The Mews | We Change Lives
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-08-09
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-08-09
Is this home safe?
Is the care effective?
Heathside was rated Good for effectiveness at its January 2022 inspection. The published text does not record specific detail on care plan quality, dementia training content, GP access arrangements, or food provision. The home holds a declared specialism in dementia care, which implies some structured approach to meeting the needs of this group, but the inspection text does not describe what that looks like in practice.Is this home caring?
Heathside was rated Good for caring at its January 2022 inspection. The published report does not include direct observations of staff interactions, descriptions of how dignity and privacy are maintained, or any quotes from residents or relatives about their experience of care. A Good rating in this domain is positive, but the absence of specific evidence means families cannot verify what everyday kindness and respect look like at this home from the published text alone.Is the home responsive?
Heathside was rated Good for responsiveness at its January 2022 inspection. The published text does not describe the activity programme, individual engagement approaches, or arrangements for residents who cannot participate in group activities. The home's dementia specialism suggests some tailoring of activity to individual need, but this is not confirmed by specific inspection evidence. End-of-life care arrangements are not mentioned in the available text.Is the home well-led?
Heathside was rated Good for well-led at its January 2022 inspection, with the rating confirmed as unchanged following a monitoring review in July 2023. A named registered manager, Miss Emma Jane Norman, is in post, and a nominated individual, Mr Philip Sermon, is recorded. The provider is We Change Lives (WCL). The published text does not describe the management culture, governance arrangements, staff support structures, or how the home handles complaints and incidents.
Source: CQC inspection report →
What the evidence base says
The team at Heathside specialises in caring for adults over 65 who are living with dementia. They offer dedicated dementia care services tailored to older adults' needs. Heathside's dementia care focuses on supporting residents aged 65 and over. The care home provides specialist dementia services as part of their core offering. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heathside holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect confirmed Good ratings without the specific observations, quotes, or examples that would push them higher.
Homes in North West typically score 68–82.Worth a visit
Heathside in Warrington holds a Good rating across all five inspection domains, most recently confirmed at an inspection in January 2022 and reviewed again in July 2023 with no change. The home is registered for 40 beds and specialises in dementia care and care for older adults. A named registered manager is in post, and the provider is We Change Lives (WCL). The main limitation for families is that the published inspection text provides very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no specific examples of daily life. This means the Good rating is confirmed but cannot be fully unpacked from the published evidence alone. Before making a decision, visit at a mealtime, ask to see the actual staffing rota for a recent week (including night shifts), and request details of the dementia training programme. These three steps will give you a much clearer picture than the published findings can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Mews | We Change Lives measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Mews | We Change Lives describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care for over-65s in Warrington
Heathside – Expert Care in Warrington
When you're searching for dementia care in Warrington, Heathside offers specialist support for adults over 65. The care home provides dedicated dementia care services in the North West region. If you're considering care options for your loved one, visiting Heathside could help you understand if their approach matches your family's needs.
Who they care for
The team at Heathside specialises in caring for adults over 65 who are living with dementia. They offer dedicated dementia care services tailored to older adults' needs.
Heathside's dementia care focuses on supporting residents aged 65 and over. The care home provides specialist dementia services as part of their core offering.
“Getting to know a care home properly takes time, and every family's priorities are different.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heathside holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect confirmed Good ratings without the specific observations, quotes, or examples that would push them higher.
Homes in North West typically score 68–82.Worth a visit
Heathside in Warrington holds a Good rating across all five inspection domains, most recently confirmed at an inspection in January 2022 and reviewed again in July 2023 with no change. The home is registered for 40 beds and specialises in dementia care and care for older adults. A named registered manager is in post, and the provider is We Change Lives (WCL). The main limitation for families is that the published inspection text provides very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no specific examples of daily life. This means the Good rating is confirmed but cannot be fully unpacked from the published evidence alone. Before making a decision, visit at a mealtime, ask to see the actual staffing rota for a recent week (including night shifts), and request details of the dementia training programme. These three steps will give you a much clearer picture than the published findings can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Mews | We Change Lives measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Mews | We Change Lives describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care for over-65s in Warrington
Heathside – Expert Care in Warrington
When you're searching for dementia care in Warrington, Heathside offers specialist support for adults over 65. The care home provides dedicated dementia care services in the North West region. If you're considering care options for your loved one, visiting Heathside could help you understand if their approach matches your family's needs.
Who they care for
The team at Heathside specialises in caring for adults over 65 who are living with dementia. They offer dedicated dementia care services tailored to older adults' needs.
Heathside's dementia care focuses on supporting residents aged 65 and over. The care home provides specialist dementia services as part of their core offering.
“Getting to know a care home properly takes time, and every family's priorities are different.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
