Dementia Care Home

Malmesbury Lawn

Woolston Road, Havant, Hampshire, PO9 4JY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-07-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors consistently notice how pleasant and helpful the staff are here. There's a genuine warmth in the way they interact with residents throughout the day. The home maintains a clean, tidy environment that families appreciate when they visit.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement85
  • Food quality60
  • Healthcare68
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-07-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2022 inspection. This means inspectors were satisfied that risks were identified and managed, medicines were handled appropriately, and staffing met the needs of the 35 people who live here. No specific concerns were recorded in the published findings. The full inspection report, available as a PDF from the regulator's website, may contain more detail about what inspectors observed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This covers whether staff have the right skills and training, whether care plans are kept up to date and used in practice, whether residents get timely access to GPs and other health professionals, and whether food and nutrition needs are met. The published summary does not record specific findings within this domain. The full PDF report is the place to look for detail on training content, care plan review cycles, or how the home manages complex health needs.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. Inspectors assess this by observing how staff interact with residents, whether people are treated with dignity and respect, whether privacy is maintained, and whether residents are supported to be as independent as possible. The published summary records no specific observations, quotes, or examples within this domain. To understand what inspectors actually witnessed, you would need to read the full inspection report PDF.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding, the highest grade available and awarded to fewer than one in ten care homes nationally. This rating reflects how well the home responds to the individual needs, preferences, and wishes of the people who live there, covering activities, meaningful engagement, how complaints are handled, and how end-of-life care is approached. The published summary does not detail which specific findings drove the Outstanding grade, so the full inspection report PDF is essential reading before you visit.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. This covers whether the home has a clear vision, whether the manager is visible and known to staff and residents, whether governance systems identify problems and drive improvement, and whether staff feel able to raise concerns. The registered manager is named as Mrs Chelsie Alexandra Larsen, and the nominated individual is Mrs Jane Selvage. The home is operated by Hampshire County Council. No specific observations about management culture, staff morale, or governance processes are recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia. Dementia care is provided as part of the home's services, supporting residents at different stages of their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

The Outstanding rating for responsiveness lifts this home above average, suggesting staff genuinely tailor life here to individual people. Most other areas score in the mid-range because the published inspection text contains limited specific detail beyond domain ratings.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors consistently notice how pleasant and helpful the staff are here. There's a genuine warmth in the way they interact with residents throughout the day. The home maintains a clean, tidy environment that families appreciate when they visit.

Lens 02

What inspectors have recorded

Family members express real confidence in the quality of care their relatives receive. The staff's approachable manner makes it easier to stay connected with what's happening day to day.

Lens 03

How it sits against good practice

If you're considering care options in the Havant area, visiting Malmesbury Lawn could help you get a feel for whether it's the right fit.

DCC Recommendation

Worth a visit

Malmesbury Lawn Care Home in Havant was rated Good overall at its most recent inspection, published in March 2022, with an Outstanding rating in Responsive. That Outstanding grade is significant: inspectors award it only when a home demonstrably goes beyond what is expected in tailoring life to the individual people who live there. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good. The home is run by Hampshire County Council and has a named registered manager. The main uncertainty here is that the published inspection text is brief and contains very little specific detail about what inspectors actually saw, heard, or read during their visit. The domain ratings are encouraging, but ratings alone cannot tell you whether your parent will feel known and cared for as an individual. On a visit, focus on the things this report cannot confirm: whether staff use your parent's preferred name without being prompted, how the home responds when someone is distressed, what night staffing looks like in practice, and whether the activity programme genuinely reaches people who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Malmesbury Lawn describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Malmesbury Lawn says about itself

Trusted by families who visit their loved ones regularly

Residential home in Havant: True Peace of Mind

When you're looking for care in Havant, you want somewhere that feels right from the moment you walk through the door. Malmesbury Lawn Care Home creates that sense of reassurance for families who visit regularly. The home provides residential care for adults of all ages, including those living with dementia.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia.

    How they describe their dementia care

    Dementia care is provided as part of the home's services, supporting residents at different stages of their journey.

    “If you're considering care options in the Havant area, visiting Malmesbury Lawn could help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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    What the NHS actually covers in dementia care — and the funding most eligible families never claim

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