practice
Sometimes the right care home is simply the one that feels peaceful from the moment you walk through the door.
Worth a visit
Hazeldell Residential Home, on Elton Park in Ipswich, was rated Good across all five inspection domains at its last inspection in January 2020, published February 2020. Crucially, this was an improvement from a previous Requires Improvement rating, which tells you the home identified what was wrong and fixed it. The home supports up to 42 people, including those living with dementia, and has a named registered manager in post. The main limitation here is that the published inspection summary contains very little specific detail about what inspectors actually observed. A Good rating is genuinely positive, but the inspection was conducted in January 2020, more than five years ago, and a great deal can change in that time. Before choosing this home, visit in person during the afternoon when staffing patterns shift, ask to see the current staffing rota including overnight cover, and request the most recent activity schedule. The July 2023 monitoring review noted no concerns, which is reassuring, but a fresh full inspection would give a much clearer picture of where the home stands today.
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In Their Own Words
How Hazeldell Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding calm and comfort in Ipswich's caring community
Hazeldell Residential Home – Your Trusted residential home
When you're looking for residential care that feels settled and peaceful, the atmosphere matters just as much as the practical support. Hazeldell Residential Home in East Ipswich creates a calm environment where residents can feel genuinely at ease. The home welcomes both younger adults who need care and those over 65, including people living with dementia.
Who they care for
Hazeldell provides residential care for adults both under and over 65, with particular experience in dementia support.
The home's calm environment can be especially valuable for residents with dementia. Staff understand the importance of creating a settled, predictable atmosphere that helps people feel secure.
“Sometimes the right care home is simply the one that feels peaceful from the moment you walk through the door.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazeldell Residential Home improved from Requires Improvement to Good across all five domains at its January 2020 inspection, which is an encouraging trajectory, but the published report contains limited specific detail, so many scores reflect a positive but general picture rather than strong confirmed evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors notice the peaceful atmosphere that runs through Hazeldell. It's the kind of place where residents seem content and the pace of life feels unhurried.
What inspectors have recorded
The staff here are known for being helpful and engaged. They respond when residents need them and take time to connect with the people they support.
How it sits against good practice
Sometimes the right care home is simply the one that feels peaceful from the moment you walk through the door.
Worth a visit
Hazeldell Residential Home, on Elton Park in Ipswich, was rated Good across all five inspection domains at its last inspection in January 2020, published February 2020. Crucially, this was an improvement from a previous Requires Improvement rating, which tells you the home identified what was wrong and fixed it. The home supports up to 42 people, including those living with dementia, and has a named registered manager in post. The main limitation here is that the published inspection summary contains very little specific detail about what inspectors actually observed. A Good rating is genuinely positive, but the inspection was conducted in January 2020, more than five years ago, and a great deal can change in that time. Before choosing this home, visit in person during the afternoon when staffing patterns shift, ask to see the current staffing rota including overnight cover, and request the most recent activity schedule. The July 2023 monitoring review noted no concerns, which is reassuring, but a fresh full inspection would give a much clearer picture of where the home stands today.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazeldell Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazeldell Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding calm and comfort in Ipswich's caring community
Hazeldell Residential Home – Your Trusted residential home
When you're looking for residential care that feels settled and peaceful, the atmosphere matters just as much as the practical support. Hazeldell Residential Home in East Ipswich creates a calm environment where residents can feel genuinely at ease. The home welcomes both younger adults who need care and those over 65, including people living with dementia.
Who they care for
Hazeldell provides residential care for adults both under and over 65, with particular experience in dementia support.
The home's calm environment can be especially valuable for residents with dementia. Staff understand the importance of creating a settled, predictable atmosphere that helps people feel secure.
Management & ethos
The staff here are known for being helpful and engaged. They respond when residents need them and take time to connect with the people they support.
“Sometimes the right care home is simply the one that feels peaceful from the moment you walk through the door.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
