High Lodge Care Services Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-03-17
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-03-17
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2018 inspection, covering care planning, staff training, healthcare access, and nutrition. Dementia is listed as a specialism, which implies that dementia-specific training and care approaches were considered during the inspection. No specific details about care plan content, GP access frequency, dementia training programmes, or food quality are available in the published summary. The same Good rating was carried forward through the July 2023 desk review without challenge.Is this home caring?
The Caring domain was rated Good at the February 2018 inspection. This domain specifically assesses whether staff treat people with kindness, dignity, and respect, and whether individuals' privacy and independence are upheld. Dementia care requires particular attention to non-verbal communication and reading individual cues. No direct observations of staff-resident interactions, no resident or family quotes, and no specific examples of how dignity or independence are maintained are available from the published report summary.Is the home responsive?
The Responsive domain was rated Good at the February 2018 inspection. This covers whether the home tailors care to individual needs, provides meaningful activities, responds to complaints, and plans for end-of-life care. For a home specialising in dementia, responsiveness includes how well the home meets the needs of people who may have limited verbal communication or who cannot join in group activities. No specific detail about activity programmes, individual engagement, or end-of-life planning is available in the published summary.Is the home well-led?
The Well-led domain was rated Good at the February 2018 inspection, and the July 2023 desk review found no evidence requiring a change. The home is run by High Lodge Care Services Limited with a named Registered Manager and a Nominated Individual in post. Good leadership typically involves visible management, a culture where staff can raise concerns, and systems for learning from incidents and complaints. No specific information about management tenure, staff turnover, culture, or governance processes is available from the published summary.
Source: CQC inspection report →
What the evidence base says
The team at High Lodge has experience caring for residents with sensory impairments and physical disabilities. They also provide specialist dementia support alongside general care for adults over 65. For those living with dementia, the home offers specialist support tailored to individual needs. The team understands the importance of maintaining routines and creating a secure, familiar environment. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
High Lodge Care Home holds a Good rating across all five inspection domains, but the inspection was conducted in February 2018 — over seven years ago — meaning there is very limited specific evidence to draw on. The score reflects a genuinely positive baseline that cannot be validated with current detail.
Homes in West Midlands typically score 68–82.Worth a visit
High Lodge Care Home on the edge of Stourbridge holds an overall Good rating across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — following an inspection in February 2018. The home is registered for 29 beds and specialises in dementia care alongside support for older adults, physical disabilities, and sensory impairment. A desktop monitoring review conducted in July 2023 found no evidence requiring the rating to be reconsidered. Named leadership is in place, with a registered manager and a nominated individual identified. The critical limitation here is that the most recent on-site inspection took place over seven years ago. This means there is virtually no specific, current evidence available about what day-to-day life is actually like for your mum or dad at this home — no staff interaction observations, no resident or family quotes, no detail on activities, food, night staffing, or dementia-specific practice. The Good rating may still reflect current reality, but you cannot rely on it as a substitute for a thorough visit. When you go, ask specifically: how many staff are on the dementia unit after 8pm, when was your parent's care plan last reviewed with family present, and how is the home currently using agency staff? These are the questions the inspection record simply cannot answer for you.
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In Their Own Words
How High Lodge Care Services Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets practical care in Stourbridge
Compassionate Care in Stourbridge at High Lodge Care Home
High Lodge Care Home in Stourbridge brings together thoughtful personal care with a genuine sense of community. Located in the West Midlands, this care home specialises in supporting residents with sensory impairments, dementia, physical disabilities, and general care needs for those over 65. If you're looking for somewhere that balances professional care with warmth, it's worth getting in touch to learn more about what they offer.
Who they care for
The team at High Lodge has experience caring for residents with sensory impairments and physical disabilities. They also provide specialist dementia support alongside general care for adults over 65.
For those living with dementia, the home offers specialist support tailored to individual needs. The team understands the importance of maintaining routines and creating a secure, familiar environment.
“Why not arrange a visit to see if High Lodge could be the right choice for your family?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
High Lodge Care Home holds a Good rating across all five inspection domains, but the inspection was conducted in February 2018 — over seven years ago — meaning there is very limited specific evidence to draw on. The score reflects a genuinely positive baseline that cannot be validated with current detail.
Homes in West Midlands typically score 68–82.Worth a visit
High Lodge Care Home on the edge of Stourbridge holds an overall Good rating across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — following an inspection in February 2018. The home is registered for 29 beds and specialises in dementia care alongside support for older adults, physical disabilities, and sensory impairment. A desktop monitoring review conducted in July 2023 found no evidence requiring the rating to be reconsidered. Named leadership is in place, with a registered manager and a nominated individual identified. The critical limitation here is that the most recent on-site inspection took place over seven years ago. This means there is virtually no specific, current evidence available about what day-to-day life is actually like for your mum or dad at this home — no staff interaction observations, no resident or family quotes, no detail on activities, food, night staffing, or dementia-specific practice. The Good rating may still reflect current reality, but you cannot rely on it as a substitute for a thorough visit. When you go, ask specifically: how many staff are on the dementia unit after 8pm, when was your parent's care plan last reviewed with family present, and how is the home currently using agency staff? These are the questions the inspection record simply cannot answer for you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how High Lodge Care Services Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How High Lodge Care Services Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets practical care in Stourbridge
Compassionate Care in Stourbridge at High Lodge Care Home
High Lodge Care Home in Stourbridge brings together thoughtful personal care with a genuine sense of community. Located in the West Midlands, this care home specialises in supporting residents with sensory impairments, dementia, physical disabilities, and general care needs for those over 65. If you're looking for somewhere that balances professional care with warmth, it's worth getting in touch to learn more about what they offer.
Who they care for
The team at High Lodge has experience caring for residents with sensory impairments and physical disabilities. They also provide specialist dementia support alongside general care for adults over 65.
For those living with dementia, the home offers specialist support tailored to individual needs. The team understands the importance of maintaining routines and creating a secure, familiar environment.
The home & environment
The home provides practical amenities that make daily life easier for residents. There's an in-house hairdressing service, which means residents can maintain their personal routines without leaving the building. A chiropodist also visits regularly, helping with foot care needs.
“Why not arrange a visit to see if High Lodge could be the right choice for your family?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
