Dementia Care Home

Kingsley Rest Home

7 Southlands Avenue, Newcastle, Staffordshire, ST5 8BZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds21
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-12-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness65
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership72
  • Resident happiness65
Section 02

What inspectors found

Inspected 2023-12-09

  • Is this home safe?

    Good
    The inspection rated this domain Good. The home is registered to provide personal care for adults over and under 65, including people living with dementia, across 21 beds. No specific safety incidents, falls data, medicine management detail, or infection control observations were recorded in the published summary. The improvement from Requires Improvement suggests that whatever safety concerns existed previously have been addressed to the inspector's satisfaction.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. The home specialises in dementia care alongside general residential care for adults of varying ages. No specific detail about care plan quality, GP access arrangements, dementia training content, or food provision was recorded in the published summary. The Good rating indicates inspectors were satisfied with the home's approach to effective care at the time of the visit.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. No specific inspector observations of staff interactions, resident responses, or dignity practices were recorded in the published summary. The Good rating indicates that inspectors were satisfied that staff treated people with warmth and respect at the time of the visit. No resident or relative quotes were recorded in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. The home is listed as providing care for people living with dementia, as well as adults of varying ages, across 21 beds. No specific detail about the activities programme, individual engagement, end-of-life care planning, or how the home responds to changing needs was recorded in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. The home is managed by Miss Nichola Armstrong as registered manager, with Mr Sukvinder Kandola named as nominated individual for the provider, Chiltern Residential Homes Limited. The improvement from Requires Improvement to Good across all domains suggests that leadership has been active in addressing earlier concerns. No specific detail about management visibility, staff culture, governance systems, or incident learning was recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, with dementia care as a key specialism. This means they're equipped to support younger people facing early-onset dementia alongside older residents. With dementia listed as one of their specialisms, Kingsley Rest Home accepts residents living with various forms of the condition. Their experience includes caring for younger adults under 65 who may have different needs and preferences than older residents. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kingsley Rest Home scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to a Good across all five inspection domains. The score is held back by limited specific detail in the published report, meaning several important areas for families, including food, activities, and night staffing, cannot be independently verified from the findings alone.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Kingsley Rest Home at 7 Southlands Avenue, Newcastle was rated Good across all five inspection domains at its most recent inspection in November 2023, with the report published in December 2023. This is a meaningful improvement on its previous Requires Improvement rating, which tells you that the people running this home identified what was wrong and fixed it. The home is registered to care for adults over and under 65, including people living with dementia, across 21 beds. It is run by Chiltern Residential Homes Limited, with Miss Nichola Armstrong as registered manager. The main uncertainty here is that the published inspection text is very brief and does not contain the level of specific observation, resident testimony, or detail that would allow a full independent assessment of daily life for your parent. This means the Good rating is confirmed but the evidence behind it is thin in the published summary. Before choosing this home, visit in person, ask to see the full inspection report, and use the checklist questions below to fill the gaps the published findings leave open.

The three questions to ask when you visit

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In Their Own Words

How Kingsley Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kingsley Rest Home says about itself

Friendly staff welcome residents under 65 with dementia

Kingsley Rest Home – Your Trusted residential home

Kingsley Rest Home in Newcastle, West Midlands, provides care for both younger adults under 65 and older residents, with particular experience in dementia support. The home maintains clean, orderly surroundings where staff bring a friendly approach to their work. For families seeking care in the Newcastle area, particularly those looking for support with early-onset dementia, a visit would help you get a feel for whether this could be the right place.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, with dementia care as a key specialism. This means they're equipped to support younger people facing early-onset dementia alongside older residents.

    How they describe their dementia care

    With dementia listed as one of their specialisms, Kingsley Rest Home accepts residents living with various forms of the condition. Their experience includes caring for younger adults under 65 who may have different needs and preferences than older residents.

    “Getting to know any care home properly takes time, so do arrange to visit and chat with the team about what matters most to you.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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