Dementia Care Home

Lancum House – Shaw healthcare

Bush Close, Wellingborough, Northamptonshire, NN8 3GL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds43
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-06-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors notice how smoothly things run here, with staff who clearly know each resident well. There's a sense that people are genuinely engaged with life at the home, not just passing time.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness60
  • Activities & engagement52
  • Food quality50
  • Healthcare45
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-06-24

  • Is this home safe?

    Good
    The Safe domain was rated Good at the June 2021 inspection. The published report does not provide specific narrative detail about how this rating was reached. Lancum House is registered for 43 beds and specialises in dementia care, which makes consistent, attentive safety practice especially important. No specific concerns about medicines, falls management, or infection control were highlighted in the available report text. The home has named, registered leadership in post.
    Verified by inspector
  • Is the care effective?

    Requires improvement
    The Effective domain was rated Requires Improvement at the June 2021 inspection. This is the only domain where the home did not achieve a Good rating, and it is the domain that covers training, care planning, healthcare access, nutrition, and how well staff understand and apply best practice for dementia. The published report does not give specific detail about what inspectors found lacking. Dementia is listed as a specialism, meaning inspectors would have assessed whether the home's practice matches that claim.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the June 2021 inspection. This domain covers warmth of staff interactions, respect for dignity and privacy, and whether your parent is treated as an individual rather than a number. The published report does not provide specific narrative observations, quotes from residents or relatives, or examples of caring practice. A Good rating here is a positive signal, particularly given the home's dementia specialism.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the June 2021 inspection. This domain covers how well the home tailors its approach to each person, whether there are meaningful activities, how complaints are handled, and whether end-of-life care is planned. The published report does not provide specific examples of activity programmes, individual engagement, or complaint outcomes. A Good rating here is positive for a home specialising in dementia care.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the June 2021 inspection. The home has a named registered manager, Alysha Jayne Coleman, and a nominated individual, Liam Francis Scanlon. The improvement from the previous Requires Improvement overall rating suggests that leadership has driven meaningful change. The published report does not provide specific detail about governance systems, staff culture, or how the manager is visible to residents and families. Leadership stability is one of the strongest predictors of quality trajectory in care homes.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care for people over 65, with staff who've built up proper expertise in supporting people through different stages of dementia. What stands out here is how the team adapts their support to each person's needs, keeping track of individual preferences and finding ways to keep residents engaged. They seem to balance professional knowledge with a naturally caring approach. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Lancum House scores in the mid-range overall, reflecting a home that has genuinely improved from a previous Requires Improvement rating but still carries a live Requires Improvement in the Effective domain. The strongest signals are in leadership and caring, but the lack of inspection detail across most areas means families will need to ask direct questions before drawing firm conclusions.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors notice how smoothly things run here, with staff who clearly know each resident well. There's a sense that people are genuinely engaged with life at the home, not just passing time.

Lens 02

What inspectors have recorded

The staff team brings real knowledge about dementia care, showing they understand what residents need beyond just the practical stuff. Their approach feels more about genuine connection than ticking boxes, with consistent attention that families appreciate.

Lens 03

How it sits against good practice

If you're weighing up options for dementia care in the Wellingborough area, it might be worth seeing how their approach feels to you.

DCC Recommendation

Worth a visit

Lancum House, on Bush Close in Wellingborough, was rated Good overall at its inspection in June 2021, having previously been rated Requires Improvement. That upward trend matters: it suggests the leadership team identified what was not working and made genuine changes. The home specialises in dementia care for adults over 65 and has 43 beds. Four of the five inspection domains were rated Good, including safety, caring, responsiveness, and leadership. The important caveat is that the Effective domain is still rated Requires Improvement. This is the domain that covers training, care plans, healthcare access, and how well the home tailors its approach to each person. It is also where dementia-specific practice is most closely scrutinised. The published report is brief and does not give families the detailed evidence they would normally expect, so a great deal depends on what you observe and ask on a visit. Before deciding, ask to see last week's actual staffing rota, find out what dementia training staff have completed in the past 12 months, and ask how care plans are reviewed and whether families are involved.

The three questions to ask when you visit

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In Their Own Words

How Lancum House – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lancum House – Shaw healthcare says about itself

Where dementia care feels genuinely personal and informed

Dedicated residential home Support in Wellingborough

When you're looking for dementia care that goes beyond the basics, Lancum House in Wellingborough stands out for its thoughtful approach. The team here seems to really understand what makes a difference for people living with dementia — from knowing individual preferences to creating meaningful moments throughout the day.

Care & specialisms

Who they care for

    The home specialises in dementia care for people over 65, with staff who've built up proper expertise in supporting people through different stages of dementia.

    How they describe their dementia care

    What stands out here is how the team adapts their support to each person's needs, keeping track of individual preferences and finding ways to keep residents engaged. They seem to balance professional knowledge with a naturally caring approach.

    “If you're weighing up options for dementia care in the Wellingborough area, it might be worth seeing how their approach feels to you.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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