Dementia Care Home

Holmwood House Care

40 White Cross Road, Swaffham, Norfolk, PE37 7QY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds62
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2019-08-16

Save Holmwood House Care to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how staff pay attention to the things that matter. Whether it's marking special occasions with homemade cakes and decorations, or simply noticing when someone needs that bit of extra support, there's a genuine warmth here that helps residents feel truly seen.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-08-16

  • Is this home safe?

    Good
    Holmwood House Care Centre was rated Good for safety at its last full inspection in August 2019. The published report does not include specific detail about staffing ratios, medicines management, falls logging, or infection control practice. A regulatory review in July 2023 found no information that prompted a change to this rating. The home is a nursing home, which means qualified nurses are expected to be on duty, but shift-by-shift staffing numbers are not described in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    Holmwood House was rated Good for effectiveness at its last full inspection in August 2019. The published text does not describe the content of care plans, how often they are reviewed, or how families are involved in updating them. The home is registered to provide nursing care, which means staff should include registered nurses with clinical oversight. No specific information is available about dementia training programmes or GP access arrangements.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its last full inspection in August 2019. No inspector observations, resident quotes, or family comments are included in the published report text for this domain. A Good rating in caring is significant because inspectors assess it through direct observation of staff interactions and through conversations with residents and families, but without the underlying detail it is not possible to describe what that looked like at Holmwood House specifically.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Holmwood House was rated Good for responsiveness at its last full inspection in August 2019. The published text does not describe the activities programme, individual engagement for people who cannot join group sessions, or how the home responds to changing needs or complaints. The home cares for people with dementia as well as physical disabilities and sensory impairments, which means responsiveness to individual need is particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    Holmwood House was rated Good for being well-led at its last full inspection in August 2019. The registered manager is Mrs Charlene Lara Waldron, and the nominated individual is Mr Mohammad Asif Raja. The published text does not describe the manager's day-to-day visibility, how long she has been in post, or how the home handles staff concerns and governance. A July 2023 monitoring review found no information prompting a rating change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes people with various needs, including those living with dementia, physical disabilities, and sensory impairments. They care for both younger adults under 65 and older residents. For those living with dementia, the team works to maintain each person's sense of identity and connection. The personal touches they bring to daily care seem particularly important for residents navigating memory challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Holmwood House Care Centre holds a Good rating across all five inspection domains, which is a positive baseline. However, the most recent full inspection took place in August 2019, meaning the detailed findings that would allow higher confidence scores are now over five years old and the published report text contains very little specific observational evidence for families to draw on.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how staff pay attention to the things that matter. Whether it's marking special occasions with homemade cakes and decorations, or simply noticing when someone needs that bit of extra support, there's a genuine warmth here that helps residents feel truly seen.

Lens 02

What inspectors have recorded

The care team here clearly takes pride in looking after residents well. Families talk about feeling genuinely reassured by the standards they see, though some mention wishing there were more staff available to run additional activities, particularly exercise-based ones that residents have shown interest in.

Lens 03

How it sits against good practice

Sometimes the best measure of a care home is the relief families feel when they visit. That sense of confidence matters.

DCC Recommendation

Worth a visit

Holmwood House Care Centre at 40 White Cross Road, Swaffham holds a Good rating across all five inspection domains. That rating was awarded following a full inspection in August 2019, and a desk-based review in July 2023 found no evidence that the rating needed to change. The home is registered for 62 beds and cares for people with dementia, physical disabilities, and sensory impairments, as well as adults both over and under 65. The honest limitation here is that the published inspection report contains almost no specific observational detail, no resident or family quotes, and no inspector observations about day-to-day life. A Good rating is meaningful, but it is now based on findings that are over five years old. Before making a decision, visit in person and ask the manager to walk you through how the home has changed since 2019, what the current staffing levels look like on both day and night shifts, how much agency staff they rely on, and what a typical day looks like for someone with dementia.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Holmwood House Care measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Holmwood House Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Holmwood House Care says about itself

Where families find comfort in genuinely attentive care

Nursing home in Swaffham: True Peace of Mind

When you're looking for the right place for someone you love, the smallest details matter most. Holmwood House Care Centre in Swaffham understands this deeply. Families visiting here often mention how much calmer and more engaged their relatives seem after settling in, which speaks volumes about the quality of daily care.

Care & specialisms

Who they care for

    The home welcomes people with various needs, including those living with dementia, physical disabilities, and sensory impairments. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    For those living with dementia, the team works to maintain each person's sense of identity and connection. The personal touches they bring to daily care seem particularly important for residents navigating memory challenges.

    “Sometimes the best measure of a care home is the relief families feel when they visit. That sense of confidence matters.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept